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Recent guest reviews

Lovely hotel, and the pool is just wonderful, even in our chillier months. Rooms were clean and beds were super comfy.

Swim up bar and the pool was nice. Convenience of restaurants inside hotel/ casino.

This is a great casino resort and hotel. There were several food options although it would be nice if there were more. It was hard to get a seat at the blackjack tables. Nice pool with swim up bar. Clean rooms etc. would visit again

Nice

The set-up for mask and temperature check needs work - it's after you enter the building - I was asked to go through it 3 times simply because I walked by it without ever exiting the building - I finally said no - Our tires were tampered with in the parking lot - we had to get the car to a tire store - the late check-out that was offered was 11:30 - we just discovered the problem at 9:30 - I asked for 1 p.m. at least - the front desk transferred me to the hotel manager - I sat on hold - twice - before being hung up on - twice - I told the front desk when I checked out at 11:30 that I would have at least appreciated the courtesy of a return phone call and was told several people had already spoken to me - I talked to two people - on the phone - one who snickered the whole time and disconnected me. On top of this my husband is handicapped and was yelled at for where he parked the car for check-in - Apparently the area close to the doors is for "Diamond" members - this was not clearly marked - I don't begrudge the Diamond members their privileges - but special lines should be clearly marked - stood in line at a restaurant only to be told I was in the wrong line because I wasn't a member - the only sign I saw said "Line Starts Here." And of course I had to walk to the other side of the restaurant and wait in that line. I'm a calm person - I never got angry with anyone until I got to the front desk for check-out - the clerk pointed to the manager - Ha Ha ha a man in PJ's - :)

Generally very pleasant, especially considering the Covid-19 era challenges

The staff give excellent service. The rooms are comfortable and quiet.

The rooms are clean quiet and comfortable. The walk in showers are great.

Nice clean comfortable quiet rooms

Outdoor pool area was nice. Our room in the Cactus tower needed some TLC.

I liked the pool that was about it .

Very helpful and courteous staff. Casino in some areas to smokey.

OK. Internet is really slow. Some of the rooms face over the main thoroughfare of Maricopa. Can be loud. And then some loud guests slamming doors running down hall ways.

That no cleaning or making of the beds each night. No fresh bedding, or towels each day

The room was fairly large and was clean. It would have been nice to have a microwave and a supply of drinking water in the room. The AC/heater is very loud so we had to just leave it off whenever we were in the room. They do not clean the room everyday but cleaning staff would give more of items like coffee and shampoo on request all part of COVID supposedly. Slot machines are very unfriendly☺

N Maricopa Rd Maricopa AZ

Hotel highlights

  • Walking distance to Harrah's Ak-Chin Casino
  • Free WiFi in public areas
  • Free valet parking
  • Onsite dining

Harrah's Ak-Chin Casino Resort places you 9.1 mi (14.6 km) from Ak-Chin Southern Dunes Golf Club. This 3.5-star resort has 529 guestrooms and offers conveniences like 4 restaurants, a casino, and an outdoor pool.


Dining

Enjoy dining at Chop, Block and Brew, one of 4 onsite restaurants. You can sip a beverage at the coffee shop/café.


Rooms

The 529 accommodations feature sitting areas. Guests can expect 42-inch plasma TVs with digital channels and pay movies. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available on request.


Property features

At Harrah's Ak-Chin Casino Resort, guests enjoy a casino, an outdoor pool, and a 24-hour gym. Free valet parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include free WiFi in public areas, a spa tub, and a 24-hour business center.

Room options

Deluxe Room, 2 Queen Beds, Non-Smoking (Ak-Chin High Rise)

2 Queen Beds | Sleeps 4

Classic Room, 1 King Bed, Non-Smoking (Cactus Tower)

1 King Bed | Sleeps 2

Deluxe Room, 1 Kind Bed, Non-Smoking (Ak-Chin High Rise)

1 King Bed | Sleeps 2

Classic Room, 2 Queen Beds, Non-Smoking (Cactus Tower)

2 Queen Beds | Sleeps 4

Guest reviews for Harrah's Ak-Chin Casino Resort

Everyone (25) Couples (8) Family (15)
5
Family with small children

Lovely hotel, and the pool is just wonderful, even in our chillier months. Rooms were clean and beds were super comfy.

By , from Tucson on Nov 16, 2021

2
Family

Swim up bar and the pool was nice. Convenience of restaurants inside hotel/ casino.

By on Oct 29, 2021

Review comment responded on Oct 29, 2021

Good Afternoon and thank you for taking the time to provide feedback. We are glad you enjoyed the pool and swim up bar, but would love to hear more as to why the rest of your experience did not meet your expectation? We strive ourselves on delivering top-notch service and are always looking for opportunities to up our game. Thank you for any other feedback you are able to provide!

5
Friends

This is a great casino resort and hotel. There were several food options although it would be nice if there were more. It was hard to get a seat at the blackjack tables. Nice pool with swim up bar. Clean rooms etc. would visit again

By on Oct 26, 2021

Review comment responded on Oct 28, 2021

Thanks for taking the time to send us Kudos! We appreciate you choosing Harrah's Ak-Chin! In regards to the restaurant options, we promise we are working on opening another restaurant or two! It has been in the works for some time now! Hopefully by the time you come next, we will have a few other options available! Thanks again for your review and for choosing to stay at Harrah's!

4
Business Business

Nice

By , from TUCSON on Oct 23, 2021

1
Family

The set-up for mask and temperature check needs work - it's after you enter the building - I was asked to go through it 3 times simply because I walked by it without ever exiting the building - I finally said no - Our tires were tampered with in the parking lot - we had to get the car to a tire store - the late check-out that was offered was 11:30 - we just discovered the problem at 9:30 - I asked for 1 p.m. at least - the front desk transferred me to the hotel manager - I sat on hold - twice - before being hung up on - twice - I told the front desk when I checked out at 11:30 that I would have at least appreciated the courtesy of a return phone call and was told several people had already spoken to me - I talked to two people - on the phone - one who snickered the whole time and disconnected me. On top of this my husband is handicapped and was yelled at for where he parked the car for check-in - Apparently the area close to the doors is for "Diamond" members - this was not clearly marked - I don't begrudge the Diamond members their privileges - but special lines should be clearly marked - stood in line at a restaurant only to be told I was in the wrong line because I wasn't a member - the only sign I saw said "Line Starts Here." And of course I had to walk to the other side of the restaurant and wait in that line. I'm a calm person - I never got angry with anyone until I got to the front desk for check-out - the clerk pointed to the manager - Ha Ha ha a man in PJ's - :)

By on Aug 3, 2021

4
Business Business

Generally very pleasant, especially considering the Covid-19 era challenges

By on May 24, 2021

5
Everyone

By on May 14, 2021

5
Business Business

The staff give excellent service. The rooms are comfortable and quiet.

By on May 12, 2021

5
Business Business

The rooms are clean quiet and comfortable. The walk in showers are great.

By on May 8, 2021

5
Business Business

Nice clean comfortable quiet rooms

By on Apr 16, 2021

Harrah's Ak-Chin Casino Resort

15406 N Maricopa Rd, Maricopa, AZ 85239
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