Best Western Plus The Charles Hotel

Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Premium bedding, pillowtop beds, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet friendly
Housekeeping
Parking included
Gym

Explore the area

1425 South 5th Street, St. Charles, MO, 63301

Place, Ameristar Casino St. Charles
‪10 min walk‬
Place, St Charles Convention Center
‪11 min walk‬
Place, Hollywood Casino
‪7 min drive‬
Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
‪10 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Good

321 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

321 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Very good

321 sq ft
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

410 sq ft
Sleeps 2
1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

410 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Good

323 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Exceptional

323 sq ft
Sleeps 2
1 King Bed

About the neighborhood

St. Charles

Best Western Plus The Charles Hotel is a short stroll from Ameristar Casino St. Charles and Historic Main Street. This 133-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

Historic Main Street - 9 min walk - 0.5 miles
Ameristar Casino St. Charles - 10 min walk - 0.5 miles
St Charles Convention Center - 11 min walk - 0.6 miles
Hollywood Casino Amphitheatre - 4 min drive - 3.3 miles
Hollywood Casino - 7 min drive - 4.8 miles

Getting around

Kirkwood Station - 22 min drive
St. Louis Lambert Intl. Airport (STL) - 11 min drive

Restaurants

‪Texas Roadhouse - ‬4 min walk
‪McDonald's - ‬4 min walk
‪Cracker Barrel - ‬14 min walk
‪Buffalo Wild Wings - ‬10 min walk
‪Narwhal’s Crafted Urban Ice - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Suburban hotel with free breakfast and a fitness center

At Best Western Plus The Charles Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.

Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include sitting areas, refrigerators, and microwaves.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

$96 nightly

Oct 26 - Oct 27

Total with taxes and fees

Pool
Breakfast included
Parking included
Free WiFi

$105 nightly

Oct 19 - Oct 20

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Restaurants on site

Dennys

Things to do

Games
Gym
Indoor pool
TV in common areas

Family friendly

In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Business center
Conference space
Meeting rooms

Outdoors

Barbecue grill
Firepit
Outdoor furniture
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible van parking

8 floors
Ballroom
Banquet hall
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in fee: USD 25.00

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 25.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25 per pet, per night (maximum USD 125.00 per stay)
Dogs only
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25 per pet, per night (maximum USD 125.00 per stay)
Service animals are exempt from fees
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 25.00 (subject to availability)
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-3:00 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

No cribs or infant beds are available.

Property is also known as

Best Western Plus Charles

Best Western Plus Charles Hotel

Best Western Plus The Charles

Best Western Plus The Charles Hotel Hotel

Best Western Plus The Charles Hotel St. Charles

Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

What's there to do around Best Western Plus The Charles Hotel?

This hotel is located in St. Charles, a short 10-minute walk from Ameristar Casino St. Charles and also 11 minutes on foot from Historic Main Street. You'll also find St Charles Convention Center and Lewis & Clark Boathouse and Nature Center less than a mile away.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on Oct 22, 2025 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus The Charles Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus The Charles Hotel feature a casino at the property?

No, Best Western Plus The Charles Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus The Charles Hotel?

Yes, this hotel has an indoor pool.

Is Best Western Plus The Charles Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Are there hot tubs at Best Western Plus The Charles Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus The Charles Hotel have a restaurant with a breakfast menu?

Yes, Best Western Plus The Charles Hotel serves free buffet breakfast at Dennys each morning.

Does Best Western Plus The Charles Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus The Charles Hotel for a fee of USD 25 per pet, per night.

Does Best Western Plus The Charles Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Plus The Charles Hotel?

The closest major airport to Best Western Plus The Charles Hotel is St. Louis Lambert Intl. Airport (STL), which is 7.9 mi away (11 minutes by car). Another top airport is St. Louis, MO (SUS-Spirit of St. Louis), which is located 17 mi away (21-minute drive).

Can I book a room with a balcony at Best Western Plus The Charles Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus The Charles Hotel.

Best Western Plus The Charles Hotel Reviews

8.0

Very Good

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Julie

Aug 19, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The shower was almost impossible to turn on. The front desk guy had to turn it on.

Stayed 2 nights in Aug 2025

6/10 Okay

Staci

Jul 18, 2025

Run down

Stayed 1 night in Jul 2025

6/10 Okay

Carol

Traveled with family

Jul 17, 2025

Liked: Amenities

Disliked: Staff & service

The property has definitely seen better days. It’s starting to show signs of wear and tear. The carpet in our room was very dirty. They need to remind the housekeeping to vacuum around the edges of the room. First time ever I left my shoes on in a hotel room. The room had a faint musty smell, but it wasn’t too bad. I personally prefer a drive-up entrance with a canopy. I did like the large dining area and the breakfast was nice.

Stayed 1 night in Jul 2025

6/10 Okay

Chrystie

Jul 16, 2025

Stayed 2 nights in Jul 2025

4/10 Poor

Edwin

Business traveler

Jul 15, 2025

Disliked: Cleanliness

Plugged Drains!

My husband was in town on business and when he took his morning shower, the bathtub drain was so plugged, he found himself standing in dirty water. Not exactly how he wanted to start his morning. When he mentioned it to the front desk associate, her response was a simple "I'm sorry about that". How about making a note of the room number and assuring him you'd have it looked at. Something, anything other than a lame insincere apology.

Stayed 1 night in Jul 2025

6/10 Okay

Elvira

Jul 14, 2025

Stayed 1 night in Jul 2025

4/10 Poor

Susan

Jul 13, 2025

Disliked: Cleanliness

Carpet was filthy and room had musty smell.

Stayed 1 night in Jul 2025

10/10 Excellent

Tara D.

Jul 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

2/10 Terrible

madyson

Traveled with partner

Jul 12, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Very rude staff. One girl was on her phone in the morning. The man who checked us in was very rude and not welcoming. If money wasn’t an issue, we would have stayed somewhere else. Also the floor in the room was sticky and the tub was so dirty we didn’t shower. Overall, just not happy.

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family

Jul 10, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible!

We had to leave it was so gross and dirty! Nothing like the photos! I’m sure most of the good reviews of this place are fake. It was horrible! Run down and felt unsafe. Stay away !

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Traveled with family and small children

Jul 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jul 2025

8/10 Good

Ricky L

Traveled with family

Jul 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool closed

Our only disappointment was that we specifically booked this hotel for its pool and when we got there they told us the pool was down and weren’t sure when it would be back open. Sadly it was closed for our entire stay. They were very vague with any answers about the pool and had no explanation about why it was closed.

Stayed 1 night in Jul 2025

8/10 Good

Debra

Traveled with family

Jul 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family

Jul 6, 2025

Disliked: Cleanliness, staff & service

Not clean. Not friendly.

Stayed 3 nights in Jul 2025

8/10 Good

Rob

Jun 29, 2025

Stayed 1 night in May 2025

6/10 Okay

Ann

Jun 27, 2025

Liked: Cleanliness, room comfort

No staff at check out - Outside smoking. Another man was waiting too. We all just left. At check in same staff member who was not available as we left couldn't get credit card machines to work. Fortunately someone else did. She needs more training also not personable or friendly. Would have added to stay.

Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Traveled with family

Jun 27, 2025

Disliked: Amenities, property conditions & facilities

No AC

Stayed 1 night in Apr 2025

8/10 Good

Paula, Hudson

Jun 25, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Jun 2025

8/10 Good

Roger

Jun 25, 2025

Liked: Cleanliness, property conditions & facilities

Very restful night's sleep.

Stayed 1 night in Jun 2025

10/10 Excellent

James

Traveled with family

Jun 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Awesome place to stay. Clean and friendly.

Stayed 1 night in Jun 2025

4/10 Poor

DeMarcus

Jun 24, 2025

Stayed 2 nights in Jun 2025

4/10 Poor

Dolores

Traveled with partner

Jun 24, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

All the carpeting looked dirty and needs a deep cleaning or be replaced.The room fridge was leaking ice chips & water dripping (I needed to put a towel inside) Toilet is way too low. Also, the wash basin. Shower water spray was a joke. Tub water was not draining properly. The breakfast was NOT good. Coffee machine was broken.

Stayed 2 nights in Jun 2025

10/10 Excellent

Braxton

Jun 22, 2025

Stayed 1 night in May 2025

10/10 Excellent

Misty

Jun 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very pleased with these accommodations. Was very clean and beds were comfortable. The guy who checked us in was friendly and personable. The pool was nice. My kids enjoyed that there was a “deep end” 12’!

Stayed 1 night in Jun 2025