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Best Western Ramkota Hotel

3.0 out of 5.0

Recent guest reviews

ok. road noise. long hallway to get to pool was dreary. expected better for the price.

Water in the carpet from the sprinkler out side the door. Only comes in about 4 inches of the carpet was wet. I told the front desk. Then we had a storm and when we got back the carpet was wet 4 feet from the door. Told the desk again and they sent maintenance who sucked up the water and asked if we would like a different room, We didn't want to cause our stuff was all over. The front desk and all the other employees were very nice, But the maintenance guy Brandon went beyond his radio went off eight times while getting the water out. One was to jump a guests car in the hail and he did it with a smile ( YOU BETTER HOLD ON TO HIM.) What made me mad was when they said the GM would get ahold of me at my number. I never heard a word. That crap is no class.

I enjoyed my stay very much. The rooms are very comfortable and the location is very convienent.

The room was not cleaned and had to ask to have it cleaned.

We stayed here for 3 nights and enjoyed the stay. Kids and I really liked the waterpark that was included. Water slides were awesome. Dining had great service and prices were reasonable.

We arrived and had a non smoking room, I have 2 children and we got into the room and it was hard to breath. The smell of smoke was horrible. Changed rooms and had to leave windows opened due to smoke smell in that room also. Overall good place to stay.

Spacious, nice indoor pool with slide, staff is nice. Facilities is kind of old. We live at hillside facing highway. It's very noisy. The room we live only has a thin blanket. We have to call the front desk to send us a comfort.

Nice hotel with a great restaurant and sports bar attached, also very close to great shopping.

Room was great, beds were comfy but the shower sucked. Week water pressure and the water wouldn't drain while you take a shower

I've stayed at this motel 3 times. This was my last time. First time the room, which must have been in the newer section was Average and clean. The second time, our room was in the older section, which looks like it had been remodeled about 10 years ago, and was aged. This was back in 3/16. The last and final time was 8/16. The room we received had mold on the bathroom/shower grout. The wallpaper in the room was literally peeling of the walls. When paying over $120 a night this is completely unexeptable.

We go to Rapid City every year. We choose to stay at this facility, because it provides everything we need. Close to all the activities and amenities we need.

The room was near the convention center in the back of the property, it was clean comfortable and everything was in good repair. I think we may have been in a newer building than some other rooms. Other buildings had balconies, ours did not. We were in a king suite, that had a fold out couch. there are two pools, one regular and on kids waterpark. The hot tub is small, but the pool area was very clean. With lots of towels. No breakfast, but there is plenty of hot coffee in the lobby.

We converged from two states to celebrate a 6-year old's birthday. The water park feature was perfect for the six children, parents, and grand parents. The only draw back was no breakfast included...the kids begged for a morning swim before checking out.

Fun hotel. Great indoor waterpark. We enjoyed our stay. Fun city to visit.

Our stay at the Best Western Was very good. Convenient location, a friendly, helpful staff and a great on premises restaurant. The room on the ground level had a sliding door to the outside right where our vehicle was parked. Very convenient.

In town for the LNI Tournament. close to shopping mall and places to eat.

we chose this hotel because of the water park facility. Yes, the water park facility was fine but hotel itself was old. Besides, we asked a crib/pack n play for our little one when booking but we were told it's all gone at registration. the staffs were not friendly either. I'd choose other hotels in the area if I'm to suggest my friends who plan to visit Rapid city.

Great location for visiting a lot of the great sites in the area. Great restaurant and there are lots of other places to eat or shop around the hotel if you wish. Convenient to I-90. Quiet comfortable rooms. Clean. Staff was helpful when needed. No problems at all. Will stay there again when in the area. Great water park for kids.

This hotel was very nice. Rooms were spotless and guest ready. Had a great stay and will stay again.

Did not make up our room one day, had to order clean towels.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Business Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Business Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Best Western Ramkota Hotel

Everyone (10) Couples (9) Business (5) Family (16) Friends (1) Other (2)
3
Everyone

ok. road noise. long hallway to get to pool was dreary. expected better for the price.

By on Sep 5, 2017

Review comment responded on Sep 7, 2017

Thanks so much for staying with us. We appreciate your business and your feedback. I will pass along your comments to our team and address the items you mentioned.

3

disappointed

Everyone

Water in the carpet from the sprinkler out side the door. Only comes in about 4 inches of the carpet was wet. I told the front desk. Then we had a storm and when we got back the carpet was wet 4 feet from the door. Told the desk again and they sent maintenance who sucked up the water and asked if we would like a different room, We didn't want to cause our stuff was all over. The front desk and all the other employees were very nice, But the maintenance guy Brandon went beyond his radio went off eight times while getting the water out. One was to jump a guests car in the hail and he did it with a smile ( YOU BETTER HOLD ON TO HIM.) What made me mad was when they said the GM would get ahold of me at my number. I never heard a word. That crap is no class.

By , from SD on Aug 21, 2017

Review comment responded on Aug 23, 2017

Thanks so much for staying with us and for your feedback. Please accept our apologies for the issues with water in your room. We will be sure to pass along your comments to our team, especially to Brandon and his supervisor.

5
Everyone

I enjoyed my stay very much. The rooms are very comfortable and the location is very convienent.

By , from Brewerton, New York on Aug 11, 2017

Review comment responded on Aug 13, 2017

Thanks so much for staying with us. We appreciate your business and your feedback, and hope to see you again soon.

3

its a motel not a hotel.

Families

The room was not cleaned and had to ask to have it cleaned.

By , from st. paul, minnesota on Jul 6, 2017

Review comment responded on Jul 8, 2017

Thanks so much for staying with us and for providing feedback about your visit. We hope to see you again soon.

4

enjoyed the stay

Everyone

We stayed here for 3 nights and enjoyed the stay. Kids and I really liked the waterpark that was included. Water slides were awesome. Dining had great service and prices were reasonable.

By , from libertyville, il on Jul 4, 2017

Review comment responded on Jul 6, 2017

Thanks so much for staying with us and for providing feedback about your experience. We hope to serve you again in the future.

4

good hotel, little pricey got the conditions

Everyone

We arrived and had a non smoking room, I have 2 children and we got into the room and it was hard to breath. The smell of smoke was horrible. Changed rooms and had to leave windows opened due to smoke smell in that room also. Overall good place to stay.

By on May 30, 2017

Review comment responded on Jun 3, 2017

Thanks so much for staying with us and for offering feedback about your experience. I will follow up with our team and make sure any and all issues are addressed.

3

ok hotel for one night stay

Everyone

Spacious, nice indoor pool with slide, staff is nice. Facilities is kind of old. We live at hillside facing highway. It's very noisy. The room we live only has a thin blanket. We have to call the front desk to send us a comfort.

By on May 30, 2017

Review comment responded on Jun 3, 2017

Thanks so much for staying with us and for providing feedback about your experience. I have passed your comments along to our team to address any concerns.

4

stop in rapid city

Everyone

Nice hotel with a great restaurant and sports bar attached, also very close to great shopping.

By , from Pierre, SD on May 20, 2017

Review comment responded on May 22, 2017

Thanks so much for staying with us and for offering your feedback. We hope to serve you again soon.

3

get bathroom fixed

Everyone

Room was great, beds were comfy but the shower sucked. Week water pressure and the water wouldn't drain while you take a shower

By , from R on Nov 18, 2016

2

getting run down

Everyone

I've stayed at this motel 3 times. This was my last time. First time the room, which must have been in the newer section was Average and clean. The second time, our room was in the older section, which looks like it had been remodeled about 10 years ago, and was aged. This was back in 3/16. The last and final time was 8/16. The room we received had mold on the bathroom/shower grout. The wallpaper in the room was literally peeling of the walls. When paying over $120 a night this is completely unexeptable.

By , from T on Aug 29, 2016