Our 4 day stay at Eldorado was great until I stripped the bedding and found urine stains on the mattress covering. It honestly looked as if it hadn’t been washed... yuck. Then we couldn’t walk ok the carpet without shoes in the room due to certain spots feeling saturated and not clean. Wish the coffee shop would open earlier and stay open later because they don’t have one in walking distance.
Price and size of room was incredible. Location is also great
Highly disappointed. This room was not what I expected at all. I thought I chose the highest rated hotel in the area, but it definitely did not live up to its reviews. It was a nonsmoking room but wreaked of smoke. The sheets and pillowcases caused skin allergic reaction and I’m not allergic to anything. Did not get a good night sleep at all. Never coming back.
Very friendly and I felt safe staying there. The restaurants weren’t open late yet but that’s understandable
Nice overall, the rooms were nice and the staff was all nice. Everyone wore masks and did proper procedure for coronavirus stuff
It was nice but didn't win at casino.Very few slots payed out and I couldn't get checked in on time due to issues with time constrants. I rate the casino it self as one of the more sub par casinos in Shereveport!
I did not get a chance to stay at property due to Orbitz taking my money but not sending my reservation over to the property.
Great service, post quarantine. Room was a bit dated but overall, no complaints. Didn't try the restaurants, so can't attest to the service or quality there.
The rooms were clean and the staff was friendly. I did not like the daily use fees I was charged. I pre-paid for my room and got this surprise when I checked out.
Need a good place to have breakfast at the hotel. Smokey Joe’s Cafe is not very good.
Was wonderful had a great time and fun good drinks
I always love staying with y’all while in town!! LOVE the Vintage!!
It was a nice stay, we were told we had a river view but there were huge generators in front so you couldn’t see anything, that was the only bummer
The staff was helpful and friendly, the room was clean and smelled fresh there was also a great view.
Eldorado Resort Casino Shreveport is adjacent to popular attractions such as Eldorado Casino Shreveport and Sam's Town Casino. This 403-room, 4-star hotel welcomes guests with conveniences like a casino, free in-room WiFi, and free valet parking.
There are ample dining options with 5 onsite restaurants, including SPORTSMANS PARADISE CAFE, which specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:30 AM.
All 403 individually furnished rooms feature MP3 docks, coffee makers, and free local calls. Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and pay movies. Bathrooms have hair dryers and designer toiletries. Safes, ironing boards, and desks are also available.
Guests staying at Eldorado Resort Casino Shreveport enjoy access to a casino, a nightclub, and free WiFi in public areas. Free valet parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and laundry facilities.
Our 4 day stay at Eldorado was great until I stripped the bedding and found urine stains on the mattress covering. It honestly looked as if it hadn’t been washed... yuck. Then we couldn’t walk ok the carpet without shoes in the room due to certain spots feeling saturated and not clean. Wish the coffee shop would open earlier and stay open later because they don’t have one in walking distance.
We appreciate you giving us your feedback. Your concerns have been sent to the Housekeeping manager. Come again and stay safe.
Price and size of room was incredible. Location is also great
We appreciate you giving us your feedback. Hope you come again soon and stay safe.
We appreciate you taking the time to give us your feedback. Come again soon and be safe
Thanks for giving us your feedback. We hope you come again soon and please be safe.
Thank you so much for the awesome feedback! We work hard to make sure your stay was everything you expected. We hope to see you again very soon!
Highly disappointed. This room was not what I expected at all. I thought I chose the highest rated hotel in the area, but it definitely did not live up to its reviews. It was a nonsmoking room but wreaked of smoke. The sheets and pillowcases caused skin allergic reaction and I’m not allergic to anything. Did not get a good night sleep at all. Never coming back.
We are very sorry that your stay didn’t go as expected. When we fall short of your expectations, we take it personal. We will take your feedback into consideration, and relay your comments to management. We hope you will give us the opportunity to serve you again.
Very friendly and I felt safe staying there. The restaurants weren’t open late yet but that’s understandable
Thank you so much for the awesome feedback! We work hard to make sure your stay was everything you expected. We hope to see you again very soon!
Nice overall, the rooms were nice and the staff was all nice. Everyone wore masks and did proper procedure for coronavirus stuff
Thank you so much for the awesome feedback! We work hard to make sure your stay was everything you expected. We hope to see you again very soon!
It was nice but didn't win at casino.Very few slots payed out and I couldn't get checked in on time due to issues with time constrants. I rate the casino it self as one of the more sub par casinos in Shereveport!
We are very sorry that your stay didn’t go as expected. When we fall short of your expectations, we take it personal. We will take your feedback into consideration, and relay your comments to management. We hope you will give us the opportunity to serve you again.
We appreciate you taking the time to give us your feedback. Come again soon and stay safe.