The staff was kind and helpful, but the rooms and hotel are in need of repair and improvements.
Bed in 527 needs to be changed to soft rolled into the middle otherwise great
What a great place to stay. The staff was amazing. Room was clean and large!
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We needed to use a shuttle to get to the airport.
The hotel is showing its age a bit, but the staff was super friendly, and always are every time I come in. I would think with COVID the aging rooms and such are a tough thing to update. For now, it is still my go to spot when I need to travel to St Louis. Clean hotel and friendly staff. Plus the rooms are HUGE!
The heater didn’t work and I was encouraged to bear through it because changing rooms was a pain. Not what I expected to hear from Embassy Suites
Everything was nice and the beds were comfortable and the room was very clean.
The customer service was fantastic. The rooms were decent size but could use some updating.
Overall stay was good. Only thing disappointing was the hot tub wasn’t working. When I booked it on line it stated they had one. When we checked in nothing was said about the hot tub not working. Nothing was mentioned until we go down to use and was told it wasn’t working. My wife and both were looking forward to using it.
Very friendly staff and very nice acomodations I would very much like to stay again thanks.
Loved the buffet breakfast and the made to order cooks!
Nice property, pleasant staff and clean rooms. Room service was slow and did not get the order right otherwise a good experience.
Breakfast was great! The staff was so accommodating and so friendly!
The pool was quite uncomfortably cold . Other guests that attempted to use the pool seemed seemed to be in agreement with this assessment.
The staff was very friendly and the breakfast was great. The omelette chef was funny and fast making custom omelettes. I was not pleased with the pool amenities, having a pool was great and it was clean but there were never any towels available and when it rained water came through the ceiling
Convenient to airport. Shuttle was ready to leave earlier than anticipated. I was ready early, so they left .
Located within a mile (2 km) of Payne-Gentry Historical House, Embassy Suites St. Louis - Airport is within 3 miles (5 km) of Blacks in Flight Mural. This 3.5-star hotel has 163 rooms and welcomes guests with free breakfast, an indoor pool, and free self parking.
Free full breakfast is served each morning from 7 AM to 10:30 AM. Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.
Guests can expect WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include MP3 docks, living rooms, and coffee makers. Housekeeping is available on request.
Guests staying at Embassy Suites St. Louis - Airport enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
The staff was kind and helpful, but the rooms and hotel are in need of repair and improvements.
Bed in 527 needs to be changed to soft rolled into the middle otherwise great
What a great place to stay. The staff was amazing. Room was clean and large!
.
We needed to use a shuttle to get to the airport.
The hotel is showing its age a bit, but the staff was super friendly, and always are every time I come in. I would think with COVID the aging rooms and such are a tough thing to update. For now, it is still my go to spot when I need to travel to St Louis. Clean hotel and friendly staff. Plus the rooms are HUGE!
The heater didn’t work and I was encouraged to bear through it because changing rooms was a pain. Not what I expected to hear from Embassy Suites
Everything was nice and the beds were comfortable and the room was very clean.
The customer service was fantastic. The rooms were decent size but could use some updating.
Overall stay was good. Only thing disappointing was the hot tub wasn’t working. When I booked it on line it stated they had one. When we checked in nothing was said about the hot tub not working. Nothing was mentioned until we go down to use and was told it wasn’t working. My wife and both were looking forward to using it.
