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The Elms Hotel & Spa, a Destination by Hyatt Hotel

4.0 star property

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Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Exterior
Lobby
Indoor pool, outdoor pool, sun loungers
Breakfast, lunch and dinner served
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
401 Regent St, Excelsior Springs, MO, 64024
  • Place, Hall of Waters and Cultural Museum
    ‪9 min walk‬
  • Place, Excelsior Golf Course
    ‪3 min drive‬
  • Place, Worlds of Fun
    ‪23 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Parlor)

10.0 out of 10
Exceptional
(16 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Queen Bed (Parlor)

9.4 out of 10
Exceptional
(3 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

8.0 out of 10
Very good
(5 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(20 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds (Royal)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Royal)

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed with Sofa bed (Royal)

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Royal Suite, 1 King Bed with Sofa bed (Parlor)

9.8 out of 10
Exceptional
(7 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Signature Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Excelsior Springs

Hall of Waters and Cultural Museum is a short stroll from The Elms Hotel & Spa, a Destination by Hyatt Hotel, and other popular attractions like Excelsior Golf Course are within a couple of miles (3 km). This 153-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Hall of Waters and Cultural Museum - 9 min walk - 0.5 miles
  • Excelsior Golf Course - 3 min drive - 1.2 miles
  • Worlds of Fun - 23 min drive - 23.7 miles
  • T-Mobile Center - 31 min drive - 34.0 miles
  • Kansas City Convention Center - 31 min drive - 34.2 miles

Getting around

  • Kansas City International Airport (MCI) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Wabash BBQ - ‬4 min walk
  • ‪Ventana Gourmet Grill - ‬8 min walk
  • ‪Golden Leaf - ‬4 min drive

About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel features a full-service spa, an indoor pool, and an outdoor pool. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this spa hotel include a 24-hour gym, 2 hot tubs, and a sauna.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. IPod docks, private yards, and coffee makers are also standard.
2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Pet weight must not exceed 75 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 29.41 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Valet parking fee: USD 30 per night
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

Frequently asked questions

Is free cancellation available at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

The Elms Hotel & Spa, a Destination by Hyatt Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at The Elms Hotel & Spa, a Destination by Hyatt Hotel on Jun 7, 2026 start from $198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Elms Hotel & Spa, a Destination by Hyatt Hotel?

This hotel is located in Excelsior Springs within a short 10-minute walk of Hall of Waters and Cultural Museum. You'll also find Excelsior Golf Course and Fence Stile Vineyards and Winery within a short drive.

Will I be able to park at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 30 per night. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, mani/pedis, and massages.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have a casino at the property?

No, The Elms Hotel & Spa, a Destination by Hyatt Hotel doesn't have a casino.

Will I find an indoor pool at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and 2 hot tubs.

What amenities will couples enjoy at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

There are many amenities for couples at this hotel, including an al fresco restaurant and an outdoor pool plus some guestrooms feature in-room massages.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel feature a restaurant that includes a breakfast menu?

Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel serves a full breakfast for a surcharge each morning at Three Owls.

Will The Elms Hotel & Spa, a Destination by Hyatt Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Elms Hotel & Spa, a Destination by Hyatt Hotel for a fee of USD 100 per accommodation, per day.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Elms Hotel & Spa, a Destination by Hyatt Hotel?

The closest major airport to The Elms Hotel & Spa, a Destination by Hyatt Hotel is Kansas City International Airport (MCI), which is about 26.4 mi away.

Can I book a room with a balcony at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

No, you won't find guestrooms with balconies at The Elms Hotel & Spa, a Destination by Hyatt Hotel.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel host weddings?

Take advantage of the wedding venue at The Elms Hotel & Spa, a Destination by Hyatt Hotel if you plan to say "I do" during your trip.

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The woman at the front desk remembered my name after.meeting me one time the day before a young man came up to iur room to help with our tv. He was very polite and gracious.
Stayed 1 night in Jan 2026

6/10 Okay

Kari

Room had not been vacuumed when we arrived. The room was not restocked of cups and creamer. Neither trash bin was emptied the entire stay. Not the attention to detail that was expected at a Hyatt property.
Stayed 3 nights in Jan 2026

8/10 Good

Eric, Kansas City

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was really good about our stay. Staff, service, food and room were awesome. The 25.00 “destination fee” tacked on at checkout outside of the Expedia payment leaves a bad taste. Not much transparency in what you are paying thru Expedia.
Stayed 1 night in Jan 2026

10/10 Excellent

Valerie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Tidy room, excellent staff, beautiful building, history, and immaculate services!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Great spa service, ghost tour was fun and informative, rooms were clean and comfy. Drinks in the tavern were fantastic. Outdoor hot tub in snow was awesome *open til midnight!
Stayed 1 night in Jan 2026

10/10 Excellent

Sherelle

Liked: Cleanliness, staff & service, amenities
The staff. Had wonderful thoughtful service once I entered the hotel. Ross was the first who helped and was very helpful in my checking process. Then Danielle which was so helpful in helping with my room a d made helpful ideas with my disability. Once I saw her I had remembered seeing her previously when I stayed. Just as thoughtful, personable put customer first mentality sweet person ever. A good representative for you Hotel. Then the next day I stayed Shay totally the same Ora about her, very helpful as well. Wonderful wonderful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Elena, Kansas City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, enjoyed our time in the salt cave too. Very relaxing stay.
Stayed 1 night in Jan 2026

6/10 Okay

Linda

Liked: Cleanliness
I walk with a cane and our room was 453which was far from elevator, which was small and hard to get very many people in our luggage Jon not to mention the stairs to get anywhere were unbelievable. They need to mention what not handicap, friendly
Stayed 1 night in Jan 2026

4/10 Poor

alcides

Traveled with partner
Liked: Amenities
Room was cold with heat turned off when we arrived. Restaurant host was nowhere to be found. Had to wait to get reservation table. Breakfast room service brought food but no silverware. Called serveral times, but phone wasn't answered. Food was cold when we finally got the silverware.
Stayed 1 night in Jan 2026

10/10 Excellent

Emilio

Stayed 1 night in Jan 2026

10/10 Excellent

Sherelle

Stayed 1 night in Jan 2026

10/10 Excellent

Remi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was immaculate.
Stayed 1 night in Jan 2026

2/10 Terrible

Regan

Stayed 3 nights in Jan 2026

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Love this resort! Room could have been a little cleaner but everything else was perfect.
Stayed 1 night in Jan 2026

10/10 Excellent

Judy

Stayed 1 night in Dec 2025

4/10 Poor

Tyler

Staff was polite, unfortunately the room wasn’t ready until 9:00 pm when check in was 4:00pm
Stayed 1 night in Dec 2025

8/10 Good

cyndi

Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
The Elms is for sure a must stay destination. The staff went the extra mile all the time. The historical charm was a big draw. The property was so beautiful to walk around. Out door pool was closed for the season but that will bring us back during the summer. The hot tub is open until midnight. We used the spa and it was worth it. The city is fun to stroll through and explore the historic downtown.
Stayed 2 nights in Jan 2026

4/10 Poor

Rachel

Stayed 1 night in Jan 2026

10/10 Excellent

Loni

Stayed 2 nights in Dec 2025

10/10 Excellent

Patrick

Stayed 2 nights in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ues
Stayed 1 night in Jan 2026

8/10 Good

Carla

Stayed 1 night in Jan 2026

6/10 Okay

Greg

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Will

Liked: Amenities, property conditions & facilities
Amenities - hot tub and pool.
Stayed 2 nights in Dec 2025

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