This property was fantastic! Very friendly staff!!
Convenient location.
I didn't like being scolded about running my card before check in. I use a different credit card when booking and change it at hotel. Its a safety issue for me. Then was told that I could have lost my room. It was not past check in I was early. But other then that everything was nice
Would have liked somewhere to put recyclables instead of loading up waste containers so fast. Breakfast could have provided more options. The same few everyday for a week got boring. My husband doesn't want to see any more scrambled eggs for a month!
Great location!
Hotel did not have a pool. You had to pay to go to the water park near by. No body lotion or other amenities. Breakfast was terrible. Only very salty scrambled eggs, sausage patty, packaged muffins- blueberry. Room was large & clean.
The pool was awesome, the building was very clean and the staff was very helpful and polite.
Terrible wifi service. Bring your cellular data if you need internet access during your stay. Overall the property was ok. We found the room to be clean though a little worse for wear. The staff was very cordial at all times. The property itself is located close to major highways which made it easy to get around town.
Very clean & quiet!!
Large rooms, great customer service, super clean! We enjoyed our stay and would definitely stay here again.
The kitchen helps so much when traveling with children that need the large fridge and good stove.
Did not get the room I reserved. Reserved two queens and was given a king and a sofa bed. Specifically requested no sofa bed.
Convenient to all tourist areas. Appeared to be quality rooms.
Friendly staff, very clean, centrally locates between Mt. Rushmore/Custer State Park, Deadwood and Badlands.
didn't like that their industrial washer/dryers shook the room
Clean, really courteous staff, we were there for 4 nights and could not have been happier in the one bedroom suite that included full kitchen. Close enough to all major attractions too, would definitely stay here again. Very comfortable beds and the adjacent water park was an added bonus (a little extra but sooooo worth it!) I didn't realize but sure was nice to tire the kids in the evening.
I am not picky but this hotel was a major disappointment. If I have known it didn’t have WiFi or working landline phones, I would have not booked it as I need to do work while on vacation. Here is the summary of issues: 1. Masks are required for guests but cleaning staff does not wear them. Seriously?? 2. Room was dirty with old goldfish crackers behind curtains. Dishes were wet and dirty. When I pulled a plate from a shelf upon arrival, water spilled on my legs. Plate had food on it. I had to manually re-wash all the dishes and glasses. 3. Room had broken light fixtures and shipped light switches. 4. No WiFi if you have iPhone. I called front desk and was asked to call some number. After 40 mins on the phone, WiFi provided could not resolve the issue. 5. Landline phones don’t work. I had to call front desk about WiFi issue and got disconnected within seconds 4 times. Front desk rep said: phones are finicky, don’t move. That didn’t help. Even on speaker, I got disconnected. If no WiFi and no phones, how can you do work? 6. No room service as expected, but when you put out 12 towels (bath, face, hand) and only get 4 back, that doesn’t make any sense. You need to constantly call front desk to fix issues and phones don’t work. Please stay elsewhere. Big regret staying at this disorganized hotel.
Absolutely beautiful. Exceeded our expectations by a large margin. Stayed an extra night.
Located 1.8 mi (2.9 km) from Dakota Fields Sports Complex, Residence Inn Rapid City is within a 5-minute drive of Pirate's Cove Adventure Golf. This 144-room, 3.5-star hotel has conveniences like a water park, a 24-hour gym, and free in-room WiFi.
Free full breakfast is offered each morning. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception.
All 144 accommodations feature kitchenettes and space to spread out with dining areas and sitting areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Guests staying at Residence Inn Rapid City enjoy access to a water park, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a business center, coffee/tea in a common area, and a meeting room.
This property was fantastic! Very friendly staff!!
Convenient location.
Thank you for staying with us!
I didn't like being scolded about running my card before check in. I use a different credit card when booking and change it at hotel. Its a safety issue for me. Then was told that I could have lost my room. It was not past check in I was early. But other then that everything was nice
Thank you for staying with us!
Would have liked somewhere to put recyclables instead of loading up waste containers so fast. Breakfast could have provided more options. The same few everyday for a week got boring. My husband doesn't want to see any more scrambled eggs for a month!
Thank you for your feedback. We hope to see you again!
Great location!
Thank you!
Hotel did not have a pool. You had to pay to go to the water park near by. No body lotion or other amenities. Breakfast was terrible. Only very salty scrambled eggs, sausage patty, packaged muffins- blueberry. Room was large & clean.
Thank you for staying with us. We look forward to seeing you again!
The pool was awesome, the building was very clean and the staff was very helpful and polite.
Thank you!
Terrible wifi service. Bring your cellular data if you need internet access during your stay. Overall the property was ok. We found the room to be clean though a little worse for wear. The staff was very cordial at all times. The property itself is located close to major highways which made it easy to get around town.
Thank you for your feedback. As we speak we are getting a new wifi provider, and we hope that you choose to stay with us again!
Very clean & quiet!!
Thank you!
Large rooms, great customer service, super clean! We enjoyed our stay and would definitely stay here again.
Thank you!
Thank you!