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Recent guest reviews

The property is nice but not worth the money

Very nice and great location. Only a 5 to 10 minute drive to the south rim entrance of the Grand Canyon.

Staff was fine. Amenities and cleanliness not so much.

Nice hotel right at the entrance to the Grand Canyon, the service was limited due to Covid-19, but all-in-all a very nice stay...

Beautiful property right outside the Grand Canyon Highly recommend

Very nice hotel, taking proper precautions. They have signs every where to wear a mask, but saw lots of guest not, and no staff inforcing it.

I could not get meals or drinks as everything was closed until 4 pm

Best place to stay if you want a more luxurious hotel right outside the entrance to the Grand Canyon and you can walk everywhere for dinner, shopping. It’s a tiny little town, but this hotel makes it a nice getaway.

Great decor. The pool had a lot of chlorine but I understand it is the COVID time and everything is done for customer's safety. I have one personal issue - no coffeemaker in our room, however the hotel offers complimentary coffee in their restaurant from 7 AM

Great location. Really nice lobby and restaurant in the hotel. Wifi was surprisingly really great. Unexpected given the remote location of this hotel.

Loved the location it was very convenient for the National Park. They did not have a good breakfast option during our stay and the boxes were expensive and not included in the stay.

Unfortunately my ratings came from the lack of basic hospitality. First, the front desk was rude. We arrived at 3pm and they would not allow us to check in one hour early. I'm sure our room was available because when we walked in it smelled stale like no one had been in it for a while/days. It was not a fresh, clean smell like we were waiting for them to clean it and turn it over. Next, there was 1/2 of a toilet paper roll, they were not putting out back ups because of the current pandemic. We asked for another roll and never received it. Good thing we had a box of Kleenex from the car! :/ Next, ZERO water pressure for a decent shower and I mean nothing! It was terrible. Don't get room 223! So, when we asked to leave a day early, we were told there was a $75 early departure fee. Talk about maddening. We wasted a couple hours of our vacation, called the front desk back and Robert agreed to waive the $75 fee. We were outta there!!! Its too bad the simple things of staying away from home could have been there for this hotel, but the staff culture of the hotel were too stubborn to accomadate their guests, THE BASICS! The Best Western down the road looked nice!

State Highway 64 - Tusayan Grand Canyon AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

The Grand Hotel at the Grand Canyon places you within a 10-minute stroll of National Geographic Grand Canyon Visitor Center and Grand Canyon Chamber of Commerce. This 121-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Start each morning with full breakfast, available for a fee from 6:00 AM to 10:00 AM.


Rooms

All 121 air-conditioned rooms feature MP3 docks, microwaves, and refrigerators. Guests can expect free WiFi and 50-inch LED TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are also standard.


Property features

Guests staying at The Grand Hotel at the Grand Canyon enjoy an indoor pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 2 Queen Beds, Balcony

2 Queen Beds | Sleeps 4

Guest reviews for The Grand Hotel at the Grand Canyon

Everyone (64) Couples (5) Family (23)
4
Family with small children

The property is nice but not worth the money

By on Apr 6, 2021

Review comment responded on Apr 8, 2021

Thank you so much for being out guest!

4
Everyone

By on Mar 21, 2021

Review comment responded on Apr 8, 2021

Thank you so much for being out guest!

5
Everyone

By on Feb 23, 2021

Review comment responded on Mar 5, 2021

Thanks you so much for staying with us!

5
Family with small children

Very nice and great location. Only a 5 to 10 minute drive to the south rim entrance of the Grand Canyon.

By on Feb 21, 2021

Review comment responded on Feb 22, 2021

Thank you for your feedback, we are glad to hear we were able to make your stay comfortable!

1
Family

Staff was fine. Amenities and cleanliness not so much.

By on Feb 4, 2021

Review comment responded on Feb 5, 2021

Thank you for being our guest and apologize for any inconvenience.

4
Family

Nice hotel right at the entrance to the Grand Canyon, the service was limited due to Covid-19, but all-in-all a very nice stay...

By on Jan 8, 2021

Review comment responded on Jan 9, 2021

Thank you for feedback, we are glad to hear we were able to make your stay comfortable!

5
Family

Beautiful property right outside the Grand Canyon Highly recommend

By on Jan 8, 2021

Review comment responded on Jan 9, 2021

Thank you for choosing The Grand Hotel!

5
Family with small children

Very nice hotel, taking proper precautions. They have signs every where to wear a mask, but saw lots of guest not, and no staff inforcing it.

By on Dec 29, 2020

Review comment responded on Dec 31, 2020

We appreciate your feedback have a happy new year!

5
Everyone

By on Dec 24, 2020

Review comment responded on Dec 31, 2020

Thank you!

5
Everyone

By on Nov 28, 2020

Review comment responded on Dec 31, 2020

Thank you!

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