Skip to main content
Beginning of main content

Recent guest reviews

FRIENDLY ATMOSPHERE

We thought the staff was great! Brittany was great! Didn’t like that the pool and hot tub were broke and couldn’t use it!

No maid service. You simply leave your dirty towels and garbage outside the door. The only thing negative about the property is a lack of employees. One night one person was in charge of running the entire property including doing laundry!!

The property is a little dated but clean, no problems with the room we were given. The issue is it is not the room booked. I had a two bedroom reserved and we were put into a room with two beds. The on duty manager had to do a little looking to find the issue. AC out in one room, however we should have been notified ahead of the date the room wasn't going to be avalable.

Great room and service

It was clean and easy

The check in process was a little rough other than that it was a very nice room and stay

We have stayed here a couple of times and found the staff very kind and courteous. The room we had was a little dated and the amenities not quite what we have become used to.

Generally a nice place; we appreciated how clean it appeared, and the kitchen utility, but it had a clogged bathtub (before we checked in) that went unresolved for our entire stay. In addition, the heater motor had a damaged bearing so it made an extremely loud metal on metal racket every time it ran, which kept me awake most nights. Definitely not a relaxing experience. Would not recommend.

Good price and room set up, but the property could use some updating, it didn’t feel very clean when you looked at the details. Breakfast was severely disappointing even by Covid standards.

great place - perfect for a central spot between black hills and badlands

Excellent value. A terrific home away from home. Convenient location.

Stayed here for 2 evenings. Hotel is in a good location, near stores and places to eat. Check in was smooth, and suite was clean. It was less than an hour from the Badlands, which is was great. The Suite had 2 separate bedrooms, living room, small kitchen and one bathroom. I am sure that when this hotel was built it truly was grand, but it is now a bit worn. We opened the curtain in the one bedroom and there plywood there instead of a window. (I had read in reviews back in June that the windows were damaged by a storm and assumed that 2 months later broken windows would be replaced and it wouldn't affect our stay.) Although there were 3 of us in the Suite, there was only 1 kitchen chair and a mismatched office chair. My son had to sit on a hassock to eat. In the end, although this was not a "Grand Stay" it was an OK stay, and it offered free cancellation, which was a big benefit in light of these uncertain COVID19 times.

Staff is always friendly to guests. Full breakfast to chose from Parking can be a little tight at times Showers are built for those that are 5’ but still a great place to stay!!

Disk Dr Rapid City SD

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located 0.9 mi (1.4 km) from Rushmore Mall, GrandStay Residential Suites - Rapid City is within a 10-minute drive of other popular attractions like Dinosaur Park. This 53-room aparthotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

Each apartment is air-conditioned and features a kitchenette and space to spread out with a dining area and a sitting area. Guests can enjoy an LED TV and stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and an ironing board. Weekly housekeeping is available.


Property features

Guests staying at GrandStay Residential Suites - Rapid City enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 Bedroom, Non Smoking (Whirlpool)

1 Queen Bed | Sleeps 4

Room, 2 Bedrooms, Non Smoking

2 Queen Beds | Sleeps 6

Suite, 1 Bedroom, Non Smoking

1 Queen Bed | Sleeps 4

Studio, 2 Queen Beds, Non Smoking (Non-Accessible)

2 Queen Beds | Sleeps 6

Guest reviews for GrandStay Residential Suites - Rapid City

Everyone (35) Couples (18) Business (2) Family (40) Friends (3) Other (2)
5
Family

FRIENDLY ATMOSPHERE

By on Aug 12, 2021

Review comment responded on Oct 28, 2021

Thank you for taking the time to review on your recent stay with us. We value the opinion of all of our guests. We look forward to seeing you when you are back! Thank you for choosing to 'Stay Grand'!

4
Family

We thought the staff was great! Brittany was great! Didn’t like that the pool and hot tub were broke and couldn’t use it!

By on Aug 12, 2021

Review comment responded on Oct 28, 2021

Thank you for taking the time to review on your recent stay with us. We value the opinion of all of our guests. We look forward to seeing you when you are back! Thank you for choosing to 'Stay Grand'!

5
Partner Couples

No maid service. You simply leave your dirty towels and garbage outside the door. The only thing negative about the property is a lack of employees. One night one person was in charge of running the entire property including doing laundry!!

By on Jul 18, 2021

Review comment responded on Aug 6, 2021

We are glad to hear that despite some hiccups, that we were able to provide you with an exceptional stay. Thank you for choosing to stay with us!

3
Family

The property is a little dated but clean, no problems with the room we were given. The issue is it is not the room booked. I had a two bedroom reserved and we were put into a room with two beds. The on duty manager had to do a little looking to find the issue. AC out in one room, however we should have been notified ahead of the date the room wasn't going to be avalable.

By on Jun 24, 2021

Review comment responded on Aug 6, 2021

Thank you for reviewing on your recent stay with us here at the GrandStay. We take great pride in providing nothing less than an exceptional stay for all of our valued guests and it sounds like we have fallen short of that during your stay in the beautiful Black Hills. If there is anything that we can do to make this right for you, please do not hesitate to reach me at the hotel directly.

5
Partner Couples

Great room and service

By on May 21, 2021

Review comment responded on May 26, 2021

Traveler, We appreciate you taking a few moments to review your recent stay in Rapid City. We are overjoyed to hear that your time spent with us was exceptional and that you were comfortable. We hope to have the opportunity to continue to provide you with an excellent experience if you are ever in the area, in the future. Until then, safe travels!

5
Everyone

It was clean and easy

By on May 18, 2021

Review comment responded on May 21, 2021

Traveler, Thank you for taking a few moments to review your recent stay. We are glad to hear that your time spent with us was exceptional! We hope to have the opportunity to provide you with another excellent experience if you are ever in the area, in the future. Until then, safe travels!

2
Family Family with small children

The check in process was a little rough other than that it was a very nice room and stay

By on Mar 27, 2021

Review comment responded on Mar 31, 2021

Thank you for choosing to Stay Grand! We appreciate you taking the time to review your time with us. We are so sorry that the check-in process was less than satisfactory. We hope to be able to have the opportunity to make this right and show you exceptional service all around, in the future.

4
Everyone

By on Feb 3, 2021

Review comment responded on Feb 19, 2021

Thank you for your review. We appreciate all feedback from our valued guests. Hope to have you back with us in the future. Safe travels.

5
Partner Couples Family

We have stayed here a couple of times and found the staff very kind and courteous. The room we had was a little dated and the amenities not quite what we have become used to.

By on Jan 8, 2021

Review comment responded on Jan 26, 2021

Thank you for the 5 star review, and a huge thank you for your continued loyalty while you are in Rapid City.

5
Everyone

By on Dec 30, 2020

Review comment responded on Dec 30, 2020

Thank you for taking the time to review on your recent stay with us. We appreciate all feedback from our valued guests. Safe travels.

GrandStay Residential Suites - Rapid City

660 Disk Dr, Rapid City, SD 57701
url importing http://www.orbitz.com/Rapid-City-Hotels-GrandStay-Residential-Suites---Rapid-City.h1667987-p2.Hotel-Reviews
There was an error importing /Rapid-City-Hotels-GrandStay-Residential-Suites---Rapid-City.h1667987-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Rapid-City-Hotels-GrandStay-Residential-Suites---Rapid-City.h1667987-p2.Hotel-Reviews

Frequently asked questions