Best Western Plus The Charles Hotel

3.0 star property
Suburban hotel with free breakfast and a fitness center

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Photo gallery for Best Western Plus The Charles Hotel

Lobby sitting area
Lobby sitting area
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Free daily buffet breakfast
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Parking included

Explore the area

View in a map
1425 South 5th Street, St. Charles, MO, 63301
  • Place, Historic Main Street
    ‪9 min walk‬
  • Place, Ameristar Casino St. Charles
    ‪10 min walk‬
  • Place, St Charles Convention Center
    ‪11 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(65 reviews)
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 4

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About the neighborhood

St. Charles

Best Western Plus The Charles Hotel is a short stroll from Ameristar Casino St. Charles and Historic Main Street. This 133-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Historic Main Street - 9 min walk - 0.5 miles
  • Ameristar Casino St. Charles - 10 min walk - 0.5 miles
  • St Charles Convention Center - 11 min walk - 0.6 miles
  • SSM Health St. Joseph Hospital - 17 min walk - 0.9 miles
  • Lindenwood University - 3 min drive - 2.0 miles

Getting around

  • Kirkwood Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 11 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪Narwhal’s Crafted Urban Ice - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Suburban hotel with free breakfast and a fitness center
At Best Western Plus The Charles Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

What's there to do around Best Western Plus The Charles Hotel?

This hotel is located in St. Charles, a short 10-minute walk from Ameristar Casino St. Charles and also 11 minutes on foot from Historic Main Street. You'll also find St Charles Convention Center and Lewis & Clark Boathouse and Nature Center less than a mile away.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on Jan 5, 2026 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus The Charles Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus The Charles Hotel feature a casino at the property?

No, Best Western Plus The Charles Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus The Charles Hotel?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Best Western Plus The Charles Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Does Best Western Plus The Charles Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus The Charles Hotel have a restaurant with a breakfast menu?

Yes, Best Western Plus The Charles Hotel serves free buffet breakfast at Dennys each morning.

Does Best Western Plus The Charles Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus The Charles Hotel for a fee of USD 25 per pet, per night.

Does Best Western Plus The Charles Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Plus The Charles Hotel?

The closest major airport to Best Western Plus The Charles Hotel is St. Louis Lambert Intl. Airport (STL), which is 7.9 mi away (11 minutes by car). Another top airport is St. Louis, MO (SUS-Spirit of St. Louis), which is located 17 mi away (21-minute drive).

Are there rooms with balconies at Best Western Plus The Charles Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus The Charles Hotel.

Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 451 out of 1005 reviews
Rating 8 - Good. 278 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent, the room was clean, and it was a great place to stay for a very reasonable price. Will book again
Stayed 2 nights in Nov 2025

10/10 Excellent

Corinne

Stayed 1 night in Nov 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Erich

Traveled with family
Disliked: Staff & service, property conditions & facilities
The pictures are not the same as in person, it was ok but definitely not as nice as the pictures and a certain front desk guy not that nice or friendly
Stayed 2 nights in Sep 2025

2/10 Terrible

Marisela

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a soccer tournament, and i would never go back, neither would I recommend it. This place was horrible. There was an awful smell as soon as you walk in, very outdated, rooms either have a musty odor to them or a cigarette smell. My room had dog hair all over the carpet, it was all over our socks our clothes, everything. Staff was not nice. Our bathroom even had mold, and sink wasn't working!
Stayed 2 nights in Sep 2025

4/10 Poor

marilyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Easy check-in and out. Staff very friendly. Rooms nice sized and clean.
Stayed 1 night in Sep 2025

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None I liked.
Stayed 12 nights in Aug 2025

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

6/10 Okay

Carol Lynn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room smelled. Microwave broke. Had to have maintained fix. Inconvenience to our privacy.
Stayed 3 nights in Sep 2025

6/10 Okay

Carol

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Tyron

Liked: Staff & service
Disliked: Cleanliness
Bathroom was not clean. I had to clean off the toilet and there was hair in the shower and on the floor.
Stayed 1 night in Sep 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

LIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet is disgusting, the air in the room is too smelly and disgusting to breathe. Horrible experience!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very easy and the staff was appropriate. Room was clean and quiet. Carpets were old but clean. Breakfast was good but not being able to keep our dog in the dining room was inconvenient. Location was very easy to find and close to many things. Would recommend
Stayed 1 night in Sep 2025

8/10 Good

Ross

Stayed 1 night in Sep 2025

10/10 Excellent

Yoan

Stayed 1 night in Sep 2025

2/10 Terrible

ron

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2025

6/10 Okay

Nathan

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

I would not go here again

Room floor was damp the whole time, bathroom the smallest I've ever seen in a hotel, room was missing tissue boxes, and there was a loud party outside one night that went until 3 am and no one called the cops from the front desk. Overall, not a great experience. Noisy location out the window the whole trip too.
Stayed 5 nights in Aug 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025