WE arrived after hours After Airline delay and glad for the frozen pizza and ramen. THANK YOU!
Excellent and friendly staff. If you stay longer than a day you begin to think of them as family. Could not be more helpful. We were a party of six and our room was spacious with two separate showers and a separate toilet facility. Perfect for families. Grandchildren enjoyed pool and slide.
Rooms were disgusting, smelled horrible and were dirty. Breakfast was poor selection
The hotel is updated and the double king room is spacious. The front desk staff were mostly friendly and accomodating. We did encounter one front desk attendant that made it difficult get fresh towels when the service for our room was missed. The breakfast was a nice option with eggs and sausage. Overall an enjoyable stay!
Check In was smooth and quick. Room was very spacious and clean. Beds were comfortable. Breakfast was good. No complaints here, was very pleased.
My room was nice & clean, BUT the door didn’t look like it shut tight & the noise in the hallway was beyond acceptable especially after 10 pm! The 1 thing I really disliked was there was no type of bench in the shower! It’s not fun to stand on your head to shave your legs when you’re 60 years old! The shower itself was amazing!
I will not be returning. This is the second time they didnt give me the room I reserved. I have a family of 6! I ordered and payed for the luxury suite and I got a room with 2 queen beds! We I also had a toilet issue. I had to ask them twice to have someone come look at it. When we went down for coffee in the morning it was already empty along with the suger and cremer.
The room was extremely dirty and smelled like it hadn’t been cleaned in months. It was so bad we had to leave. 10/10 do not recommend staying here.
Many of the common areas were dirty. The front desk staff were very welcoming.
While the hotel was clean and well maintained and the rooms were OK, our room was not ready until well past 5 pm which is way after normal check in time. Tried to check in and was told that we had to come back later for our room to be ready.
The Property is newer & they were paving the parking lot, so they obviously care. I think staff must be an issue I think they are using a third party company for housekeeping. Our room really was dirty my 12yr old son was very vocal w/me about how sticky everything was. I don't think the carpet had been swept in some time & there was a lot of dust on everything. On the bright side the Shower was one of the best ever & it was clean!! The Pool is way too small however the waterslide was GREAT! The Staff was kind & additional perks 2 bottled beverages a day, breakfast & water park passes to the towns water park were nice.
I really liked how nice and helpful all the staff members were. The pool and water slide were a winner with my four boys. The room was big. The main negative is that they seemed understaffed. I asked for water a coupled times in the exercise room and they just didn't have time to do it. The public bathroom was very dirty.
Convenient and welcoming. Would recommend to frens
Everything was great except for the parking situation
Room was huge. Pool was sweet. Dude at the check-in was happy to help. Lots of amenities at the hotel and restaurants in the area. Cheap. Best hotel ever.
Room is spacious! Staffs are so friendly and helpful!
Loved our great big room.....that was supposed to sleep 6, but staff only left 2 big towels? Water in shower was warm, but not hot...
Clean, quiet, comfortable bed and good breakfast. Just what we need when traveling ! Thank you !!
AmericInn by Wyndham Rapid City places you within 3 miles (5 km) of popular attractions like Rushmore Plaza Civic Center and Main Street Square. This 96-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
The 96 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard. Housekeeping is available on request.
At AmericInn by Wyndham Rapid City, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle at scheduled times for USD 15 per person one-way. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
WE arrived after hours After Airline delay and glad for the frozen pizza and ramen. THANK YOU!
Excellent and friendly staff. If you stay longer than a day you begin to think of them as family. Could not be more helpful. We were a party of six and our room was spacious with two separate showers and a separate toilet facility. Perfect for families. Grandchildren enjoyed pool and slide.
I am glad to hear the staff were excellent and friendly. We come to think of our guests as family the longer they stay as well! Thank you for your kind words.
Rooms were disgusting, smelled horrible and were dirty. Breakfast was poor selection
I am sorry you had these issues during your stay. I will address them immediately.
The hotel is updated and the double king room is spacious. The front desk staff were mostly friendly and accomodating. We did encounter one front desk attendant that made it difficult get fresh towels when the service for our room was missed. The breakfast was a nice option with eggs and sausage. Overall an enjoyable stay!
We were glad your stay was enjoyable! We were sorry to see a front desk agent made it difficult to get fresh towels. We will address this immediately. Thank you!
Check In was smooth and quick. Room was very spacious and clean. Beds were comfortable. Breakfast was good. No complaints here, was very pleased.
Thank you so much for leaving us a review!
My room was nice & clean, BUT the door didn’t look like it shut tight & the noise in the hallway was beyond acceptable especially after 10 pm! The 1 thing I really disliked was there was no type of bench in the shower! It’s not fun to stand on your head to shave your legs when you’re 60 years old! The shower itself was amazing!
Thank you for leaving us a review!
I will not be returning. This is the second time they didnt give me the room I reserved. I have a family of 6! I ordered and payed for the luxury suite and I got a room with 2 queen beds! We I also had a toilet issue. I had to ask them twice to have someone come look at it. When we went down for coffee in the morning it was already empty along with the suger and cremer.
Dear Valued Guest, I am so sorry for the issues that occurred during your stay. Please call the hotel directly so a manager can speak to you about making this right.
The room was extremely dirty and smelled like it hadn’t been cleaned in months. It was so bad we had to leave. 10/10 do not recommend staying here.
We were sorry to hear about your room being dirty. We will be looking into this immediately. Thank you.
Thank you for your review!
Many of the common areas were dirty. The front desk staff were very welcoming.
We were sorry to hear about the cleanliness issues in common areas. We will address this immediately with our staff. Thank you.
I am glad we were able to provide you with what you needed! Thank you.