Holiday Inn Express Hotel and Suites St. Charles3.0 out of 5.0
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Recent guest reviews
Nice motel, nice location, very comfortable. Only dig I have about the place is: I booked a room with 2 queen beds for 4 people at a certain price, but after checking in I found I was charged $30,00 extra for additional guests. Also this is not the first place I ran into this. It should be listed in Orbitz info of the motels. Also the amount of tax's and fees should also be listed. As the bill was over $50.00 more then listed.
Nice hotel in nice area. Short drive to downtown St Charles shopping. Clean room and comfy beds. I like their amenities including pool and gym equipment and breakfast. I feel this hotel was a little overpriced. I paid $150 with taxes here and paid just under $100 for an equivalent newer hotel the night before in Springfield Illinois with exactly the same amenities. I also had to pay extra to access a free 24 hour cancellation which was included at the other hotel.
I was very please with staff, breakfast, and room.
This is an example of where the hotel was to provide an acceptable stay & I would have been satisfied - a few things - we arrived late at night - saw the hotel and tried to drive to it - there were no hotel signs stating where to turn in???? We ended up driving through a closed restaurant's parking lot - noticed that it connected with the hotel and made our way there. After that fun - we checked in and went to our room - the room key did not work & it sounded like someone was in there??? We heard the TV? Went back downstairs to the absent desk and called for service - he reset our keys and followed us to the room stating that no one had been in there since the day before - he heard the TV as well - we entered and the room was empty but made up and the TV left on? Day 2 - we got back from our training - tired - went to our room & the key did not work - went back downstairs and reset our keys again - back to the room - only to find it not made up - we got a note stating that our personal items were left out and they couldn't clean the room??? Its a hotel - we were not going to move in - temporary was all we were planning - of course our things were left out - the bathroom had nothing odd in it - nothing done - we were not impressed
Nice, clean hotel. Quiet during the day. There was a train that came by a couple of times during one of the nights. It didn't sound a horn, but if you are a light sleeper, the rumbling may wake you up.
Good overall, but overpriced for what you get. Won't stay again
Overall quiet and comfortable but way over priced. I will definitely stay somewhere else in st Charles next time that is more reasonablely priced for what you get. Pool was small, no hot tub, breakfast was just ok, went to McDonald's breakfast third day because it wasn't great, staff didn't really make you feel comfortable and no perks were offered and you still pay higher rates then most other hotels in same town.
Close to our family activities in St. Charles. Close to Newtown and Old Town
Everything was very nice! Beds were great and cleanliness a plus! Bathrooms spacious and very clean. Shower head could be stronger but seems to be that way about everywhere. Didn't eat breakfast there but the breakfast room was very roomy and comfortable. Actually had handicap accessable swimming pool! I would stay here again no problems! Front desk could have been a bit friendlier but all went great!
Suite was larger than others that we have stayed in so when friends stopped in we didn't feel cramped - We were pleasantly surprised to find a can-opener when we suddenly realized we needed one! We loved the bathroom. We're particular about bathrooms and this one was spotless and spatious!
I chose this hotel because it is new and close to the area we were visiting. I loved the new updated decor. The entryway of the room was wider which was nice with three adults moving around in it. I was a little early arriving for breakfast on Friday but the staff person motioned me in and got some coffee for me. I was sorry to find breakfast was not served untill 7:30 on Sat. When there are 3 adults or more in a room there should be at least a four cup coffee pot and not a single serve pot for heaven's sake. That was a fiasco. I would definately stay again but I might bring a coffeemaker.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Holiday Inn Express Hotel and Suites St. Charles is located 1.7 mi (2.8 km) from Jaycee Park and within a 10-minute drive of Katy Trail. This 73-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. It's in the historical district and also close to Lindenwood University.
Free buffet breakfast is included with your stay.
All of Holiday Inn Express Hotel and Suites St. Charles's 73 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and ironing boards.
Guests staying at Holiday Inn Express Hotel and Suites St. Charles enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. A multilingual staff is on hand to assist with luggage storage and securing valuables. Additional amenities include a meeting room, a business center, and laundry facilities.