Property was ok! But for $131 I’ve stayed in a lot better. Had an issue with my tv and staff took care of it quickly!
Checked in with Orbitz. Was supposed to get a free upgrade if available. They said they didn't have anything, but I checked online to see if they had an upgrade available and they did. Disappointed they told me they didn't have any upgrades available. Will not go back if this is the case.
The rooms felt they were done very cheaply. And didn’t feel very clean. The staff wasn’t very friendly and didn’t let us know of any amenities or anything.
Close to monument for stock show! Shuttle service!
Very nice hotel. Good bfast. Large rooms. No safe in rooms. Didn’t take dirty glasses and replace with clean unless you called every day.
This was a great way to spend our first few nights in Colorado. Room was beautiful. Highly recommend the top floor for great views.
This is in the old Rapid City shopping area, historic and pretty. The hotel is nice, chic and sophisticated but with a rustic edge to it, reflecting the town.
It was ok for the night. It could use an update.
Great location, food, and service
Nice property but the heater in the room is too loud.
Downtown was great. The bathroom needs a deep clean build up soap scum in bathtub and soap dish mud on bathroom door. No frig in room. Nothing special. paid for your breakfast.no complimentary coffee or tea
The place is ok. Some staff are not friendly. Restaurant is disappointing. The location is good!
Decorations and staff were great. However the bathrooms were outdated and did not feel clean. The walls to the hallway, other rooms and to the outside are horrible for noise pollution. Yes, we chose this hotel to be near downtown Rapid City but the loud outdoor (and indoor) noises carried on until roughly 3am. So if you don’t care about sleeping or clean bathrooms, this place is for you.
The bathroom design was amazin
It was close to the sites we wanted to see. Wish the room had a microwave in it
Located in Historic Rapid City, The Rushmore Hotel & Suites, BW Premier Collection is within a 5-minute walk of popular attractions such as Art Alley and Main Street Square. This 3.5-star hotel has 177 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
Guests can expect free WiFi and 42-inch LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available. Housekeeping is available on request.
Guests of The Rushmore Hotel & Suites, BW Premier Collection enjoy a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle at scheduled times for USD 10.00 per person one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Property was ok! But for $131 I’ve stayed in a lot better. Had an issue with my tv and staff took care of it quickly!
Hello Josh,Thank you so much for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience. We look forward to welcoming you back on your next visit.
Hello Charles,Thank you so much for your review. We look forward to providing you with another excellent stay in the future.
Checked in with Orbitz. Was supposed to get a free upgrade if available. They said they didn't have anything, but I checked online to see if they had an upgrade available and they did. Disappointed they told me they didn't have any upgrades available. Will not go back if this is the case.
Hello Tate,Thank you for your feedback. We apologize that your experience was not to your satisfaction. We will use this information to improve and provide a superior experience to you and all other guests in the future.
The rooms felt they were done very cheaply. And didn’t feel very clean. The staff wasn’t very friendly and didn’t let us know of any amenities or anything.
Hello Gage,Thank you for your review. We apologize that your standards were not met during your stay with us. We are always working on improving so we can provide the highest quality guest experience. We hope you will consider staying with us again in the future so we are able to give you a five star experience.
Close to monument for stock show! Shuttle service!
Very nice hotel. Good bfast. Large rooms. No safe in rooms. Didn’t take dirty glasses and replace with clean unless you called every day.
Thank you for being our guest. We appreciate your input.
This was a great way to spend our first few nights in Colorado. Room was beautiful. Highly recommend the top floor for great views.
Thank you for being our guest. We appreciate your feedback and the 5 out of 5 rating.
This is in the old Rapid City shopping area, historic and pretty. The hotel is nice, chic and sophisticated but with a rustic edge to it, reflecting the town.
Thank you for being our guest. We appreciate your feedback.
Hello Linda,Thank you for choosing to stay with us and the great rating! We hope we see you again the next time you are in the area.