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Holiday Inn Resort Beach House

3.5 out of 5.0

Recent guest reviews

Great location, nice ocean view room. The food was so much better than I expected. Not a 5 star hotel but for the location, food/drinks, band, an excellent value in Hilton Head.

Very nice staff, great location and lots of fun. Beach was great walking distance to a lot of restaurants.

Great Tiki Bar, great atmosphere on the beach and close to Sea Pines.

Good value for the price. Restaurant has limited menu and was cold with the doors open on an early March evening.

Great experience, friendly staff would return to stay again

First they add a $19 resort fee, the room was dirty and the hotel just seemed not very clean. My deadbolt lock didnt work on the door, I thought my bathroom was barley cleaned by housekeeping. Also there is no free breakfast like a lot of other hotels...

Hotel was very nice and welcoming. The room needed some updating. Moldy around the shower and toilet areas, but that was probably due to the humidity and close proximity to the beach. The maid service could have been better. Did not clean the room and left trash and used towels in bathroom.

Hotel was perfect private acces to the beach!! Will defiantly stay again

Requested "ocean view" and was told by the hotel staff it's a 45 degree angle of view, from the 2nd floor even # rooms a view is NOT possible, no matter what the staff say or are told to say by their management

Starting with the positives--this hotel is in an ideal location, right on the beach, and walking distance from lots of shops and restaurants. Decorations were beachy and cute. Also offers free parking and wifi, a pool, ping pong and volleyball courts, a restaurant, and a beach bar. Service around the pool was great as well. As for the negatives--there is a $20-something surcharge on top of the already high nightly room rate. The hotel itself looks really nicely renovated in the online photos, but in person it was clear that renovations were primarily cosmetic. Hallway ceilings were low, carpets looked old and worn, and everything smelled like mildew. In the actual room, the drywall was warped in a number of places, there was rust on several spots in the bathroom, and the bathroom tile grout was moldy. The pool was too warm to be pool water and appeared cloudy, as if the filters weren't working properly. Difficult to find pool chairs as well. There are signs at the pool forbidding outside food and coolers, but since we saw people bringing in drinks in thermoses, we assumed drinks not in coolers were ok. (You want people in 90-degree heat to be hydrated, right? Apparently not.) We were scolded by a server for bringing our own drinks but others who'd brought their Yeti thermoses were not. At $250 a night I expected either clearer signage or more understanding staff. It was also pretty inconvenient that you have to use your room key to get into the pool area from the hotel and fr

Lived in kids suite on first floor. First room was in front of technical room (#119) and it was impossible to sleepdue to noise. We asked to change rooms and got a room closer to the bar and loud music every night. Not to mention that the hotel is next to the public access to the beach so hordes of people are passing by all the time and the beach is packed. Fod at the restaurant is terrible! For a second week we are stsying in the Omni Head hotel - completely different experience!

The remodel was not that great, the walls were white with big stencil painted room numbers, kind of reminded me of what a prison cell block would be. the pillows on the bed were very soft but the beds were rock hard. Not many rooms have an ocean view due to the layout of the hotel. The desk lamps did not work and there was no built in lighting to flip a switch on when entering the room. the only light that worked was a standing lamp at the opposite end of the room where the window and ac was. The wait staff at the Tikihut has a little rude. it was a little crowded but the server acted as if it was each individuals fault she was so busy, never checked in and only came to the table twice in an hour that was to take our order and bring one drink each and the food. The front desk only ever had one person standing there and so check in and check out took a while and there was a line of people waiting. there were no brochures in the room or a menu of options the hotel might have such as breakfast is offered or the food menu from the hotel restaurant

The hotel is undergoing some massive renovation at the moment, thus the disappointing rating. On the upside, the staff is very attentive and always pleasant - even at 2-3-4 in the morning. The site and the amenities are awesome; the location superb. I will definitely revisit when the renovation is complete.

1 S Forest Beach Dr Hilton Head Island SC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Holiday Inn Resort Beach House places you next to Coligny Beach and Coligny Plaza. This 3.5-star hotel welcomes guests with 202 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's on the beach and also a short walk from Coligny Theater and Legendary Golf.


Dining

In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Start each morning off right with full breakfast served for a fee.


Rooms

Holiday Inn Resort Beach House's 202 rooms are air-conditioned and provide iPod docks, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ceiling fans, safes, and ironing boards are also standard.


Property features

Holiday Inn Resort Beach House features an outdoor pool, a children's pool, and a 24-hour fitness center. Self parking is available for USD 20.14 per night. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this beach hotel include free WiFi in public areas, 3 meeting rooms, and conference space.

Room options

Suite, Multiple Beds, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Patio

King 1 | Sleeps 2

Premium Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Holiday Inn Resort Beach House

Everyone (11) Couples (1) Family (1)
5

great location on the beach

Families

Great location, nice ocean view room. The food was so much better than I expected. Not a 5 star hotel but for the location, food/drinks, band, an excellent value in Hilton Head.

By on Jul 2, 2017

Review comment responded on Jul 7, 2017

Thank you for such a fantastic review! I am so happy to learn about the wonderful experience you had during your stay with us. We are very proud of the delicious food Chef Tim Nelson prepares and I am thrilled you enjoyed it so much. We hope to see you again at the Beach House Resort again soon!

4
Everyone

Very nice staff, great location and lots of fun. Beach was great walking distance to a lot of restaurants.

By on Jun 11, 2017

Review comment responded on Jun 15, 2017

Thank you for the fantastic review. I am thrilled your enjoyed your stay at the Beach House Resort. We are looking forward to your next visit!

4

the hotel staff were wonderful

Everyone

Great Tiki Bar, great atmosphere on the beach and close to Sea Pines.

By , from union, ky on Apr 19, 2017

Review comment responded on Apr 27, 2017

Thank you for taking the time to share your feedback with us. I hope we have the opportunity to welcome you back to Hilton Head Island for another wonderful vacation very soon.

4

have stayed here before-excellent location

Everyone

Good value for the price. Restaurant has limited menu and was cold with the doors open on an early March evening.

By , from Asheville, NC on Mar 7, 2017

Review comment responded on Apr 27, 2017

Pam - Thank you for your review and choosing to return to our beachside getaway multiple times. I'm sorry you were chilly in the restaurant! We will be sure to share your feedback with the restaurant leadership. If there is anything we can do to help make arrangements for a future stay, please feel free to let me know!

5

close to beach

Everyone

Great experience, friendly staff would return to stay again

By , from san ramon ca on Jan 23, 2017

Review comment responded on Feb 27, 2017

Dear ken, Thank you for taking the time to submit a rating. I'm so pleased that you had a 5-Star experience at the Beach House and that you would return again to enjoy our friendly staff and our unbeatable oceanfront location. We hope to share the Beach House with you again soon! Sincerely, Margaret, Guest Experience

1

its not worth the cheap price on orbitz

Everyone

First they add a $19 resort fee, the room was dirty and the hotel just seemed not very clean. My deadbolt lock didnt work on the door, I thought my bathroom was barley cleaned by housekeeping. Also there is no free breakfast like a lot of other hotels...

By on Dec 27, 2016

Review comment responded on Jan 2, 2017

I am disheartened to read that your experience at the Beach House was so discordant with the positive and memorable oceanfront stays of our guests. The description of your room is certainly out of line with our standards, and I am very sorry that it compromised your time here. As you mentioned, we do have a $19 per night resort fee. Each oceanfront resort on the island has one, and ours is the most competitive and covers a range of amenities including wi-fi, 24-hour business and fitness center access, parking, and other unique services. While breakfast is not included in the rate, we do have a buffet or an extensive Lowcountry menu from which our guests can order a la carte. The Porch is continually rated one of the best restaurants on the island, and despite the non-inclusive cost, I do hope you enjoyed your culinary experience at the restaurant. Again, I am sorry to read that your experience at the Beach House was not a positive one. It is my hope that you will join us again in the future so that we can share the more unique and comfortable experience that comprise our Beach House standards. Sincerely, Margaret, Guest Experience

4

perfect location at a great price!

Everyone

Hotel was very nice and welcoming. The room needed some updating. Moldy around the shower and toilet areas, but that was probably due to the humidity and close proximity to the beach. The maid service could have been better. Did not clean the room and left trash and used towels in bathroom.

By , from Arizona on Nov 13, 2016

Review comment responded on Nov 21, 2016

Dear Theresa, Thank you for joining us at the Beach House, and for taking the time to submit a review. I am very glad to read that you enjoyed the best oceanfront location on the island. As you mentioned, we are within walking distance of over 60 shops and restaurants, and our guests enjoy parking their cars upon arrival and having so much to do within walking distance! Thank you for your feedback regarding our housekeeping services. It is through constructive feedback such as yours that we are able to identify areas that we can continue to improve upon, and I promise that we will work hard to make your Beach House stay even more enjoyable. It is my sincere hope that you will join us at the Beach House again in the future so that we may share those improvements with you, and prove ourselves worthy of your 5-Star stay! Sincerely, Margaret, Guest Experience

5
Everyone

Hotel was perfect private acces to the beach!! Will defiantly stay again

By on Oct 31, 2016

Review comment responded on Nov 21, 2016

Thank you for taking the time to submit a rating of your experience at the Beach House. We are thrilled to know that you enjoyed a 5-Star stay here at the most oceanfront property on the island, and are even happier to read that we can expect you again in the future! Sincerely, Margaret, Guest Experience

4

"ovean view"........errr not!

Everyone

Requested "ocean view" and was told by the hotel staff it's a 45 degree angle of view, from the 2nd floor even # rooms a view is NOT possible, no matter what the staff say or are told to say by their management

By , from N on Aug 21, 2016

Review comment responded on Oct 19, 2016

Dear UK..."go cats," I'm very sorry to read that the view from the room did not exceed your expectations. It is very important to us that we operate transparently, and appreciate you bringing this issue to our attention. As a result, we have identified the rooms where this view is obstructed, and have changed it to a Deluxe Standard King. I do apologize for the inconvenience you experienced, and hope you know that we appreciate your constructive feedback. Sincerely, Margaret, Guest Experience

3

just ok

Everyone

Starting with the positives--this hotel is in an ideal location, right on the beach, and walking distance from lots of shops and restaurants. Decorations were beachy and cute. Also offers free parking and wifi, a pool, ping pong and volleyball courts, a restaurant, and a beach bar. Service around the pool was great as well. As for the negatives--there is a $20-something surcharge on top of the already high nightly room rate. The hotel itself looks really nicely renovated in the online photos, but in person it was clear that renovations were primarily cosmetic. Hallway ceilings were low, carpets looked old and worn, and everything smelled like mildew. In the actual room, the drywall was warped in a number of places, there was rust on several spots in the bathroom, and the bathroom tile grout was moldy. The pool was too warm to be pool water and appeared cloudy, as if the filters weren't working properly. Difficult to find pool chairs as well. There are signs at the pool forbidding outside food and coolers, but since we saw people bringing in drinks in thermoses, we assumed drinks not in coolers were ok. (You want people in 90-degree heat to be hydrated, right? Apparently not.) We were scolded by a server for bringing our own drinks but others who'd brought their Yeti thermoses were not. At $250 a night I expected either clearer signage or more understanding staff. It was also pretty inconvenient that you have to use your room key to get into the pool area from the hotel and fr

By , from M on Aug 17, 2016

Review comment responded on Aug 23, 2016

Dear IowaGirl15, Thank you for taking the time to submit a review of your experience at the Beach House. I'm very glad that this oceanfront location was a perfect fit for your vacation, and that you enjoyed the well-appointed "beach chic" aesthetic of the newly renovated resort. As you mentioned, there are activities and amenities on property for the enjoyment of our guests, but we are also centrally located between the beach and over sixty shops and restaurants at Coligny Plaza. While the resort is one of the longest standing on the island, we do want to make sure that everything is in top form. Our team members are committed to ensuring that this island icon is clean and comfortable, and we appreciate your feedback. In an effort to ensure quality control and guest safety, we do not allow outside food and beverage. Our pool attendants are happy to provide guests with glasses of ice water, or we have an extensive food and beverage menu. I do apologize if you noticed inconsistencies in the enforcement of this policy. We will work with our pool attendant team to ensure that our policies are clearly communicated. The pool at the Beach House is one of the only ocean-view pools on the island. We require key access to the pool so that our overnight guests of the resort can exclusively enjoy this unique feature. I am sorry to see that this was an inconvenience to you, but we do it as a means of protecting the pool for you and our other valued guests. We do hope that you will join us at the Beach House again soon! Sincerely, Margaret, Guest Experience