The employees were very nice and professional. Property was quiet and plenty of parking available. Con: I booked this hotel for the pool and the pool was beyond disgusting. The water was a algae/fungus green color and extremely cloudy. my kid was soo disappointed that he wasn't able to go swimming. Also, I used the restroom as soon as I got to the room and was greeted by a huge roach! I immediately informed the front staff and they switched our rooms.
I was surprised that no breakfast items were included (milk, cereal and juice had to be purchased). Our room was nice but it had ants.
The only complaint was the smell of the room. The room had an old dirty carpet smell but the room was clean. The carpet may need to be shampooed. Comfortable though. I will stay here again. I have already reserved a room for my next trip next month. We will see then if I have the same issue.
We were supposed to get a room with 2 queens. But we got a room with a king and a pullout couch. The staff didn't read the reservation right. Since it was close to midnight and we were traveling with 2 small children. We decided to just stay. But I won't be staying there again.
The bar
It was better and more cleaner than the red roof inn.
Bed very uncomfortable, constant interference with TV signal on most channels especially Fox news and the local channels.
Charged twice for the same room.... waiting on resolution
Friendly staff, but facilities show much wear. Furniture, bedding, wallpaper, etc. was depressing. Would not stay here again.
Nice pool and whirlpool. Courteous staff. Breakfast to order. Near everything and easy to get to, even though it's slightly off the access road. This is a typical Courtyard and you get what you expect.
The hotel was great, The staff was very friendly. They tried to all they could to make the stay memorable. The only issue was the internet not working for a day. We finally corrected. The rooms were cleaned and maintained, The common area was great as well. We will be utilizing that hotel the next trip to that area.
Staff was very friendly and thy made you feel like you were family. reat plae to stay and will be back.
i have stayed here several times before, it is near everything shopping food and right off I20.
The sink was clogged and the cold water did not work at all only the hot water. I was ill from a salad I ate an around 3:45 in the morning I was sick to my stomach and wanted some cold water for my Alka Seltzer but the cold water side was hot also. The room was very musty, stinky. Not at all what a Marriott is SUPPOSED to smell like at all. I have stayed at Marriotts for years an this room stunk. Musty. I had to leave my room sick and all and go to the lobby to get some cold water. Not good at all. I will not stay there again. I asked for a different room at check in it smelled, I should have been more forceful and demanded it! I travel 80% of my time with work so Shreveport is dead center of all 18 plants that I service.
Very helpful staff, clean, comfortable rooms, quiet, and convenient to restaurants and major freeways.
The hotel was recently renovated. The hotel staff was friendly and checkout was a snap!
Courtyard by Marriott Shreveport Airport places you within a 10-minute drive of Mooretown Public Art Project and Splash Kingdom Shreveport. This 90-room, 3-star hotel has conveniences like an indoor pool, free self parking, and a free airport shuttle.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.
Guests can expect to find WiFi and 32-inch flat-screen TVs with digital channels and Netflix. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free newspapers are also standard. Housekeeping is available once per stay.
At Courtyard by Marriott Shreveport Airport, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.
The employees were very nice and professional. Property was quiet and plenty of parking available. Con: I booked this hotel for the pool and the pool was beyond disgusting. The water was a algae/fungus green color and extremely cloudy. my kid was soo disappointed that he wasn't able to go swimming. Also, I used the restroom as soon as I got to the room and was greeted by a huge roach! I immediately informed the front staff and they switched our rooms.
I was surprised that no breakfast items were included (milk, cereal and juice had to be purchased). Our room was nice but it had ants.
Thank you for staying with us and sharing your feedback!
The only complaint was the smell of the room. The room had an old dirty carpet smell but the room was clean. The carpet may need to be shampooed. Comfortable though. I will stay here again. I have already reserved a room for my next trip next month. We will see then if I have the same issue.
Thank you for bringing your concerns about the smell in your room to our attention. This matter will be further reviewed by our management team and a solution will be identified as we strive to provide quality lodging accommodations to all our guests. We look forward to seeing you in the future and showing the improvements we have made thanks to your comments!
We were supposed to get a room with 2 queens. But we got a room with a king and a pullout couch. The staff didn't read the reservation right. Since it was close to midnight and we were traveling with 2 small children. We decided to just stay. But I won't be staying there again.
We appreciate you staying with us but apologize that you did not get the room type you requested! Please let us know next time so we can get you in a comfortable room that fits your family. Have a nice week.
The bar
Thank you for staying with us and taking the time to leave a review. We hope to see you again next time you are in the area for the opportunity to provide you with a five star stay!
It was better and more cleaner than the red roof inn.
Bed very uncomfortable, constant interference with TV signal on most channels especially Fox news and the local channels.
Dear Diedra, Thank you for staying with us and taking the time to share your feedback. We appreciate you mentioning our wonderful team, but we apologize for the issues you experienced. We will be sharing your review with our team in an effort to improve.