Good location, clean but air-con in room was ridiculously loud due to mechanical issues!
Things we liked: the property was bright, vibrant and modern. The location was at the epicenter of plenty of shopping, dining and entertainment! What we disliked: There were several areas within the hotel that needed dusting and vacuumed. Would like to have wider parking spaces as vehicles are too close when parked at the hotel. Scuff marks could be seen on walls and doors…this shouldn’t ever be the case for the price point or any Hilton location.
The hotel was clean, centrally located, and modern. We loved the room setup and the staff was so friendly
The property was beautiful. The issue we had was that our room wasn’t ready until almost 8pm….when it should have been available at 3pm. The young girl checking us in didn’t offer any kind of room adjustment. When checking out the young man did give us a small credit on our room. The parking was very limited.
It was a very basic Hilton like the Home2 in my opinion. the bottles of soap hanging in the shower and at the sink were empty. There was a fire alarm at 6am one morning as I was getting out of the shower, which was annoying but likely not the hotel's fault. I did not eat the breakfast but there looked to be a lot of it and variety. It is in a shopping and restaurant mall. So very convenient to walk a few steps to dinner.
Very modern property. Very clean. Pleasant staff. Good hot breakfast.
It was an excellent stay. Great staff, clean, safe room. Needs fruit on the buffet.
Location was awesome. Nice variety of restaurants.
We had a great stay! Room had a minimalistic feel to it. Great use of space. Bed was super comfy, great tv channel selections and location was spot on (Streets of St. Charles) with lots to do around it. We will go back for sure!
Tru by Hilton St. Charles St. Louis, MO is a short stroll from St Charles Convention Center and Missouri River. This hotel has 87 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:00 AM.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include refrigerators, free local calls, and hair dryers. Weekly housekeeping is available.
Guests of Tru by Hilton St. Charles St. Louis, MO enjoy a gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a terrace and laundry facilities.
Good location, clean but air-con in room was ridiculously loud due to mechanical issues!
Things we liked: the property was bright, vibrant and modern. The location was at the epicenter of plenty of shopping, dining and entertainment! What we disliked: There were several areas within the hotel that needed dusting and vacuumed. Would like to have wider parking spaces as vehicles are too close when parked at the hotel. Scuff marks could be seen on walls and doors…this shouldn’t ever be the case for the price point or any Hilton location.
Thanks for your feedback! This will allow us to work in these areas. Thanks again for your inquiry in staying with us!
The hotel was clean, centrally located, and modern. We loved the room setup and the staff was so friendly
Thanks for your feedback! Hope you stay with us again! Thanks again for choosing Tru!
The property was beautiful. The issue we had was that our room wasn’t ready until almost 8pm….when it should have been available at 3pm. The young girl checking us in didn’t offer any kind of room adjustment. When checking out the young man did give us a small credit on our room. The parking was very limited.
Thanks for your feedback! We do apologize for the inconvience of the late check in. Thanks again for choosing Tru!
It was a very basic Hilton like the Home2 in my opinion. the bottles of soap hanging in the shower and at the sink were empty. There was a fire alarm at 6am one morning as I was getting out of the shower, which was annoying but likely not the hotel's fault. I did not eat the breakfast but there looked to be a lot of it and variety. It is in a shopping and restaurant mall. So very convenient to walk a few steps to dinner.
Thanks for the feedback and thanks again for choosing Tru!
thanks for staying with us
Very modern property. Very clean. Pleasant staff. Good hot breakfast.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
It was an excellent stay. Great staff, clean, safe room. Needs fruit on the buffet.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback. We apologize for the inconvenience. Again, thank you for choosing the Tru.