We have a wonderful time. The suite was very clean and comfortable.
Rude and weird front desk agent. Issues with reservation. No hot tub at the pool. Dirty towels in room. No place to sit in the room aside from beds. Expensive room for all of the help the hotel needs. Poorly managed, plenty of better places to stay at this price point.
Cleanliness, excellent customers service and excellent food.
Nice, amenities were good. Did not appreciate price hikes during conference without honoring conference rates. Otherwise clean and pleasant staff. Internet was ok.
old carpet musty smell stain on furniture liked new entry key food not great
Great place with lots of food and amenities. Great views. Inside Bar staff isn’t very friendly but the pros outweighed that. The outside pool restaurant staff was great! Waitress brings drinks next to pool. Kiddie pool area. Was very happy. Spacious room
Fun family times, place was nice and clean and a wonderful place to relax
This hotel has the potential to be a great hotel. We truly liked the setting against the red rock and how the hotel is very family friendly. That being said, there are some staff that need a bit more training in the hospitality department. Our room was great, a bit small for a one bedroom suite but nice. The bathroom was a bit dirty. Hair on the floor and grime around the corners. The doors were also a bit dingy and could have used a thorough cleaning. The nightstands were dusty also. There is a wooden beam out front of the hotel and it's not very attractive or noticeable when you drive up...but it is quite an eye-sore and takes away so much of the red rock view. We had a suite facing the front of the hotel and pretty good view of the red rocks...but this structure was in the way. Overall, a nice hotel but could definitely stand for improvement.
We had a great stay. Personnel was extremely friendly. We had an issue with our room AC unit not working properly. The reception upgraded our room to a suite. Great customer service overall!!
Hotel was nice, but facilities within hotel too expensive. I payed 150$$ for breakfast for 4. Hotel far from convenient stores and restaurants.
Overall it was a nice stay. Stayed with kids ages 13-22 in a connected 2 bedroom. AC wasn't too good the first night and we got a couple of fans. Staff was very accommodating and the AC was much better the rest of the week. Stayed a week so we did one load of laundry which was on our floor (2nd). Didn't use it but spa looked very nice. My boys used the gym twice and liked it. The area outside the restaurant is very nice to hang out. Played ping pong and they also have s'mores. We didn't really eat in the hotel. Went to Miley's down the hill four time for breakfast. :-). Much of time we were in Sedona (15 minutes away) or hiking around the area. Staff was very nice and parking was easy. Enjoy!
The hotel was beautiful, especially the patio with fire pit. Staff was just ok. We received differing info from different front desk workers. Drinks at the bar were VERY expensive and the bartender never checked on us or offered another drink.
Restaurant and 1 pool were closed, which was to disclosed prior to booking
Sedona Golf Resort is within a mile (2 km) of Hilton Sedona Resort at Bell Rock, and other popular attractions like Bell Rock are within a few miles (5 km). This 221-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.
The 221 rooms have an array of amenities, including MP3 docks, sofa beds, and microwaves. Guests can expect WiFi, free wired Internet, and 27-inch LCD TVs with cable channels and pay movies. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Refrigerators, coffee makers, and free weekday newspapers are also available.
Guests of Hilton Sedona Resort at Bell Rock have access to a full-service spa, 2 outdoor pools, and a health club. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include 2 spa tubs, a sauna, and outdoor tennis courts.
We have a wonderful time. The suite was very clean and comfortable.
Thank-you for the score of 5 , we are very happy you enjoyed your stay with us.
Rude and weird front desk agent. Issues with reservation. No hot tub at the pool. Dirty towels in room. No place to sit in the room aside from beds. Expensive room for all of the help the hotel needs. Poorly managed, plenty of better places to stay at this price point.
Cleanliness, excellent customers service and excellent food.
Nice, amenities were good. Did not appreciate price hikes during conference without honoring conference rates. Otherwise clean and pleasant staff. Internet was ok.
old carpet musty smell stain on furniture liked new entry key food not great
Great place with lots of food and amenities. Great views. Inside Bar staff isn’t very friendly but the pros outweighed that. The outside pool restaurant staff was great! Waitress brings drinks next to pool. Kiddie pool area. Was very happy. Spacious room
Thank you for rating us a 5 out of 5! We greatly appreciate your business during these difficult times and hope that we exceeded your expectations during your stay!