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GrandStay Residential Suites - Rapid City

2.5 out of 5.0

Recent guest reviews

This hotel was great! We had the 2 bedroom suite which was perfect for our family and very reasonably priced. We got carry out from local restaurants & took it back to the hotel, which was so much less stressful. We even made our own mac & cheese for the kids in the kitchen.

The hotel was great and the staff was awesome. Had a great time.

Very good hotel. Usually nobody at front desk but they appear quickly when you ring for them. Stayed three nights. There was food remnants we asked to be vacuumed but they were still there. And the room was not made up at all the second day, just totally passed over. Far from the main town but Rapid City is small so not too bad. Clean and spacious.

I recommend this hotel! it's a really great choice, and people there are very friendly.

Friendly staff, nice pool and hot tub. Only complaint was they seemed to have no full time desk person. Sign on desk by the phone says dial O for service.

Loved GrandStay Residential Suites BUT definitely not the most affordable.

This property hits it out of the park on so many levels, but falls short on small subtle details, & certain staff. The location is great, the value for the room we were in was exceptional, the room layout was amazing. We were able to host several family members for an informal get together in our one bedroom suite very comfortably. The free breakfast was as good as any free breakfast that doesn't offer made to order selections. The variety and quality of food was very good. Where it fell short was the easy stuff. Plants in the hallways (artificial), were caked with dust. At the breakfast tables, the vases that held the articial flowers, were greasy and dirty. When we checked in, there was what I assume a supervisor who was training a new desk clerk. He was quite condescending to the trainee, to the point that both my husband and I were made uncomfortable. We both manage people and are under the impression that you don't make demeaning comments to your staff in the presence of customers. But maybe it's different where we come from... With just a little more attention to detail, this could be a truly amazing place.

Newer facility. Very nice. Great suite with tv in living room and bedroom. One of the nicer rooms I have stayed in.

Hotel was very clean and beds comfortable. Hot tub was luke warm though so couldn't really enjoy it. Kids liked the pool though. There was one elderly male staff member who was cranky and not helpful at all. We asked him a couple of questions and it seemed like we were bothering him and he did what ever he could to get rid of the guests quickly. Otherwise the staff was great.

My favorite hotel I've ever been to. Clean, comfortable, up to date, polite staff even though we arrived at 11 pm in the middle of the night. Flexible and understanding. Layout of the room was like a second home. I could have easily spent a whole week there if I could.

Great hotel, very clean, safe and quiet. Always appreciate staying here.

Yes, the hotel met our expectation. It's very clean. The beds are nice and the pillows are soft. Very nice! I will stay at this hotel again.

The hotel was great. Love the breakfast in morning. Convenient location. Kids loved the pool.

We had a great time and enjoyed the hotel. Met all our needs.

This was one of very few hotels in the area that had separate bedrooms which we try to look for with two young children and earlier bedtimes. The hotel was quiet, and staff very helpful. The breakfasts were mostly good - some days the hot selections were better than others. The overall suite was a little smaller than we expected, and the kitchen was only minimally stocked (silverware, glasses, etc.) No cutting knives or cooking pots/pans. If we didn't leave the AC set to cool a little lower than we like, the room would smell muggy and a little like cooking. It was also a bit dim in the suite - didn't seem like there was much natural light for the layout.

We were tired and the staff was very friendly and inviting. The room was very comfortable, and we were glad we chose this place to stay! The free breakfast was delicious and we left very satisfied!

hotel staff at check in seamed to be bothered by my visit. Room large but dated breakfast good hot good one night stay

Excellent experience! Room was beautiful, very nice decor and with a separate bedroom, living room and kitchenette. Staff was accommodating with our needs.

Super clean, quiet comfy rooms. Breakfast was a nice spread, sausage and biscuits one day, sausage and eggs the next. I'm not a fan of sausage, but hubby and kids loved it.. My only complaint is that when we checked in there was a sign at the front desk that said to dial zero for help. We did several times and no-one answered so we had to wait 15 minutes in the lobby with two tired kids.

Love the fact it's suites and located near the mall

660 Disk Dr Rapid City SD

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a mile (2 km) of Rushmore Mall, GrandStay Residential Suites - Rapid City is within 3 miles (5 km) of The Journey Museum. This aparthotel has 53 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Berlin Wall Exhibit and Pirate's Cove Adventure Golf are also nearby.


Dining

Free breakfast is included with your stay.


Rooms

All 53 air-conditioned apartments feature kitchenettes and space to spread out with dining areas and sitting areas. LED TVs come with DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities.


Property features

At GrandStay Residential Suites - Rapid City, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room, 1 Bedroom

Queen 2 | Sleeps 4

Studio, 1 Queen Bed, Accessible

Queen 1 | Sleeps 4

One Bed Studio Suite

Queen 1 | Sleeps 4

Two Bedroom Suite

Queen 2 | Sleeps 6

Guest reviews for GrandStay Residential Suites - Rapid City

Couples (9) Business (2) Family (18) Friends (3) Other (2)
5

amazing family vacation

Families

This hotel was great! We had the 2 bedroom suite which was perfect for our family and very reasonably priced. We got carry out from local restaurants & took it back to the hotel, which was so much less stressful. We even made our own mac & cheese for the kids in the kitchen.

By on Dec 29, 2015

5

holiday trip

GetawayWithFriends

The hotel was great and the staff was awesome. Had a great time.

By on Nov 29, 2015

4

good place to stay

Singles

Very good hotel. Usually nobody at front desk but they appear quickly when you ring for them. Stayed three nights. There was food remnants we asked to be vacuumed but they were still there. And the room was not made up at all the second day, just totally passed over. Far from the main town but Rapid City is small so not too bad. Clean and spacious.

By on Oct 14, 2015

5

great hotel

GetawayWithFriends

I recommend this hotel! it's a really great choice, and people there are very friendly.

By on Oct 13, 2015

5

beautiful view, great hotel.

Couples

Friendly staff, nice pool and hot tub. Only complaint was they seemed to have no full time desk person. Sign on desk by the phone says dial O for service.

By on Sep 25, 2015

5

exspensive

Families

Loved GrandStay Residential Suites BUT definitely not the most affordable.

By on Jul 29, 2015

5

oh so close to perfection!

Couples

This property hits it out of the park on so many levels, but falls short on small subtle details, & certain staff. The location is great, the value for the room we were in was exceptional, the room layout was amazing. We were able to host several family members for an informal get together in our one bedroom suite very comfortably. The free breakfast was as good as any free breakfast that doesn't offer made to order selections. The variety and quality of food was very good. Where it fell short was the easy stuff. Plants in the hallways (artificial), were caked with dust. At the breakfast tables, the vases that held the articial flowers, were greasy and dirty. When we checked in, there was what I assume a supervisor who was training a new desk clerk. He was quite condescending to the trainee, to the point that both my husband and I were made uncomfortable. We both manage people and are under the impression that you don't make demeaning comments to your staff in the presence of customers. But maybe it's different where we come from... With just a little more attention to detail, this could be a truly amazing place.

By on Jul 21, 2015

5

badlands vacation

Couples

Newer facility. Very nice. Great suite with tv in living room and bedroom. One of the nicer rooms I have stayed in.

By on Jul 18, 2015

4

fantastic trip!!

Families

Hotel was very clean and beds comfortable. Hot tub was luke warm though so couldn't really enjoy it. Kids liked the pool though. There was one elderly male staff member who was cranky and not helpful at all. We asked him a couple of questions and it seemed like we were bothering him and he did what ever he could to get rid of the guests quickly. Otherwise the staff was great.

By on Jul 11, 2015

5

grandstay rapid city

Families

My favorite hotel I've ever been to. Clean, comfortable, up to date, polite staff even though we arrived at 11 pm in the middle of the night. Flexible and understanding. Layout of the room was like a second home. I could have easily spent a whole week there if I could.

By on Jun 23, 2015