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Recent guest reviews

Good location, clean but air-con in room was ridiculously loud due to mechanical issues!

Things we liked: the property was bright, vibrant and modern. The location was at the epicenter of plenty of shopping, dining and entertainment! What we disliked: There were several areas within the hotel that needed dusting and vacuumed. Would like to have wider parking spaces as vehicles are too close when parked at the hotel. Scuff marks could be seen on walls and doors…this shouldn’t ever be the case for the price point or any Hilton location.

The hotel was clean, centrally located, and modern. We loved the room setup and the staff was so friendly

The property was beautiful. The issue we had was that our room wasn’t ready until almost 8pm….when it should have been available at 3pm. The young girl checking us in didn’t offer any kind of room adjustment. When checking out the young man did give us a small credit on our room. The parking was very limited.

It was a very basic Hilton like the Home2 in my opinion. the bottles of soap hanging in the shower and at the sink were empty. There was a fire alarm at 6am one morning as I was getting out of the shower, which was annoying but likely not the hotel's fault. I did not eat the breakfast but there looked to be a lot of it and variety. It is in a shopping and restaurant mall. So very convenient to walk a few steps to dinner.

Very modern property. Very clean. Pleasant staff. Good hot breakfast.

It was an excellent stay. Great staff, clean, safe room. Needs fruit on the buffet.

Location was awesome. Nice variety of restaurants.

We had a great stay! Room had a minimalistic feel to it. Great use of space. Bed was super comfy, great tv channel selections and location was spot on (Streets of St. Charles) with lots to do around it. We will go back for sure!

Camelback Rd St. Charles MO

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Tru by Hilton St. Charles St. Louis, MO is a short stroll from St Charles Convention Center and Missouri River. This hotel has 87 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:00 AM.


Rooms

Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include refrigerators, free local calls, and hair dryers. Weekly housekeeping is available.


Property features

Guests of Tru by Hilton St. Charles St. Louis, MO enjoy a gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a terrace and laundry facilities.

Room options

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Tru by Hilton St. Charles St. Louis, MO

Everyone (7) Couples (4) Family (1)
3
Partner Couples

Good location, clean but air-con in room was ridiculously loud due to mechanical issues!

By on Jul 21, 2023

Review comment responded on Jul 23, 2023

Thank you for your feedback. We apologize for the inconvenience. Again, thank you for choosing the Tru.

4
Partner Couples

Things we liked: the property was bright, vibrant and modern. The location was at the epicenter of plenty of shopping, dining and entertainment! What we disliked: There were several areas within the hotel that needed dusting and vacuumed. Would like to have wider parking spaces as vehicles are too close when parked at the hotel. Scuff marks could be seen on walls and doors…this shouldn’t ever be the case for the price point or any Hilton location.

By on Nov 21, 2022

Review comment responded on Nov 21, 2022

Thanks for your feedback! This will allow us to work in these areas. Thanks again for your inquiry in staying with us!

5
Family with small children

The hotel was clean, centrally located, and modern. We loved the room setup and the staff was so friendly

By on Feb 27, 2022

Review comment responded on Feb 28, 2022

Thanks for your feedback! Hope you stay with us again! Thanks again for choosing Tru!

3
Family Business Business

The property was beautiful. The issue we had was that our room wasn’t ready until almost 8pm….when it should have been available at 3pm. The young girl checking us in didn’t offer any kind of room adjustment. When checking out the young man did give us a small credit on our room. The parking was very limited.

By on Jan 7, 2022

Review comment responded on Jan 21, 2022

Thanks for your feedback! We do apologize for the inconvience of the late check in. Thanks again for choosing Tru!

4
Business Business

It was a very basic Hilton like the Home2 in my opinion. the bottles of soap hanging in the shower and at the sink were empty. There was a fire alarm at 6am one morning as I was getting out of the shower, which was annoying but likely not the hotel's fault. I did not eat the breakfast but there looked to be a lot of it and variety. It is in a shopping and restaurant mall. So very convenient to walk a few steps to dinner.

By , from Pleasant Prairie on Aug 26, 2021

Review comment responded on Sep 18, 2021

Thanks for the feedback and thanks again for choosing Tru!

5
Everyone

By on Dec 26, 2020

Review comment responded on Feb 4, 2021

thanks for staying with us

5
Partner Couples

Very modern property. Very clean. Pleasant staff. Good hot breakfast.

By , from Jefferson City, MO on Oct 26, 2020

Review comment responded on Nov 13, 2020

Thanks for staying with us. We appreciate your feedback!

1
Everyone

By on Jul 29, 2020

Review comment responded on Aug 4, 2020

Thanks for staying with us. We appreciate your feedback!

5
Everyone

It was an excellent stay. Great staff, clean, safe room. Needs fruit on the buffet.

By on Jul 21, 2020

Review comment responded on Jul 22, 2020

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Dec 25, 2019

Review comment responded on Dec 29, 2019

Thanks for staying with us. We appreciate your feedback!

Tru by Hilton St. Charles St. Louis, MO

333 Camelback Rd, St. Charles, MO 63303
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