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Recent guest reviews

Very nice room and the staff was really nice the restaurant was very good too

Second stay at this property. Same room even. Hotel in disarray. Paint missing. Only sorta clean in places. Hot. Hot. Hot. Room remained at 74 despite open windows and air being on. Definitely do not recommend to anyone who is temperature sensitive.

Very clean. Great breakfast $10.00 per person all you can eat. Nice place.

Great staff everywhere! Hot tub was great, pool was a little cold for the kids, some carpet stains and ripping on third floor hallways. My grandson left his souvenirs in our room - Mary at the front desk could not find them but she did give me a call back to let me know where she looked and that she was so sorry she couldn't find them. Thanks Mary!

Nice clean rooms friendly staff close to everything

Nice facilities, Convenient location. Restaurant expensive

The bed was horrible. It was completely sunk in.I won't be staying here again.

nice hotel, great staff, I would never stay there again unless I confirmed you removed the most uncomfortable beds ever.

Very nice suite with a jetted tub/whirlpool. The view out our window is always looking across the roof of the lobby, very weird.

Arrived at 9:50 PM ( Late Plane Arrival ) - Kitchen was already closed, at the counter they told me since they had a line break - and very few guest - staff shut down early - Ok, front desk asked me if I received a call about the room - ( I requested 1st floor ) - I did NOT get a call from the manager indicating that the first 2 floors were flooded and I would have to use the stairs due to the Elevators being down. Later found out this is a condition that will last though APRIL 2018! - Wont be staying again - Room - Vent in Bathroom did not work - Door to Shower would not shut. Normally I do get Breakfast included with my reservation, this time I noticed it was not included, but after some discussion they said- "we will give you breakfast I guess" wow --don't go out of your way. Then the next day I asked for room service, note: there were very few folks staying at the hotel - maybe 10 guest. I was told : "we are not doing room service, because the elevators are out"?? What?? Can't you use the stairs like all of your guests? NO we won't. Since my room was book 3rd party, no discounts, no recovery. The staff did NOT offer any concessions of ANY kind - and frankly offered no apologies, only that "they" ( the Staff ) were being "inconvenienced" by the contractors, and "inpatient guest" WONDER WHY?? Wow, this manager and front guest staff have completely lost my business - I Travel to this location often, too bad I wont be able to stay there going forward.

Very clean and comfortable. Easy access and out of the way of a lot of traffic.

We bought a non fund able rate but due to storms we were unable to travel. Tough luck!

The staff was friendly and helpful at the front desk. Carpet in the room was thread bare and torn when we walked in. The king mattress had big indentations on each side of the bed.

Pull out couch was worst we have had. Springs sticking through the mattress. Then one of the queen beds was hard as the floor and the so-called adjustable bed dial was broken so it was not adjustable. We will not stay at a garden inn again.

E Mall Dr Rapid City SD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Hilton Garden Inn Rapid City is located within a mile (2 km) of Rushmore Mall and Pirate's Cove Adventure Golf. This 120-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is served for a fee on weekdays from 6 AM to 9:00 AM and on weekends from 6 AM to 9:00 AM.


Rooms

All 120 air-conditioned rooms feature MP3 docks, microwaves, and refrigerators. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Free newspapers, hair dryers, and safes are other standard amenities.


Property features

At Hilton Garden Inn Rapid City, guests enjoy features like an indoor pool, a gym, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 6

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

2 Queen Beds | Sleeps 4

Junior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hilton Garden Inn Rapid City

Everyone (15) Couples (7) Business (1) Family (7)
5
Partner Couples

Very nice room and the staff was really nice the restaurant was very good too

By on Aug 9, 2021

Review comment responded on Aug 13, 2021

Thank you so much!

5
Everyone

By on Jun 3, 2021

4
Everyone

By on Aug 19, 2020

Review comment responded on Sep 11, 2020

Thank you for the review! We're so happy you enjoyed your stay!

5
Everyone

By on May 20, 2020

Review comment responded on May 26, 2020

Thank you for the review! I'm happy to see you enjoyed your stay.

3
Business Business

Second stay at this property. Same room even. Hotel in disarray. Paint missing. Only sorta clean in places. Hot. Hot. Hot. Room remained at 74 despite open windows and air being on. Definitely do not recommend to anyone who is temperature sensitive.

By on Feb 29, 2020

4
Friends

Very clean. Great breakfast $10.00 per person all you can eat. Nice place.

By on Aug 25, 2019

5
Family

Great staff everywhere! Hot tub was great, pool was a little cold for the kids, some carpet stains and ripping on third floor hallways. My grandson left his souvenirs in our room - Mary at the front desk could not find them but she did give me a call back to let me know where she looked and that she was so sorry she couldn't find them. Thanks Mary!

By on Aug 24, 2019

5
Family

Nice clean rooms friendly staff close to everything

By on Jul 7, 2019

5
Partner Couples Family

Nice facilities, Convenient location. Restaurant expensive

By on May 7, 2019

Review comment responded on May 7, 2019

Thank you for taking the time to review on your recent stay with us. We love hearing from all of our guests! Hope to have you back with us in the future.

4
Everyone

By on May 3, 2019

Review comment responded on May 3, 2019

Thank you for your review!

Hilton Garden Inn Rapid City

815 E Mall Dr, Rapid City, SD 57701
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