It was ok.... not great not terrible, great shower, convenient location, due to the recent hurricane there were a lot of construction workers staying there so there were lots of big trucks in parking lot not a lot of parking. Also a lot of loitering folks hanging out in parking lot
The lady at the front desk was very pleasant. However, they called me at 4pm the day I was to check in and asked what time I would be checking in, which I found to be odd. They did the same with check out. Check out wasn't until 11am and they called around 9am to ask what time I was leaving. Also, we had issues with the toilet in our room. It would barely flush and the tp would not go down. I probably would not stay at this location again.
Still waiting on my 25 dollar credit back to my card.
This place was wonderful! It was super convenient for an overnight stay. Super clean and looked to have recently been remodeled. Though the paining was sloppy, still nicer than the last few places we stayed. Totally worth the money. There are tons of food options within walking distance. Staff was not super friendly and took about 20 minutes to answer the buzzer for us to check in, but they weren’t rude. Overall, well worth the money.
The location was excellent for finding nearby places to eat and was also located very close to a shopping mall. The location was excellent for my travel plans.
SureStay Plus Hotel by Best Western Hammond is located within a mile (2 km) of Fresenius Medical Care and North Oaks Health System. The 63 rooms at this hotel include refrigerators, microwaves, and coffee makers.
SureStay Plus Hotel by Best Western Hammond's 63 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free local calls, ironing boards, and desks are also available.
SureStay Plus Hotel by Best Western Hammond features free WiFi in public areas, a seasonal outdoor pool, and a computer station. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities, a TV in a common area, and a vending machine.
It was ok.... not great not terrible, great shower, convenient location, due to the recent hurricane there were a lot of construction workers staying there so there were lots of big trucks in parking lot not a lot of parking. Also a lot of loitering folks hanging out in parking lot
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager
The lady at the front desk was very pleasant. However, they called me at 4pm the day I was to check in and asked what time I would be checking in, which I found to be odd. They did the same with check out. Check out wasn't until 11am and they called around 9am to ask what time I was leaving. Also, we had issues with the toilet in our room. It would barely flush and the tp would not go down. I probably would not stay at this location again.
Dear Guest, Thank you so much for sharing your recent stay with us. It is very unfortunate that we did not create that positive experience to inspire a return visit. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on war foot, and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager
Still waiting on my 25 dollar credit back to my card.
Thanks for writing review on us. It takes 5 to 7 business days to come back on your card. it depends on your bank how fast they release from our side we all ready released the authorization. Sorry for any inconvenience you had.
This place was wonderful! It was super convenient for an overnight stay. Super clean and looked to have recently been remodeled. Though the paining was sloppy, still nicer than the last few places we stayed. Totally worth the money. There are tons of food options within walking distance. Staff was not super friendly and took about 20 minutes to answer the buzzer for us to check in, but they weren’t rude. Overall, well worth the money.
Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
The location was excellent for finding nearby places to eat and was also located very close to a shopping mall. The location was excellent for my travel plans.
Dear Guest, Thank you so much for being a guest at our hotel. I’m so pleased that you found us a perfect place to stay and liked our convenient location, close to your areas of interest. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
Dear Guest, We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager