We did like the property, but bed was super uncomfortable, noise from hwy was not favorite thing, fan in the bathroom didn't work, it was not enough hooks to hang the towels, it was no soap in the bathroom. Room was clean, staff was good, but could be better handling check in. Today I figure out that you guys charged me 2nd time for the room. I payed online, but today realized that your front desk charged me during check in again for no reason. Pool area was very nice, but could be less hot, when outside was 97F. Thank you for the cleanliness and good breakfast in your hotel.
The room was very nice and confort
I wish I could upload pictures of what we walked into. They did give us a different room but the beds were so bad that none of us could walk this morning.
The rooms were not clean the bathroom was dirty
We arrived at 1:30 and was told no check in till 3, come back then! Came back at 3:00 room still not ready! Long story short - finally got in our room at 5:35. In the room we found bugs and overall wasn't clean. couldn't leave cuz they wouldn't refund our money cuz we booked on Orbitz!!!!!! stay away from this place unless you get trapped into it cuz there is not a lot of options!!!! Orbitz needs to take action or remove from their website
Nice clean room. Nothing extra but a good value
Good location and clean room.
Bed was broken sunk in center. Pool is over chlorinated
We arrived after 3 and our room still was not ready. Rooms are nice and spacious. I found a dirty coffee cup on the shelf above the couch and a used shampoo bottle in the bath. Large pool was a little cloudy, kids pool was great. There were wet socks, hair and a bandage in the pool area. The floor was slick. My kids were not running but kept falling. Breakfast was good with a big variety.
Clean, nice lobby & pool area, very good breakfast offerings. The bathroom needs towel bars.
Very friendly service
The pool area was super nice and the kids loved it. Free breakfast was as expected. Not a ton of options but still enough. Unfortunately, the beds were super uncomfortable and walls very thin. You could hear anytime someone walked by in the hall or was in a nearby room. None of us got very much sleep at all.
It was good. I’ll stay here again soon.
The staff were all very friendly and clearly explained all the amenities and housekeeping procedures with Covid precautions. The bed we had was okay but did have like a tilt to it overall and it looked like the vinyl headboard had not been wiped down at all
The fridge made a loud high-pitched noise every time it cycled on and I woke up every time it cycled on.
This hotel was pretty average. The children's play area in the pool was old, but convenient. My biggest issue was cleanliness. My younger children slept on the sofa sleeper, which was stained, and we found a bobby pin in the bed slong with some crumbs and a urine stain. We also found a pair of men's shorts in the room that didn't belong to us. When we told the front desk, we were comped $10 for this inconvenience. I think that you should at least get a free night if you find a previous guest's clothing in your room, especially during a pandemic.
We did like the property, but bed was super uncomfortable, noise from hwy was not favorite thing, fan in the bathroom didn't work, it was not enough hooks to hang the towels, it was no soap in the bathroom. Room was clean, staff was good, but could be better handling check in. Today I figure out that you guys charged me 2nd time for the room. I payed online, but today realized that your front desk charged me during check in again for no reason. Pool area was very nice, but could be less hot, when outside was 97F. Thank you for the cleanliness and good breakfast in your hotel.
The room was very nice and confort
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Green Bay East, WI - GRWI. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you on future visits.Sincerely, Enrique HillGeneral Manager
I wish I could upload pictures of what we walked into. They did give us a different room but the beds were so bad that none of us could walk this morning.
Hi Wendy, We do apologize that your experience with Country Inn and Suites Green Bay East was not up to your expectations. We are taking all measures to correct these issues, although it should have been completed prior to your arrival.
The rooms were not clean the bathroom was dirty
On behalf of our entire staff at Country Inn & Suites by Radisson, Green Bay East, WI - GRWI we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Enrique HillGeneral Manager
We arrived at 1:30 and was told no check in till 3, come back then! Came back at 3:00 room still not ready! Long story short - finally got in our room at 5:35. In the room we found bugs and overall wasn't clean. couldn't leave cuz they wouldn't refund our money cuz we booked on Orbitz!!!!!! stay away from this place unless you get trapped into it cuz there is not a lot of options!!!! Orbitz needs to take action or remove from their website
On behalf of our entire staff at Country Inn & Suites by Radisson, Green Bay East, WI - GRWI we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Enrique HillGeneral Manager
Nice clean room. Nothing extra but a good value
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Green Bay East, WI - GRWI. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Sincerely, Enrique HillGeneral Manager
Good location and clean room.
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Green Bay East, WI - GRWI. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Sincerely, Enrique HillGeneral Manager
Bed was broken sunk in center. Pool is over chlorinated
On behalf of our entire staff at Country Inn & Suites by Radisson, Green Bay East, WI - GRWI we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Enrique General Manager
Hi Alesia,Thank you for taking the time to express your concerns with your stay with Country Inn and Suites Green Bay East, as toward the billing matter, it has been rectify with Expedia. We're pleased to read that you noticed the cleanliness of our hotel and the great breakfast options we provided. We do hope you come back to see us again, soon. Thank You, Enrique H. GM