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Recent guest reviews

It's a nice hotel. I didn't feel welcome or valued as a guest. The staff aren't friendly with the exception of the Gift Shop, they were helpful and nice. The restaurants aren't open much and the selection is very limited. The bar isn't a nice place to hang out. There's really nothing going on. There's a movie theatre and bowling but there could be more to that.

We saw the Caifanes concert which was excellent, the whole resort is great, the restaurants, the room, and the staff was cool too!

The pool area was dead on a Thursday with over 50 empty umbrellas. We were meeting another couple so being that it was 112 we wanted shade for everyone. I understand in a packed house you might not want to put another umbrella over with a group but after politely asking the pool guy and trying to reason with him the manager came over to tell us the exact same completely moronic story that they can’t let us have two umbrellas to cover 4 chairs when there was no one around. They told us our friends should sit somewhere else and that was that. The waitress was nice enough but it was a terrible start to our stay. The room was hot. Some kind of “eco friendly” nonsense and you couldn’t put it past 76 degrees even if you wanted to so sleeping was hot and miserable. The cafe staff were rude and unfriendly and around 9pm a smell in the casino made us think there was a sewer problem and it was nauseating and completely unbearable. I asked staff only for them to tell me I don’t smell anything. I started to think we were being pranked. It was the most foul smell ever. I finally asked a nice manager who told me it’s the cows next door being moved & that’s the smell they have nightly. At least he was honest but unsure why the others acted like that was any kind of normal? They double charged our friends who paid for their food & drinks at the bar & also charged to their room so I’m sure that’s another scam they pull regularly on patrons. We made the best of it but worth to wise STEER CLEAR

I was pleasantly surprised by how nice the room was. We really enjoyed the pool area and breakfast at Agave’s

Very clean, nice spacious room for 2 or 3 people. Modern and updated decor makes this an outstanding value. Staff was very friendly and the entertainment options were endless. You don’t have to gamble to enjoy staying here.

Pool area was nice. Food was not good for the top price charged. Expected better quality.

I've stayed many places and never was I NOT able to have a late check out.. They said no, then they said can give you 15 minutes... Thats ridcoulous

Loved staying here. However, I wish we had a reservation in the steak restaurant. Was unable to get in. The other restaurant was not good and I do not recommend it.

There was only one room available (#666), and we traveled in pilgrimage to St. Anthony Greek Orthodox Monastery. Can you imagine our "surprise" wen we got room $666? I don't know if it really was no any room... Anyway it was too late to find another hotel so we decided to stay. The hotel is awesome, the room is spacy and fresh. Only onw complain, as you can see: room number.

Room was very clean, spacious and nice, comfortable bed, feelings of a luxury hotel. One item in bathroom was not clean though and obviously not cleaned from previous guest. Seemed strange considering condition of rest of property!

Lovely hotel, and the pool is just wonderful, even in our chillier months. Rooms were clean and beds were super comfy.

Swim up bar and the pool was nice. Convenience of restaurants inside hotel/ casino.

This is a great casino resort and hotel. There were several food options although it would be nice if there were more. It was hard to get a seat at the blackjack tables. Nice pool with swim up bar. Clean rooms etc. would visit again

Nice

The set-up for mask and temperature check needs work - it's after you enter the building - I was asked to go through it 3 times simply because I walked by it without ever exiting the building - I finally said no - Our tires were tampered with in the parking lot - we had to get the car to a tire store - the late check-out that was offered was 11:30 - we just discovered the problem at 9:30 - I asked for 1 p.m. at least - the front desk transferred me to the hotel manager - I sat on hold - twice - before being hung up on - twice - I told the front desk when I checked out at 11:30 that I would have at least appreciated the courtesy of a return phone call and was told several people had already spoken to me - I talked to two people - on the phone - one who snickered the whole time and disconnected me. On top of this my husband is handicapped and was yelled at for where he parked the car for check-in - Apparently the area close to the doors is for "Diamond" members - this was not clearly marked - I don't begrudge the Diamond members their privileges - but special lines should be clearly marked - stood in line at a restaurant only to be told I was in the wrong line because I wasn't a member - the only sign I saw said "Line Starts Here." And of course I had to walk to the other side of the restaurant and wait in that line. I'm a calm person - I never got angry with anyone until I got to the front desk for check-out - the clerk pointed to the manager - Ha Ha ha a man in PJ's - :)

Generally very pleasant, especially considering the Covid-19 era challenges

The staff give excellent service. The rooms are comfortable and quiet.

N Maricopa Rd Maricopa AZ

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Casino
  • Outdoor pool

Harrah's Ak-Chin Casino Resort places you 9.1 mi (14.6 km) from Ak-Chin Southern Dunes Golf Club. This 3.5-star resort has 529 guestrooms and offers conveniences like 4 restaurants, a casino, and an outdoor pool.


Dining

Enjoy dining at Chop, Block and Brew, one of 4 onsite restaurants. You can sip a beverage at the coffee shop/cafe.


Rooms

42-inch plasma TVs come with digital channels and pay movies. Sitting areas, refrigerators, and coffee makers are other standard amenities. Housekeeping is available on request.


Property features

At Harrah's Ak-Chin Casino Resort, guests enjoy a casino, an outdoor pool, and a gym. RV, bus, and truck parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include free WiFi in public areas, a spa tub, and a 24-hour business center.

Room options

Deluxe Room, 2 Queen Beds, Non-Smoking (Ak-Chin High Rise)

2 Queen Beds | Sleeps 4

Classic Room, 1 King Bed, Non-Smoking (Cactus Tower)

1 King Bed | Sleeps 2

Deluxe Room, 1 Kind Bed, Non-Smoking (Ak-Chin High Rise)

1 King Bed | Sleeps 2

Classic Room, 2 Queen Beds, Non-Smoking (Cactus Tower)

2 Queen Beds | Sleeps 4

Guest reviews for Harrah's Ak-Chin Casino Resort

Everyone (17) Couples (7) Family (15)
4
Everyone

It's a nice hotel. I didn't feel welcome or valued as a guest. The staff aren't friendly with the exception of the Gift Shop, they were helpful and nice. The restaurants aren't open much and the selection is very limited. The bar isn't a nice place to hang out. There's really nothing going on. There's a movie theatre and bowling but there could be more to that.

By on Nov 23, 2022

5
Family

We saw the Caifanes concert which was excellent, the whole resort is great, the restaurants, the room, and the staff was cool too!

By on Sep 12, 2022

1
Partner Couples Friends

The pool area was dead on a Thursday with over 50 empty umbrellas. We were meeting another couple so being that it was 112 we wanted shade for everyone. I understand in a packed house you might not want to put another umbrella over with a group but after politely asking the pool guy and trying to reason with him the manager came over to tell us the exact same completely moronic story that they can’t let us have two umbrellas to cover 4 chairs when there was no one around. They told us our friends should sit somewhere else and that was that. The waitress was nice enough but it was a terrible start to our stay. The room was hot. Some kind of “eco friendly” nonsense and you couldn’t put it past 76 degrees even if you wanted to so sleeping was hot and miserable. The cafe staff were rude and unfriendly and around 9pm a smell in the casino made us think there was a sewer problem and it was nauseating and completely unbearable. I asked staff only for them to tell me I don’t smell anything. I started to think we were being pranked. It was the most foul smell ever. I finally asked a nice manager who told me it’s the cows next door being moved & that’s the smell they have nightly. At least he was honest but unsure why the others acted like that was any kind of normal? They double charged our friends who paid for their food & drinks at the bar & also charged to their room so I’m sure that’s another scam they pull regularly on patrons. We made the best of it but worth to wise STEER CLEAR

By on Jul 9, 2022

5
Family

I was pleasantly surprised by how nice the room was. We really enjoyed the pool area and breakfast at Agave’s

By on Jul 8, 2022

5
Family

Very clean, nice spacious room for 2 or 3 people. Modern and updated decor makes this an outstanding value. Staff was very friendly and the entertainment options were endless. You don’t have to gamble to enjoy staying here.

By on May 14, 2022

3
Everyone

Pool area was nice. Food was not good for the top price charged. Expected better quality.

By on Apr 30, 2022

3
Family

I've stayed many places and never was I NOT able to have a late check out.. They said no, then they said can give you 15 minutes... Thats ridcoulous

By on Apr 23, 2022

5
Partner Couples

Loved staying here. However, I wish we had a reservation in the steak restaurant. Was unable to get in. The other restaurant was not good and I do not recommend it.

By on Feb 28, 2022

2
Family

There was only one room available (#666), and we traveled in pilgrimage to St. Anthony Greek Orthodox Monastery. Can you imagine our "surprise" wen we got room $666? I don't know if it really was no any room... Anyway it was too late to find another hotel so we decided to stay. The hotel is awesome, the room is spacy and fresh. Only onw complain, as you can see: room number.

By on Feb 23, 2022

4
Family

Room was very clean, spacious and nice, comfortable bed, feelings of a luxury hotel. One item in bathroom was not clean though and obviously not cleaned from previous guest. Seemed strange considering condition of rest of property!

By on Feb 10, 2022

Harrah's Ak-Chin Casino Resort

15406 N Maricopa Rd, Maricopa, AZ 85239
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