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Recent guest reviews

This property was fantastic! Very friendly staff!!

Convenient location.

I didn't like being scolded about running my card before check in. I use a different credit card when booking and change it at hotel. Its a safety issue for me. Then was told that I could have lost my room. It was not past check in I was early. But other then that everything was nice

Would have liked somewhere to put recyclables instead of loading up waste containers so fast. Breakfast could have provided more options. The same few everyday for a week got boring. My husband doesn't want to see any more scrambled eggs for a month!

Great location!

Hotel did not have a pool. You had to pay to go to the water park near by. No body lotion or other amenities. Breakfast was terrible. Only very salty scrambled eggs, sausage patty, packaged muffins- blueberry. Room was large & clean.

The pool was awesome, the building was very clean and the staff was very helpful and polite.

Terrible wifi service. Bring your cellular data if you need internet access during your stay. Overall the property was ok. We found the room to be clean though a little worse for wear. The staff was very cordial at all times. The property itself is located close to major highways which made it easy to get around town.

Very clean & quiet!!

Large rooms, great customer service, super clean! We enjoyed our stay and would definitely stay here again.

The kitchen helps so much when traveling with children that need the large fridge and good stove.

Did not get the room I reserved. Reserved two queens and was given a king and a sofa bed. Specifically requested no sofa bed.

Convenient to all tourist areas. Appeared to be quality rooms.

Friendly staff, very clean, centrally locates between Mt. Rushmore/Custer State Park, Deadwood and Badlands.

didn't like that their industrial washer/dryers shook the room

Clean, really courteous staff, we were there for 4 nights and could not have been happier in the one bedroom suite that included full kitchen. Close enough to all major attractions too, would definitely stay here again. Very comfortable beds and the adjacent water park was an added bonus (a little extra but sooooo worth it!) I didn't realize but sure was nice to tire the kids in the evening.

I am not picky but this hotel was a major disappointment. If I have known it didn’t have WiFi or working landline phones, I would have not booked it as I need to do work while on vacation. Here is the summary of issues: 1. Masks are required for guests but cleaning staff does not wear them. Seriously?? 2. Room was dirty with old goldfish crackers behind curtains. Dishes were wet and dirty. When I pulled a plate from a shelf upon arrival, water spilled on my legs. Plate had food on it. I had to manually re-wash all the dishes and glasses. 3. Room had broken light fixtures and shipped light switches. 4. No WiFi if you have iPhone. I called front desk and was asked to call some number. After 40 mins on the phone, WiFi provided could not resolve the issue. 5. Landline phones don’t work. I had to call front desk about WiFi issue and got disconnected within seconds 4 times. Front desk rep said: phones are finicky, don’t move. That didn’t help. Even on speaker, I got disconnected. If no WiFi and no phones, how can you do work? 6. No room service as expected, but when you put out 12 towels (bath, face, hand) and only get 4 back, that doesn’t make any sense. You need to constantly call front desk to fix issues and phones don’t work. Please stay elsewhere. Big regret staying at this disorganized hotel.

Absolutely beautiful. Exceeded our expectations by a large margin. Stayed an extra night.

Watiki Way Rapid City SD

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located 1.8 mi (2.9 km) from Dakota Fields Sports Complex, Residence Inn Rapid City is within a 5-minute drive of Pirate's Cove Adventure Golf. This 144-room, 3.5-star hotel has conveniences like a water park, a 24-hour gym, and free in-room WiFi.


Dining

Free full breakfast is offered each morning. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception.


Rooms

All 144 accommodations feature kitchenettes and space to spread out with dining areas and sitting areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

Guests staying at Residence Inn Rapid City enjoy access to a water park, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a business center, coffee/tea in a common area, and a meeting room.

Room options

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

2 Queen Beds | Sleeps 6

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 6

Guest reviews for Residence Inn Rapid City

Everyone (26) Couples (5) Family (13)
5
Family

This property was fantastic! Very friendly staff!!

By on Nov 14, 2021

Review comment responded on Nov 15, 2021

Thank you!

4
Partner Couples

Convenient location.

By on Nov 1, 2021

Review comment responded on Nov 7, 2021

Thank you for staying with us!

4
Partner Couples

I didn't like being scolded about running my card before check in. I use a different credit card when booking and change it at hotel. Its a safety issue for me. Then was told that I could have lost my room. It was not past check in I was early. But other then that everything was nice

By on Oct 20, 2021

Review comment responded on Nov 7, 2021

Thank you for staying with us!

5
Family

Would have liked somewhere to put recyclables instead of loading up waste containers so fast. Breakfast could have provided more options. The same few everyday for a week got boring. My husband doesn't want to see any more scrambled eggs for a month!

By on Oct 1, 2021

Review comment responded on Oct 6, 2021

Thank you for your feedback. We hope to see you again!

5
Family with small children

Great location!

By on Sep 22, 2021

Review comment responded on Sep 24, 2021

Thank you!

3
Family

Hotel did not have a pool. You had to pay to go to the water park near by. No body lotion or other amenities. Breakfast was terrible. Only very salty scrambled eggs, sausage patty, packaged muffins- blueberry. Room was large & clean.

By on Aug 8, 2021

Review comment responded on Aug 8, 2021

Thank you for staying with us. We look forward to seeing you again!

5
Family

The pool was awesome, the building was very clean and the staff was very helpful and polite.

By on Jun 15, 2021

Review comment responded on Jun 15, 2021

Thank you!

3
Family

Terrible wifi service. Bring your cellular data if you need internet access during your stay. Overall the property was ok. We found the room to be clean though a little worse for wear. The staff was very cordial at all times. The property itself is located close to major highways which made it easy to get around town.

By on May 11, 2021

Review comment responded on May 12, 2021

Thank you for your feedback. As we speak we are getting a new wifi provider, and we hope that you choose to stay with us again!

5
Friends

Very clean & quiet!!

By on May 3, 2021

Review comment responded on May 4, 2021

Thank you!

5
Family

Large rooms, great customer service, super clean! We enjoyed our stay and would definitely stay here again.

By on Feb 17, 2021

Review comment responded on Feb 19, 2021

Thank you!

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