Fairfield Inn & Suites by Marriott Spearfish2.5 out of 5.0
Recent guest reviews
We arrived at this hotel at about 7:00 p.m. and went to dinner. We were on day seven of a 10 day road trip and needed to do some laundry. This hotel only has one washer and one dryer. They are located on the ground floor by the pool. For some reason they "close" the laundry area at 10:00 p.m. and your key won't let you in. We asked about the laundry situation when we got back from dinner (it was almost 8:30) and the desk attendant told us we probably wouldn't have time to do much because it closes at 10:00. I'm completely confused as to why it closes at all, as I've never encountered a hotel that has such a policy. Anyway, we went upstairs and I gathered up my laundry. I had to pick and choose what I wanted to wash, and combine whites and darks just so we could have clothes to wear the next day. When I got to the laundry room, of course it was occupied. However, I had been warned that it closed at 10:00 and we really needed to get a load done. I waited until 9:00 and no one came back. It's not my normal practice, but I moved the laundry in the washer to the dryer thinking that the owners of the laundry would come back and just start the dryer and I could use the washer. Just after I had moved it, the owners of the laundry did come back and started the dryer. Then it came time to move the wash to the dryer and the clothes belonging to the other guest weren't dry yet. It's now inching ever closer to 10:00 p.m. when the room disappears like Cinderella's coach and all three of us (myself and the two guests needing the dryer) are sitting in the lobby waiting on the dryer. In the meantime the desk attendant tells me that if I don't get my clothes dry before 10:00, she can just let me in with the master key. That was very nice of her, but why can't the laundry just be open all the time? I could have done my three loads and we wouldn't have had to do more laundry at our next destination. It was just a really unnecessary hassle, making not only myself, but the other two guests feel like we were burdening each other. There were some good things about this hotel. Their pool area was clean, although the pool doesn't have stairs, so individuals with limited mobility would have a hard time using it. The hot tub was very large and nice. The bed was comfortable and the room was quiet. Breakfast was nice and well stocked. The desk attendant was very kind to us throughout the laundry situation. This stay occurred the night of August 19th.
Upon checking into our room, there was some confusion regarding room size as I thought I booked a double queen instead of one queen. I was disappointed that front desk gal had the attitude she did when asking if we could be upgraded, etc. I am a gold rewards member and on that particular night, there were very few cars in the parking lot so I know there was a lot of availability. Also noticed the wall in breakfast area could definitely use repair by one of the tables we were at. Guess I was just expecting a lot more!!!!!
This is a relatively new motel, and there is a lot of road construction occurring nearby. But, the building is very well sound insulated. We could barely hear the road roller across the street. We were on the first floor. Our room was adjacent to the kitchen, and we heard nothing through the walls. There was a large group an early eating breakfast and none of that noise came through. The beds were comfortable, but the mattresses creaked a bit when we turned over. The room was very clean. Overall we were very satisfied with the stay.
I would have to say that this property was a little below the usual Marriott standards that we've come to expect. The wifi was difficult to connect to. The walls were little thin, making it pretty noisy at times. The staff seemed confused at times. I never got a correct bill when I checked out. Don't expect too much & you will not be disappointed.
We made our reservations several months ago and always request a king bed or two queens. We also checked in 5 hours before arrival on their app. Upon arrival we were told the only room available was one queen bed and much to our surprise when we got to our room it was a handicapped. When checking out we complained to the two reps at the front desk. The response was you should have specified a non handicapped room when making reservation on line. I asked how do you do that on line and the response was "I don't know"! There was no offer of any compensation. Would not stay there again.
I stay in Marriott brands for work & all are usually very good / excellent. Not here. Little things make a big difference. Passing through on a western Nat'l Parks road trip, using Marriott points. The woman who checked us (name started with I) didn't seem to like her job. Came into the room for 2 people to find just one regular coffee pod & one decaf. I guess it's a coin toss who gets to caffeinate in the am. I called front desk & the same clerk said, "I have no idea what should be there since I don't work in housekeeping but I may have more if you want to come down to the desk." At the desk she almost threw one packet at me. Then and also checking in, a young male (teen?) sat on his computer next to her smiling sheepishly but never looking up. Also at check in she told us WiFi is automatic when the Marriott home page opens. It wasn't so called downstairs to hear 'Oh yea try typing yellow.com" -- voila. Would have been nice to know at check in. Little things make a big difference. The room was average. Seeing hair in the shower was gross. Only two - but not ours so two too many. We won't stay here again. There are a other brands in town that looked nice.
this was a nice hotel -- clean and comfy. staff was helpful. Even though major construction was ongoing on the street and interstate out front, . Hotel was accessible. We appreciated the card for Luckys --great please to eat.!! thanks
The staff at this Fairfield is their shining glory, very friendly. They were anxious to make our stay pleasant. On the other hand, the sheets were scratchy and it definitely needs updating. Usual hotel breakfast.
Decent stay but expensive for the accommodations. Room was large, but not enough furniture to fill in the space. Kids enjoyed the pool. The breakfast was one of the best I've had at a Marriott location.
Hotel was right off the interstate making it an easy stop. It is a bit run down (dated), but it was clean. The breakfast was good. We used the pool area with the kids and it was clean and the hot tub was nice and warm. I would note that they are doing a lot of construction on the exit that impacts access to the hotel. Just be aware.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located 2.9 mi (4.7 km) from D.C. Booth Historic National Fish Hatchery, Fairfield Inn & Suites by Marriott Spearfish is within a 10-minute drive of Black Hills State University. This 52-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Spearfish Canyon North Entrance is also nearby.
Free continental breakfast is included with your stay.
The 52 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. Guests can expect to find free WiFi and TVs with cable channels. Coffee makers, free local calls, and hair dryers are also available.
Guests staying at Fairfield Inn & Suites by Marriott Spearfish enjoy an indoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 143 reviews