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Recent guest reviews

Staff were great. Nice pools and hot tub.

Our stay was great

Great room and good breakfast. Wonderful staff

Our room was very spacious. The pool area was great!! I thought they had a restaurant on property but it no longer exists. The breakfast was great. Great location. Would stay here again.

great experience all around and a good location to travel from to get to the sites. Staff was friendly. rooms were actually cleaned daily too.

location

Room smelled of a horrible vet clinic, very strong fake animal cover up cleaner smell. Staff is was unreliable and very unresponsive. We stayed for one night, TV didn’t work and requested more towels. Front desk said we could “come up to the front desk for a new remote and towels.” We did, waited for a while with no help as they forgot our request. Had to go back up again, two hours later, Front desk said that we have to wait until they switch remotes with a different room, 4 hours later we had a new remote that still didn’t work. Normally, not a big deal but we camped and drove 10 hours, promised the kids a movie and no dice. Rooms are not noise proof, could hear a dog barking throughout the night, even with a sound machine on. Asked the front desk staff for a discount due to TV another working, he claimed that since we booked it externally he needs to call me after talking to his manager… it’s been 48 hours, no call. Would not recommend this hotel. Last rant: Attempted to use the Ice machine, told staff “I must be an idiot, I can’t figure out how to get it to go” was told, “ oh yeah, that’s broken.” No sign or anything. I don’t normally write reviews and we are happy in a cheapo hotel but we spend 250 for one night due to a holiday weekend and this was the worst place we’ve ever stayed.

All was good.

My kids loved the indoor/outdoor pool. My husband loved the large breakfast buffet. I loved the spacious room. The only thing bad was the house keeping was terrible, we had yo go ask for towels/wash clothes/tiolet paper ourselves.

The room was VERY large, clean, and updated. Due to COVID, they were only offering bagged breakfasts, but it looked like they had a nice space for breakfasts in their lobby area.

It was a great place to spend the night while visiting Mount Rushmore,the covid breakfast was awful and the hotel didn’t have anything open like the coffee shop

Good amenities such as pools and hot tub but breakfast sack instead of buffet breakfast is worthless. Location is good for UTVing and access to grocery and hardware store along with everything else in Hill City. Room was good but bathroom had a goofy layout. Room was dirty when we checked in including a used toothpick laying on the nightstand, used coffee filter still in coffee maker and hair on the pillow.

Terrible hotel. Money Grubbers. On my way out, another guest who had stayed there during bike rally for 17 years said every year there are issues with billing and would never return, so poor service and bad management are the norm for this place. You are taking your chances for a rip off, especially during bike week.

The breakfast was very poor (a bottle of water and food bar). The bed was too soft. Front desk personnel were very helpful and nice. 4 out of 10.

Enjoyed extra space with king suite which included narrow bar & two padded stools in kitchenette along with couch and chair conducive to conversation and enjoying refreshments. Room & bath very well insulated. One small disappointment was that we did not enjoy the in room coffee or the coffee from the lobby. Pool and hot tub very clean.. Loved our stay!

I slept in many hotels over the last week and this one was the one my wife and I liked the most. This place would give any 5-star a run for their money.

E Main Street Hill City SD

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool and outdoor pool

Best Western Golden Spike Inn & Suites places you within a leisurely stroll of South Dakota State Railroad Museum and Teddy Bear Town. This 87-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and an indoor pool.


Dining

Start your day off right with a free full breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 27-inch TVs with cable channels. Bathrooms offer hydromassage showers and hair dryers. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

Best Western Golden Spike Inn & Suites features an indoor pool, an outdoor pool, and a gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and a business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Golden Spike Inn & Suites

Everyone (10) Couples (3) Family (17)
5
Partner Couples

Staff were great. Nice pools and hot tub.

By on Sep 6, 2022

5
Partner Couples

Our stay was great

By on Jul 30, 2022

5
Family

Great room and good breakfast. Wonderful staff

By on Jul 18, 2022

5
Everyone

By on Jul 15, 2022

5
Family

Our room was very spacious. The pool area was great!! I thought they had a restaurant on property but it no longer exists. The breakfast was great. Great location. Would stay here again.

By on Jun 12, 2022

5
Family

great experience all around and a good location to travel from to get to the sites. Staff was friendly. rooms were actually cleaned daily too.

By on Sep 10, 2021

5
Everyone

location

By on Aug 15, 2021

1
Family

Room smelled of a horrible vet clinic, very strong fake animal cover up cleaner smell. Staff is was unreliable and very unresponsive. We stayed for one night, TV didn’t work and requested more towels. Front desk said we could “come up to the front desk for a new remote and towels.” We did, waited for a while with no help as they forgot our request. Had to go back up again, two hours later, Front desk said that we have to wait until they switch remotes with a different room, 4 hours later we had a new remote that still didn’t work. Normally, not a big deal but we camped and drove 10 hours, promised the kids a movie and no dice. Rooms are not noise proof, could hear a dog barking throughout the night, even with a sound machine on. Asked the front desk staff for a discount due to TV another working, he claimed that since we booked it externally he needs to call me after talking to his manager… it’s been 48 hours, no call. Would not recommend this hotel. Last rant: Attempted to use the Ice machine, told staff “I must be an idiot, I can’t figure out how to get it to go” was told, “ oh yeah, that’s broken.” No sign or anything. I don’t normally write reviews and we are happy in a cheapo hotel but we spend 250 for one night due to a holiday weekend and this was the worst place we’ve ever stayed.

By on Jul 5, 2021

Review comment responded on Jul 6, 2021

Thank you, Anonymous, for leaving us your feedback! I am unaware of this situation at our property but I do apologize if it happened at our property. This is not the typical service we provide and any guest problems are focused on for quick resolution.

5
Family

All was good.

By on Jul 3, 2021

5
Family

My kids loved the indoor/outdoor pool. My husband loved the large breakfast buffet. I loved the spacious room. The only thing bad was the house keeping was terrible, we had yo go ask for towels/wash clothes/tiolet paper ourselves.

By on Jun 21, 2021

Best Western Golden Spike Inn & Suites

601 E Main Street, Hill City, SD 57745
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