4/10 Poor
Heidi
Traveled with family
Oct 3, 2025
I am appalled that this place can call themselves luxury suites. Maybe this would be considered luxury in a third world country. The room was not clean. The edges of the carpet have literally never been vacuumed and were soiled with filth so heavily that you can see a ring all the way around the apartment. There was black hair in the bathtub. The kitchen floors were disgusting including sticky spots crumbs and at least one dead bug. Aside from uncleanliness the furniture was old and dingy. I cringed to let 2 of my kids sleep on the sleeper sofa. The other two beds were comfortable though and appeared to have clean sheets at least. I would not stay here again if it was free. I would not stay here again if I were paid money to stay here. I want to erase this memory from my brain. Thank goodness it was only for one night.
My husband and kids swam in the pool since that was the whole reason we wanted to stay at this place. The pool looked very nice in pictures. In reality the entire pool area was so full of dead bugs- literally hundreds of dead bugs all around the outside edges of the space. The hot tub was so ‘off’ on the balance of chemicals that it bleached my son’s black underwear to pink. (Yes I have a 12 year old boy who put on his swim trunks without taking off his undies;)
I am trying to think of something positive to say. The free breakfast was pretty decent. Kids and husband enjoyed it and got full. And there was a nice selection of coffee even decaf
Heidi
Stayed 1 night in Sep 2025