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Recent guest reviews

Beautiful hotel. Beds are comfy. Highly recommend for the price

The ladies at the front desk were rude. They were texting on their cell phones the entire time instead of checking us in. They were not helpful when I asked them questions. Also, we we’re supposed to be able to check in at 3pm but the hotel’s power went out and they could t check us in until like 7pm. Bad experience with this hotel

Very nice and convenient to airport.

hotel was ok. definitely been to much nicer crowne plazas. The main restaurant is closed so there is limited food options and nothing in walking distance. The room overall was clean, I checked the sheets after all the bad reviews about reused sheets, but mine were fine. I did find little black hairs in the tub and some other areas. The floors in the hallway and main areas of the hotel looked filthy. The personal was fine. The free breakfast was ok the first day and bad the 2nd day but it was only $1 so don't expect much. IDK if I'd stay here again honestly.

Was very convenient to park. Nice hotel. The hall I was on smelled stuffy. The staff sprayed some freshener. Was much better. I would definitely stay again.

Good location, clean and good environment, travel for business and centrally locates

I had to wait one hour for shuttle to pick me up. No restaurant no maid service the second day of my stay I couldn't wait to get out of there!!!

The management could do better with having the place cleaner than it looks from the outer appearance. Hygiene must be a priority for this place.

There appeared to be blood on the actual mattress, lots of blood. Old blood.

Great stay. Helpful staff. Convenient to great restaurants and airport

This is a beautiful hotel. On my second trip here, the room smelled like pot. I called the desk, and they immediately sent up keys to a different room. I would stay here any time. The lobby is beautiful, and the rooms are nice also.

awesome awesome clean friendly the pool was not the cleanist

Not all front desk staff were wearing face masks despite their reported high standards for COVID-19. Some staff were also rude. Included breakfast was lacking, and the room was quite dirty (e.g. liquor bottle found by bed skirt, dust and hair everywhere, fridge smelled, countertops were stained). The hotel looks impressive from outside and the lobby is nice but the room was a bit run down.

Very clean, quiet, close to fast foods restaurants.

Hotel is nice, receptionist not polite, acted like your bothering her. Also booked room with breakfast, breakfast card said breakfast is over at 11:00, walked down to eat and was then told it ended at 9:00. Why didn't the receptionist inform me? I know, she was to worried about the guy who was delivering her food!!! I fill like I was cheated.

The facility is beautiful with an aesthetically pleasant water fall in the lobby and lower lobby. The pool is beautiful. The breakfast is fantastic. And the location is very near the airport. Good near by shopping.

Furnishings are showing wear, no one at the cro t desk

Lone Eagle Dr Bridgeton MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Crowne Plaza St. Louis Airport, an IHG Hotel places you within a 10-minute drive of popular sights such as Hollywood Casino Amphitheatre and Westport Plaza. This 350-room, 3.5-star hotel has 2 restaurants along with conveniences like an indoor pool and a 24-hour gym.


Dining

Enjoy dining at Clouds Restaurant, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

Crowne Plaza St. Louis Airport, an IHG Hotel's 350 rooms provide coffee makers, free newspapers, and safes. 37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

At Crowne Plaza St. Louis Airport, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.

Room options

Room, Non Smoking, Corner

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Crowne Plaza St. Louis Airport, an IHG Hotel

Everyone (17) Couples (8) Business (2) Family (10) Friends (1)
5
Partner Couples

Beautiful hotel. Beds are comfy. Highly recommend for the price

By on Jul 21, 2021

Review comment responded on Aug 16, 2021

Thank you for your feedback!

2
Partner Couples

The ladies at the front desk were rude. They were texting on their cell phones the entire time instead of checking us in. They were not helpful when I asked them questions. Also, we we’re supposed to be able to check in at 3pm but the hotel’s power went out and they could t check us in until like 7pm. Bad experience with this hotel

By on Jul 13, 2021

Review comment responded on Aug 16, 2021

Thank you for your feedback!

5
Family

Very nice and convenient to airport.

By on Jul 1, 2021

Review comment responded on Aug 16, 2021

Thank you for your feedback!

4
Business Business

hotel was ok. definitely been to much nicer crowne plazas. The main restaurant is closed so there is limited food options and nothing in walking distance. The room overall was clean, I checked the sheets after all the bad reviews about reused sheets, but mine were fine. I did find little black hairs in the tub and some other areas. The floors in the hallway and main areas of the hotel looked filthy. The personal was fine. The free breakfast was ok the first day and bad the 2nd day but it was only $1 so don't expect much. IDK if I'd stay here again honestly.

By on May 17, 2021

Review comment responded on Jun 5, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Apr 13, 2021

Review comment responded on Jun 5, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Apr 9, 2021

Review comment responded on Jun 5, 2021

Thanks for staying with us. We appreciate your feedback!

1
Family

By on Mar 21, 2021

Review comment responded on Mar 23, 2021

Thank you for your feedback!

4
Family

Was very convenient to park. Nice hotel. The hall I was on smelled stuffy. The staff sprayed some freshener. Was much better. I would definitely stay again.

By on Mar 19, 2021

Review comment responded on Mar 23, 2021

Thank you for your feedback!

5
Business Business

Good location, clean and good environment, travel for business and centrally locates

By on Jan 18, 2021

Review comment responded on Mar 3, 2021

Thank you for your feedback!

1
Business Business

I had to wait one hour for shuttle to pick me up. No restaurant no maid service the second day of my stay I couldn't wait to get out of there!!!

By , from new mexico on Sep 22, 2020

Review comment responded on Sep 23, 2020

Thank you for your feedback!

Crowne Plaza St. Louis Airport, an IHG Hotel

11228 Lone Eagle Dr, Bridgeton, MO 63044
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