The hotel is fine. Beds are comfortable. The walls are thin... OR the man next to us just had an excellent projection at 2 AM when he talked on the phone for two hours. Honestly I think it’s the latter. The morning Person who checked me out behind the desk was delightful and professional! He knows what customer service is (I’m not trying to be a butt, and I get when people don’t want to be there... but I’ve worked in hotels, and it makes a difference for everyone. He is awesome and does his job! I hope the managers know! Wish he was there to check us in too...) Our room was mostly clean, but the bathroom wasn’t great. We didn’t use the shower, so whatever. The property has an ant problem, and that unfortunately sucks for the hotel, because always find a way. We had a third floor room and had some ants. Truly though, it’s fine! Lots of families and nice people around in the morning, and a very good breakfast! The morning staff is wonderful!
The good: the beds were very comfortable and the room as clean The bad: Very thin walls- could hear the TV in the next room, VERY unhelpful staff. We had an issue with sofa bed not opening up and the staff told me there was no maintenance on call and that my kid may just have to sleep on the floor. Only after a long argument did they sent someone to the room to help.
It was a great room great bed great get away!!!!!!
Best Western St. Louis Airport North Hotel & Suites is located 1.8 mi (2.9 km) from Northwest HealthCare and within a 10-minute drive of Hollywood Casino Amphitheatre. This 69-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM.
All 69 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free long-distance calls, free local calls, and ironing boards. Housekeeping is available on request.
At Best Western St. Louis Airport North Hotel & Suites, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
The hotel is fine. Beds are comfortable. The walls are thin... OR the man next to us just had an excellent projection at 2 AM when he talked on the phone for two hours. Honestly I think it’s the latter. The morning Person who checked me out behind the desk was delightful and professional! He knows what customer service is (I’m not trying to be a butt, and I get when people don’t want to be there... but I’ve worked in hotels, and it makes a difference for everyone. He is awesome and does his job! I hope the managers know! Wish he was there to check us in too...) Our room was mostly clean, but the bathroom wasn’t great. We didn’t use the shower, so whatever. The property has an ant problem, and that unfortunately sucks for the hotel, because always find a way. We had a third floor room and had some ants. Truly though, it’s fine! Lots of families and nice people around in the morning, and a very good breakfast! The morning staff is wonderful!
The good: the beds were very comfortable and the room as clean The bad: Very thin walls- could hear the TV in the next room, VERY unhelpful staff. We had an issue with sofa bed not opening up and the staff told me there was no maintenance on call and that my kid may just have to sleep on the floor. Only after a long argument did they sent someone to the room to help.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
It was a great room great bed great get away!!!!!!
Thank you for leaving us a 5 star review. We truly appreciate it and always love reading about our guests stay. We strive for excellence and making sure that you have peace of mind during your stay is of the utmost importance. Thank you for choosing to stay with us at Best Western St. Louis Airport North Hotel & Suites...we look forward to your next visit. Safe Travels!
Thank you for leaving a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write us a review.
Thank you for leaving a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write us a review.
Thank you for leaving us a 5 star review. We truly appreciate it and always love reading about our guests stay. We strive for excellence and making sure that you have peace of mind during your stay is of the utmost importance. Thank you for choosing to stay with us at Best Western St. Louis Airport North Hotel & Suites...we look forward to your next visit. Safe Travels!
Thank you for letting us know of your stay. We appreciate you taking the time to leave us feedback. We strive for excellence and always take what our guests say to heart and using any feedback as training. We truly look forward to your next stay.