Lovely property and wonderful staff
The hotel has a great location. Bar staff is nice. However, it is understaffed. There is no bellboy. There is no food after 10 pm. There is no enough air in the rooms. HVAC systems need to be renewed. Rooms need renovation.
I wont go back. Customer service was not their strength. The facility was dated and everything was over priced. The shower had mold and mildew which was still there after i complained and it was supposedly “cleaned”.
Had a great time in Sedona
Great stay!!
Beautiful area
Great location!
The hotel was beautiful, staff was delightful, room was clean and everything was overall wonderful.
The hotel was great, but Hilton's standards must be revised to provide more frequent cleaning service.
The customer service was horrible. From checking in to pool service, couple of the staff were very disrespectful.
Rooms were clean and comfortable. Loved that there was a fridge in the room, which you don't see too much anymore. Pool was clean and very nice to hang out at. Also, I was surprised by how big the gym was. Definitely a lot of options for working out. Would definitely stay here again.
I tried reaching Casey Kinsey, General Manager, for the past few weeks with no response. There were resort fees even though the lounges by pool -hot tub were ripped lots and dog Pooh that was old and broken path with other deterioration of the property room balcony, ceiling, floor etc.
Hilton Sedona Resort was one of the most amazing and beautiful hotels. The views are INSANE and the staff was so sweet. They have everything you can think of and every staff was so nice and helped if you needed anything. I would definitely recommend staying at this hotel. Everything is also near this hotel. I rate it 10/10.
Beautiful view looking at Sedona's rock monuments. Nice to be outside on the patio during COVID distancing.
Located within a mile (2 km) of Sedona Golf Resort, Hilton Sedona Resort at Bell Rock is within 3 miles (5 km) of Bell Rock. This 221-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.
Guests can expect to find free WiFi and 27-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Other amenities include MP3 docks, refrigerators, and microwaves.
Guests of Hilton Sedona Resort at Bell Rock have access to a full-service spa, 2 outdoor pools, and a gym. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include 2 spa tubs, a sauna, and outdoor tennis courts.
Lovely property and wonderful staff
The hotel has a great location. Bar staff is nice. However, it is understaffed. There is no bellboy. There is no food after 10 pm. There is no enough air in the rooms. HVAC systems need to be renewed. Rooms need renovation.
Thank you for the feedback.
I wont go back. Customer service was not their strength. The facility was dated and everything was over priced. The shower had mold and mildew which was still there after i complained and it was supposedly “cleaned”.
Thank you for taking the opportunity to rate and comment on your stay with us. We appreciate your feedback.
Had a great time in Sedona
Thank you!
Great stay!!
Thank you so much we are glad you enjoyed your stay with us and we hope you will return in the not so distant future
Beautiful area
Thank you for taking the opportunity to rate and comment on your stay with us, we appreciate your feedback!
Great location!
Thank you for the feedback!
Thank you for the high praise.