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Recent guest reviews

The worst bed l have ever seen and slept in. No lamps, one night stand. It took forever to check in, too many papers to sign and $150 incidentals. This is a one and done experience.

Really clean I extended my stay. Only problem is our toilet never got fixed from the noice it has been making for a week .

The check in process was uninviting. The clerk was not friendly at all. The only thing she said to us was "I need a picture id". No thank you. No enjoy your stay nothing. The room was just mediocre. No hair dryer. And WiFi was not free. We left the hotel for a dinner and returned about 11:15pm. The doors to the hotel were unlocked and the check in desk was closed up with a security partition. Hotel doors unlocked and desk secured? When we left the next morning at 7:30, the desk was still closed up. We will never stay at, nor recommend this hotel. Spend a few extra dollars and stay elsewhere.

The hotel building is not bad, but the beds are hard, you barely get two pillows for a twin size bed, no shampoo, one small bar of soap, and the tv control does not even work well. There were cockroaches in the Kitchen area every night, even though there was no food lying around. the parking lot was full of contractor vehicles all day and night. The room and the whole floor really smelled bad. The walls are very thin and you can hear all of the noise from neighboring rooms.

This is more of a monthly-rental place, than a hotel for one night. Multiple people hanging around outside smoking, when I arrived at 10:30 p.m....very unnerving. Locked entrance into main hotel. Air Conditioning in room would turn on the compressor, but there was no fan to push the AC. Requested another room. The clerk gave me keys to a room, upon which entering I immediately noticed food, bags, computer, etc. from another guest. Upon exiting, the clerk was outside smoking with friends, and she didn't offer to help me in regards to the room. I left the keys on the counter and departed to find another hotel. When I arrived the next morning to speak with a manager, there were multiple people hanging around cars smoking/drinking/etc.

Room was clean and comfortable. Staff were pleasant and helpful. Price was affordable. Overall, I had no complaints aND would definitely recommend Value Place to friends and family!

Nothing fancy. Clean room, comfortable bed. Just what I needed for attending a meeting. Glad they had laundry facilities- they were needed.

Old Hwy 94 S St. Charles MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Within a short distance of WoodSpring Suites St. Louis St. Charles are Family Arena and St Charles Convention Center. Each of the 121 rooms at this hotel includes a kitchen, a sitting area, and a refrigerator.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Kitchens, sitting areas, and refrigerators are also standard. Limited housekeeping is available.


Property features

Guests of WoodSpring Suites St. Louis St. Charles enjoy free WiFi in public areas, express check-out, and laundry facilities. There's free parking if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.

Room options

Standard Room, 1 Double Bed, Accessible, Non Smoking (Roll-in Shower)

1 Double Bed | Sleeps 2

Standard Room, 1 Double Bed, Accessible, Non Smoking (Bathtub)

1 Double Bed | Sleeps 2

Standard Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for WoodSpring Suites St Louis St Charles

Everyone (6) Couples (1) Family (1)
2
Partner Couples

The worst bed l have ever seen and slept in. No lamps, one night stand. It took forever to check in, too many papers to sign and $150 incidentals. This is a one and done experience.

By on Oct 3, 2022

Review comment responded on Oct 3, 2022

We are sorry to hear that you didn't enjoy your stay! Our property is an extended stay hotel. We are set up a little differently than most transient hotels. We hope that you will come back and give us another try if you are in the area

5
Friends Family

Really clean I extended my stay. Only problem is our toilet never got fixed from the noice it has been making for a week .

By , from St Charles Missouri on Sep 20, 2020

Review comment responded on Sep 22, 2020

Dear guest, thank you for your review. I am very sorry this maintenance issue was not resolved. We are striving to ensure all guests needs are met in a timely manner. Thank you.

1
Everyone

By on May 11, 2020

Review comment responded on Jun 9, 2020

Thank you for taking the time to review your stay. We are so sorry that you did not enjoy our super clean and spacious suites. We hope to see you again the next time you are in the area and show you our improvements.

2

only good for a short night.

Everyone

The check in process was uninviting. The clerk was not friendly at all. The only thing she said to us was "I need a picture id". No thank you. No enjoy your stay nothing. The room was just mediocre. No hair dryer. And WiFi was not free. We left the hotel for a dinner and returned about 11:15pm. The doors to the hotel were unlocked and the check in desk was closed up with a security partition. Hotel doors unlocked and desk secured? When we left the next morning at 7:30, the desk was still closed up. We will never stay at, nor recommend this hotel. Spend a few extra dollars and stay elsewhere.

By , from Saint Louis, Missouri on Nov 27, 2017

Review comment responded on Dec 13, 2017

Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.

2

better looks in pictures than actual experience

Everyone

The hotel building is not bad, but the beds are hard, you barely get two pillows for a twin size bed, no shampoo, one small bar of soap, and the tv control does not even work well. There were cockroaches in the Kitchen area every night, even though there was no food lying around. the parking lot was full of contractor vehicles all day and night. The room and the whole floor really smelled bad. The walls are very thin and you can hear all of the noise from neighboring rooms.

By , from Idaho Falls, ID on Jul 6, 2017

2

needed a room for one night

Everyone

This is more of a monthly-rental place, than a hotel for one night. Multiple people hanging around outside smoking, when I arrived at 10:30 p.m....very unnerving. Locked entrance into main hotel. Air Conditioning in room would turn on the compressor, but there was no fan to push the AC. Requested another room. The clerk gave me keys to a room, upon which entering I immediately noticed food, bags, computer, etc. from another guest. Upon exiting, the clerk was outside smoking with friends, and she didn't offer to help me in regards to the room. I left the keys on the counter and departed to find another hotel. When I arrived the next morning to speak with a manager, there were multiple people hanging around cars smoking/drinking/etc.

By on Jun 26, 2017

5
Everyone

Room was clean and comfortable. Staff were pleasant and helpful. Price was affordable. Overall, I had no complaints aND would definitely recommend Value Place to friends and family!

By on Jan 5, 2017

4

no frills.

Everyone

Nothing fancy. Clean room, comfortable bed. Just what I needed for attending a meeting. Glad they had laundry facilities- they were needed.

By , from Delaware, Ohio on May 2, 2016

Review comment responded on May 19, 2016

Dear Lori, Thank you for taking the time to review our hotel. I always appreciate positive feedback from our guests. We take pride in the cleanliness of our hotel. Our guests can expect a clean and safe place to stay on every visit with us. I hope you will come and stay with us again in the future. Sincerely, General Manager

WoodSpring Suites St. Louis St. Charles

2100 Old Hwy 94 S, St. Charles, MO 63303
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