The Elms Hotel & Spa, a Destination by Hyatt Hotel

4.0 star property
Hotel with 2 hot tubs, near Hall of Waters and Cultural Museum

Choose dates to view prices

Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Exterior
Breakfast, lunch and dinner served
Indoor pool, outdoor pool, sun loungers
Lobby
Couples treatment rooms, hot tub, body treatments, hydrotherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included

Explore the area

View in a map
401 Regent St, Excelsior Springs, MO, 64024
  • Hall of Waters and Cultural Museum
    ‪11 min walk‬
  • Excelsior Golf Course
    ‪4 min drive‬
  • Fence Stile Vineyards and Winery
    ‪9 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪43 min drive‬

Room options

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed with Sofa bed (Royal)

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Royal)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Royal)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Royal Suite, 1 King Bed with Sofa bed (Parlor)

9.6 out of 10
Exceptional
(5 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed (Parlor)

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Parlor)

10.0 out of 10
Exceptional
(13 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Parlor)

8.0 out of 10
Very good
(5 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the neighborhood

Excelsior Springs

Hall of Waters and Cultural Museum is a short stroll from The Elms Hotel & Spa, a Destination by Hyatt Hotel, and other popular attractions like Excelsior Golf Course are within a couple of miles (3 km). This 153-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Hall of Waters and Cultural Museum - 11 min walk - 0.6 miles
  • Excelsior Golf Course - 4 min drive - 1.1 miles
  • Fence Stile Vineyards and Winery - 9 min drive - 3.1 miles
  • Watkins Mill State Park - 11 min drive - 5.8 miles
  • Worlds of Fun - 29 min drive - 24.0 miles

Getting around

  • Kansas City International Airport (MCI) - 39 min drive

Restaurants

  • ‪Casey's General Store - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Waffle House - ‬7 min drive
  • ‪Wabash BBQ - ‬6 min walk

About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Hotel with 2 hot tubs, near Hall of Waters and Cultural Museum
The Elms Hotel & Spa, a Destination by Hyatt Hotel features a full-service spa, an indoor pool, and an outdoor pool. If you drive, take advantage of free valet parking. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this spa hotel include a 24-hour gym, 2 hot tubs, and a sauna.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. IPod docks, private yards, and coffee makers are also standard.
2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Pet weight must not exceed 75 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

Frequently asked questions

Is free cancellation available at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

The Elms Hotel & Spa, a Destination by Hyatt Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at The Elms Hotel & Spa, a Destination by Hyatt Hotel on Oct 16, 2025 start from $151.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Elms Hotel & Spa, a Destination by Hyatt Hotel?

This hotel is located in Excelsior Springs within a short 11-minute walk of Hall of Waters and Cultural Museum. You'll also find Excelsior Golf Course and Fence Stile Vineyards and Winery within a short drive.

Is there parking available at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, massages, and mani/pedis.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have a casino at the property?

No, The Elms Hotel & Spa, a Destination by Hyatt Hotel doesn't have a casino.

Will I find an indoor pool at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and 2 hot tubs.

Is The Elms Hotel & Spa, a Destination by Hyatt Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yes, this hotel has 2 spa tubs.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel feature a restaurant that includes a breakfast menu?

Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel serves a full breakfast for a surcharge each morning at Three Owls.

Will The Elms Hotel & Spa, a Destination by Hyatt Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Elms Hotel & Spa, a Destination by Hyatt Hotel for a fee of USD 100 per accommodation, per day.

Are there connecting rooms at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Elms Hotel & Spa, a Destination by Hyatt Hotel?

The closest major airport to The Elms Hotel & Spa, a Destination by Hyatt Hotel is Kansas City International Airport (MCI), which is about 26.4 mi away.

Can I book a room with a balcony at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

No, you won't find guestrooms with balconies at The Elms Hotel & Spa, a Destination by Hyatt Hotel.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel host weddings?

Take advantage of the wedding venue at The Elms Hotel & Spa, a Destination by Hyatt Hotel if you plan to say "I do" during your trip.

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1005 reviews
Rating 8 - Good. 248 out of 1005 reviews
Rating 6 - Okay. 111 out of 1005 reviews
Rating 4 - Poor. 51 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jody

Stayed 1 night in Jun 2025

10/10 Excellent

Leah

Beautiful property and well kept. The room was wonderfu
Stayed 2 nights in Jun 2025

4/10 Poor

Jamie

Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Renee

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Questionable

Nice historic hotel. Rooms nice. Spa nice. Little concerned about the safety of the hotel. Several people were witnessed coming in from outside gates who did not appear to be hotel guests. Key card pad on outside door did not work to get into indoor pool. They just walked in. We mentioned this to the front desk attendant who said, "yeah none of the key pads work but I dont get paid enough to care about that." All was find during our say, but for a nice hotel, I do feel like that is something you should care about.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

nicole

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Carol, Dodge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property! We will return again. Indoor & outdoor pool & hot tub where great. Ghost tour was fun!
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent especially for room was supplied everyday very well. Everybody greet you with a posoirive response like good morning or how doung today. Always want to serve you.. We didn't like that our restursant waitress was also doing food room delivery. Message was the best we've every had 50 minute Swishish style.
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Thomas and Jeri

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

James

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spa and hotel was amazing. Beautiful building, amazing accommodations and several restaurant choices attached to the hotel itself. Spa was nice. They do numerous styles of massages but also have a "grotto" which is a room with a dry and steam saunas, large hot tub, steam shower and an ice cold shower in addition to ice cold mint-scented washcloths to use. Outside was amazing too. The outdoor pool doesn't appear to have chlorine in it. Not sure if it is the spring water but it feels good and doesn't make your skin and hair feel dry. Outside is also a large amount of lounge chairs, a 20 person hot tub and bar! The grounds around it are also large and beautiful with gazebos, a meditation circle or stones and an herb garden. Oh and the hotel accepts dogs too! Out front they have a lawn with poo bag holder and can, like parks often have. One downside is there are no other dog amenities like any off leash area or.any spa features. Still, it is nice to be able to bring our dog!
Stayed 3 nights in May 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and grotto.
Stayed 2 nights in May 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay with the tour and the rest of the staff were great.
Stayed 2 nights in May 2025

10/10 Excellent

Autumn

Stayed 1 night in May 2025

6/10 Okay

Margaret

Traveled with family
Liked: Staff & service, property conditions & facilities
This is a beautiful, well-maintained hotel, and the staff are professional, helpful, and friendly. However, as a guest in a standard room, I felt like a second class citizen. The room had 2 queen beds which, theoretically, would mean 4 people could stay there, but the room had 1 packet of powdered cream and sugar for coffee and one desk chair, plus two small ottomans which served as tables, but certainly were not good for seating. We were also told that other rooms got real coffee mugs but our room was only supposed to have paper cups. I can’t imagine why Hyatt would want to make guests feel unworthy of the same treatment as everyone else.
Stayed 2 nights in Apr 2025

6/10 Okay

Louise

Beautiful property but too expensive. Should at least offer a free coffee and breakfast options.
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie, Mountains Home

Stayed 3 nights in Apr 2025

8/10 Good

Danita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like that there was no mini fridge or microwave in the room for the price. The paranormal tour should be included. Staff were very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Elms is a gem!

What a gem! The Elms was so comfortable and clean. We loved the privacy of the 5th floor along with the jetted tub! Thank you for a wonderful stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Deb

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and accommodating. The grounds were beautiful with all the tulips and other flowers. The Spa was relaxing and my massage was the best!
Stayed 2 nights in Apr 2025