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Recent guest reviews

A nice newer hotel with a clean comfortable room and a good shower. The breakfast was good, hot and more than adequate. Staff was friendly and the hotel is conveniently located near a variety of dining options. Our favorite was the Firehouse Brewing Company, which was a short drive away. The only issue, that did not effect our stay, was recent hail storm damage that was being repaired.

New hotel conveniently located to shopping and I-90.

It wasn't clean at all and lady at the desk was swamped and all alone

Didn't like the room cleansing Didn't like the pillows Great service at front desk

Very welcoming staff - modern and clean facility. Will come again!

Felt more like a dorm room than a hotel, which may be what this brand is going for. Bedding was not tucked in and there were visible dried blood stains on the sheets. My Partner overheard housekeeping talking about it which leads me to think they were aware of this and it was not isolated. Hairs present in bedding too. This was part of a camping trip so we ended up sleeping in our sleeping bags on top of the bedding. Pretty amazing a property this new could have these problems already.

Close to shops. Dining areas. Interstate-90. Mt. Rushmore, Custer State Park,/Black Hills.

Amazing! I want to know where you get your pillows from!!

Room was a handicap accessible room. For some reason, there were no dressers and no coffee maker, which seemed weird. There was good coffee in the lobby, and a pool table, and the pool was awesome, so overall, it was a great trip. Because of COVID, the breakfast was bagged, and there were only two hot sandwich options, both being meat, with no vegetarian option, so we had to eat out. Again, nothing major, just minor annoyance. Solid 4/5. Would stay again.

Very nice, clean rooms, and friendly staff. Conveniently located. Visiting Bear Country USA is a must during your stay.

It’s a nice place to stay. Very basic, but clean. Our room didn’t have tissues or garbage bags???

The Tru properties are geared for a younger crowd. Gathering spaces in the lobby for games, work and socializing. The rooms are modern and comfortable. I'll seek them out in the future! The only minor thing I didn't like was the smoke alarm above the bed. It had a VERY bright blinking light on it that was highly annoying. Even when I closed my eyes, it was like lightning every time it blinked. Had a hard time getting to sleep because of it.

The front desk staff was super friendly and available. Hi

My son loved the water slide and my husband and I thought the breakfast was really good.

Best place to stay in Rapid. New, clean, good breakfast, always good coffee. Have already stayed here several times.

Elgin St, Bldg B Rapid City SD

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Tru by Hilton Rapid City Rushmore places you within 3 miles (5 km) of popular attractions like Central States Fairgrounds and Rushmore Plaza Civic Center. This 98-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM.


Rooms

All 98 air-conditioned rooms provide free local calls, ironing boards, and desks. 55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.


Property features

Built in 2019, the brand new Tru by Hilton Rapid City Rushmore offers an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for USD 15 per person. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a microwave in a common area, and an arcade/game room.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Guest reviews for Tru by Hilton Rapid City Rushmore

Everyone (9) Couples (5) Family (16)
5
Family

A nice newer hotel with a clean comfortable room and a good shower. The breakfast was good, hot and more than adequate. Staff was friendly and the hotel is conveniently located near a variety of dining options. Our favorite was the Firehouse Brewing Company, which was a short drive away. The only issue, that did not effect our stay, was recent hail storm damage that was being repaired.

By on Oct 25, 2021

Review comment responded on Oct 26, 2021

Our staff is happy to hear that you enjoyed your stay and the amenities. We do hope you will plan a return visit soon.

5
Family

New hotel conveniently located to shopping and I-90.

By on Sep 30, 2021

Review comment responded on Sep 30, 2021

We are happy to hear you enjoyed your stay and look forward to a future visit!

5
Everyone

By on May 7, 2021

Review comment responded on May 18, 2021

Thank you for staying with us. We appreciate your feedback!

1
Family with small children

It wasn't clean at all and lady at the desk was swamped and all alone

By on Jan 18, 2021

Review comment responded on Jan 18, 2021

Please accept my sincere apologies for the experience you encountered during your recent stay. We are working on constantly improving for our guest as well as the hotel. The safety and comfort of our guests is our highest priority, and I would love to change your impression of our hotel. Please feel welcome to contact me so I can work toward improving your experience.

5
Partner Couples Friends

Didn't like the room cleansing Didn't like the pillows Great service at front desk

By , from Windom, MN on Jan 13, 2021

Review comment responded on Jan 15, 2021

Thank you for sharing your review with us. We appreciate your honest feedback. We are happy to hear you were pleased with the staff. However, I do apologize about any inconvenience you experienced during your stay. It was a pleasure having you as our guest and we look forward to seeing you again.

5
Family Family

Very welcoming staff - modern and clean facility. Will come again!

By , from Duluth, MN on Jan 3, 2021

Review comment responded on Jan 4, 2021

Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon.

2
Partner Couples

Felt more like a dorm room than a hotel, which may be what this brand is going for. Bedding was not tucked in and there were visible dried blood stains on the sheets. My Partner overheard housekeeping talking about it which leads me to think they were aware of this and it was not isolated. Hairs present in bedding too. This was part of a camping trip so we ended up sleeping in our sleeping bags on top of the bedding. Pretty amazing a property this new could have these problems already.

By , from Chicago on Jan 3, 2021

Review comment responded on Jan 4, 2021

Please accept my sincere apologies for the experience you encountered during your recent stay. We appreciate you letting us know so we can focus on bettering ourselves as a hotel for our guests. The issues you experienced have been brought to our housekeeping manager's attention and we have started re-training our staff to ensure this does not happen again. The safety and comfort of our guests is our highest priority, and I would love to change your impression of our hotel. Please feel welcome to contact me so I can work toward improving your experience.

5
Family

Close to shops. Dining areas. Interstate-90. Mt. Rushmore, Custer State Park,/Black Hills.

By , from Flushing,NY on Nov 26, 2020

Review comment responded on Nov 27, 2020

Thank you for taking the time to share your wonderful review with us! We are so glad you enjoyed your stay. It was a pleasure having you as our guest and we hope to see you again in your travels!

5
Everyone

By on Sep 15, 2020

Review comment responded on Sep 21, 2020

Thank you for your feedback.

4
Everyone

By on Aug 31, 2020

Review comment responded on Sep 8, 2020

Thank you for choosing Tru by Hilton and thank you for taking the time to leave us a review! We appreciate you being our guest and we all look forward to welcoming you back soon. Travel safe!

Tru by Hilton Rapid City Rushmore

825 Elgin St, Bldg B, Rapid City, SD 57701
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