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Recent guest reviews

Safe, quiet, close to members of family who have moved there. Staff were very friendly and accommodating. Daily breakfast was sparse and not altogether free if you want more than the 3 items offered (one type of cereal, watered down coffee, yogurt.

Did not check in... cancelled stay. Currently symptomatic and pending COVID testing

PRO: Staff are friendly. Check in was easy. Place is very nice. CON: $20 to park, continental breakfast downstairs disappeared by 9:20 AM, so I went hungry.

The front desk gentleman Sergio was nice and Pleasant but, was having difficulty with the booking computer which wasn’t his fault . After waiting approx 10-15mins to check in, get to my room which I booked “King Size” only to find it was 2-double beds. That was the only thing that was kind of a negative to me.

Check-in took forever; the person at the front desk scanned my credit cards repeatedly for the incidental deposit. In the morning it turned out that indeed, several deposits had been recorded. I then tried to get all but one cancelled, which took more time and earned me mansplaining about the concept of an incidental deposit. The room was fine except that the sofabed had no blanket and only a thin bedspread. We were glad that the bathroom had three towels for the three of us.

The location is great. The hotel is very clean. The staff is very nice!

The breakfast very good. Clean with healthy options available. We were very happy with it!

The AC unit was entirely too loud, could not sleep because of it.

Room wasClean & super comfortable bed and staff was great

Shopping center with restaurants walking distance.

Room is clean and nice. Heating system next the bed. Louder noise all night. I couldn't sleep well.

Easy access off the freeway. Friendly check-in staff. Clean and beautiful rooms.

Staff was very helpful Breakfast was nice with a large variety. Rooms were clean and quiet. Free wifi as well which was great for working

Hacienda Drive Dublin CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Outdoor pool

Located within a 5-minute walk of Hacienda Crossings Shopping Center, Hyatt Place Dublin/Pleasanton is within a 15-minute stroll of Hacienda Business Park. This 3-star hotel has 127 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi. Located centrally in Dublin, it's connected to a shopping center and also close to Stanford Health Care - Valleycare Medical Foundation and Tommy T's Comedy House.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

The 127 accommodations feature sitting areas. Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Sofa beds, refrigerators, and coffee makers are also standard.


Property features

At Hyatt Place Dublin/Pleasanton, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 20.00 per stay, and there's also a free area shuttle. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 6

Room, 2 Double Beds (High Floor)

2 Double Beds | Sleeps 6

Guest reviews for Hyatt Place Dublin/Pleasanton

Everyone (17) Business (3) Couples (1) Family (6)
4
Everyone

Safe, quiet, close to members of family who have moved there. Staff were very friendly and accommodating. Daily breakfast was sparse and not altogether free if you want more than the 3 items offered (one type of cereal, watered down coffee, yogurt.

By on Jun 8, 2021

5
Everyone

By on Nov 30, 2020

Review comment responded on Dec 6, 2020

Thank you for staying at Hyatt Place Dublin/Pleasanton. I appreciate you taking time to complete this guest survey, WOW! You gave us the highest possible score in all areas. We aim to please, and it is such a pleasure to receive such favorable feedback. Thank you again for giving us such a fantastic review. Happy Holidays!

3
Everyone

Did not check in... cancelled stay. Currently symptomatic and pending COVID testing

By on Jul 7, 2020

3
Everyone

PRO: Staff are friendly. Check in was easy. Place is very nice. CON: $20 to park, continental breakfast downstairs disappeared by 9:20 AM, so I went hungry.

By , from San Ramon on Jun 4, 2020

4
Everyone

The front desk gentleman Sergio was nice and Pleasant but, was having difficulty with the booking computer which wasn’t his fault . After waiting approx 10-15mins to check in, get to my room which I booked “King Size” only to find it was 2-double beds. That was the only thing that was kind of a negative to me.

By on Mar 28, 2020

Review comment responded on Apr 18, 2020

Thank you for staying at Hyatt Place Dublin/Pleasanton. I hope we can improve the check-in process the next time you visit. While bed types are not guaranteed we do our best to accommodate guest requests. Thank you again for staying at Hyatt Place.

2
Family

Check-in took forever; the person at the front desk scanned my credit cards repeatedly for the incidental deposit. In the morning it turned out that indeed, several deposits had been recorded. I then tried to get all but one cancelled, which took more time and earned me mansplaining about the concept of an incidental deposit. The room was fine except that the sofabed had no blanket and only a thin bedspread. We were glad that the bathroom had three towels for the three of us.

By on Jan 20, 2020

5
Everyone

By on Dec 17, 2019

5
Family with small children

The location is great. The hotel is very clean. The staff is very nice!

By on Nov 23, 2019

1
Everyone

By on Sep 30, 2019

3
Everyone

By on Sep 21, 2019

Hyatt Place Dublin/Pleasanton

4950 Hacienda Drive, Dublin, CA 94568
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