The carpets in the hall were very dirty and stained. It smelled bad. Because of Covid they weren’t cleaning the rooms when you stayed more than one night, even though every other hotel they were. Seems like they should have cleaned the rooms more with Covid. We had 0 towels in our room and no one ever asked if we needed towels. We had to ask both days we were there. The people working there were nice though.
The room was not clean stains in shower and toilet. Did not replace towles. And did not vaccum.
Location and staff were great. Property was dirty covered with dust. Bathtub didn’t drain. They never corrected the problem during my 2 night stay. Trash and soiled towels were left in the hallway and got worse during my stay. Cigarette smoke smell everywhere though it was suppose to be nonsmoking. Ashes all over the window sill. Breakfast was terrible. No tea though coffee is available all day.
Housekeeping and cleanliness was very poor. The room was dusty, no hot water, toilet was sluggish and I was there for two nights and my room was not cleaned. I had to take out my own trash and go to the front desk to ask for more towels. My mother and sister traveled with my husband and me and their room was just as bad. We traveled to attend funeral services and a little comfort in our stay at your hotel would have gone a long way. Please advise the powers that be to make it mandatory to treat everyone that walk through your doors that they are welcome guests and treat them like you are happy that they chose you for their accomodations. Sincerely, A Disappointed Customer
The room was filthy, other people belongings were left in the room on top of old food that my 4 year old got ahold of. And the towels smelled of mildew. They advertise "family friendly" with a roll away bed or crib avail but at check in I was old "we don't got that here and besides there's now room in the room for all that" HIGHLY disappointed.
Poor maid service. Half the canle tv channels did not work
Very inviting staff and property. Very close to getting some to eat and shopping stores.
Nothing! Underconstruction,floors sticky,breakfast area filty
It was very nice, from the decor to the shower. We loved it
What a dump!!! They are remodeling the outside and it looks like a scene from a horror movie. Filthy, smelly. Absolutely nothing like the pictures. Rooms filthy. Don’t stay here. Wish I could get my money back. Grosssssss!
The staff was great. The breakfast was very good. The location was good for our needs.
Rooms was clean property needs to upgrade the elevator looks like its from the Jefferson's and their no ice machines on the floors
Staff was nice. Manager, Michelle was courteous and pleasant
Extremely old and beat up. Would not recommend it to anyone.
The place is in the process of renovation....I understand the inconvenience of the guest.....I mentioned a safety concern of the shower, and I feel I was ignored( in my opinion it needed anti slip strips on the floor of the shower.) The next to last day of our stay we were ignored when requested fresh towels. The shower door leaked BIG TIME nothing was repaired......when I brought this to their attention the excuse was "we are under renovation and the small stuff needed to be worked out" (safety should be the top priority ) construction debris was left in the outer hall ways( in my opinion another safety hazard)
Pros : The layout of double queen beds room Lovely decor and bedspread 8/10 mattress comfort Cons : 3 small pillows to each bed out of the 6 only one semi comfortable. Room was extremely stuffy had AC on but didnt seem to get really cool was muggy like woke up with headache and stuffed nose. The bathroom faucet had gap around it and was very outdated Discovered wet floor in the am next to our bed unexplainable. They are under construction so should be considered. Wouldnt book again.
Located within 2 miles (3 km) of Northwest HealthCare, La Quinta Inn by Wyndham St. Louis Hazelwood - Airport North places you within a few miles (5 km) of Old St. Ferdinand Shrine. This 99-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.
Free continental breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
All 99 recently renovated rooms feature coffee makers, free local calls, and ironing boards. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also available.
La Quinta Inn by Wyndham St. Louis Hazelwood - Airport North offers a 24-hour fitness center, a 24-hour business center, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include express check-in, express check-out, and laundry facilities.
The carpets in the hall were very dirty and stained. It smelled bad. Because of Covid they weren’t cleaning the rooms when you stayed more than one night, even though every other hotel they were. Seems like they should have cleaned the rooms more with Covid. We had 0 towels in our room and no one ever asked if we needed towels. We had to ask both days we were there. The people working there were nice though.
The room was not clean stains in shower and toilet. Did not replace towles. And did not vaccum.
Thank you for your rating.
Location and staff were great. Property was dirty covered with dust. Bathtub didn’t drain. They never corrected the problem during my 2 night stay. Trash and soiled towels were left in the hallway and got worse during my stay. Cigarette smoke smell everywhere though it was suppose to be nonsmoking. Ashes all over the window sill. Breakfast was terrible. No tea though coffee is available all day.
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at the La Quinta Inn by Wyndham St. Louis Hazelwood - Airport North once again.
Housekeeping and cleanliness was very poor. The room was dusty, no hot water, toilet was sluggish and I was there for two nights and my room was not cleaned. I had to take out my own trash and go to the front desk to ask for more towels. My mother and sister traveled with my husband and me and their room was just as bad. We traveled to attend funeral services and a little comfort in our stay at your hotel would have gone a long way. Please advise the powers that be to make it mandatory to treat everyone that walk through your doors that they are welcome guests and treat them like you are happy that they chose you for their accomodations. Sincerely, A Disappointed Customer
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at the La Quinta Inn by Wyndham St. Louis Hazelwood - Airport North once again.
The room was filthy, other people belongings were left in the room on top of old food that my 4 year old got ahold of. And the towels smelled of mildew. They advertise "family friendly" with a roll away bed or crib avail but at check in I was old "we don't got that here and besides there's now room in the room for all that" HIGHLY disappointed.
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inns once again.
Poor maid service. Half the canle tv channels did not work
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inns once again.
Very inviting staff and property. Very close to getting some to eat and shopping stores.
Thank you so much for taking time out of your day to give us your feedback. We appreciate your review. Have a wonderful day. Hope to see you again soon. General Manager Amber Lentz
Thank you for taking the time to give us your online review. We appreciate your feedback and hope to see you again soon. Have a great day! General Manager Amber Lentz