4/10 Poor
Karmen
Traveled with partner
Oct 2, 2025
Upon arrival we were notified the credit card on file would not work and we had to pay an additional $100 plus the room fees to use our debit card, we had not expected to pay out of pocket when on a medical trip for my pregnancy. After checkin we went for dinner outside of the hotel as checkin made us not want to give the hotel anymore money. Credit card worked just fine while out for dinner, we went back to the front desk and requested them to refund the room & $100 fee and to place the charge on credit card as it should have been, the front desk lady was rude and told us to have a goodnight and refused to assist more. Over our stay the hotel was very noisy, beds uncomfortable, tub doesn’t drain well when showering, small pillows, paid $600 for 2 nights an the VIP perks included 2 bottles of water and a couple pods of coffee, even basic hotels offer this.. the parking fees of $30 a night are outrageous when you already pay outrageous prices for what I would call a 2 start hotel.. super 8 provides better service Wich is sad Concidering this hotel claims they’re a VIP stay. Would not recommend.
Karmen
Stayed 2 nights in Sep 2025






























