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Recent guest reviews

The design and decor and it was themed around Mount Rushmore.

Location was great. One of 2 elevators was down waiting for parts. Ice machine on our 8th floor was down. Night light closed to bed didn't work. Drain in bathroom sink did not drain! Dust around baseboards.

It was a great location downtown. Noise level Saturday night way to loud from near by club. Ceiling in room cracking and musty smelling also.

It was exactly how we expected!! Great place to stay for 2 nights!

Friendly staff, pet friendly, and clean. I would stay here again. Within super short walking distance to restaurants, shops, and coffee.

Really great staff. Very kind and accommodating. We had a beautiful view of the whole city.

I expected it to be a bit cleaner. It looked as if the house keeping did not do their job. The coffee maker still had the used filter in it and the bathroom and floors were not as clean as they could have been.

Nice hotel with good rooms. The check in was easy, room clean and nice. The hotel location is very convenient and they also had a hot breakfast, despite COVID, you could see how they had taken all the precautions to serve their guests. Would recommend the hotel to anyone looking to stay in the area

Room was over the BOILER ROOM and we were not able to turn the AC on over 72 degrees. It was uncomfortably hot and stuffy. The people who had the room before us put a piece of a beer box in the top of the AC vent to deflect the air down onto the bed. Obviously housekeeping did not do their job of removing it. After speaking to Orbitz customer service a maintenance technician was sent up and told us the situation with the AC could not be fixed and to speak with the front desk to see if we could get a different room. When we got downstairs we overheard the maintenance technician explaining to the front desk receptionist that there was a problem with the AC and we wanted a new room. When we approached her and said you already know why we are here she acted like she had no clue and asked us for our name, room number and what the issue was all while the maintenance technician was still standing there. She was able to give us an upgrade to a higher floor suite that unfortunately had a king size bed and we are a party of 3 but at this point tired and just wanted to go to bed so we took it. The room was outdated, old florescent lights kept flickering and the AC was cooler than the previous room but still not cool enough The room was facing a bar that had loud music until 2 am and around 4 am the passing train whistle scared my daughter. I did not sleep at all and got out of the bed at 5am to find a puddle on the carpet from the refrigerator leaking!

Great location near bars and restaurants that we could walk to. Hotel was clean, comfortable and a good price.

We liked the location being downtown. Clean friendly staff due to the covid thing bar and restaurant hrs were not convenient but we were informed of that in our booking

Very nice hotel friendly staff food in the restaurant was very disappointing overcooked and tasteless not at all on par with the quality of the hotel

Excellent location for walking to fine restaurants in the middle of town.

The room was on the corner and the panoramic view was breath taking. Wonderful staff, clean room, beautiful view and the location is excellent.

Super comfortable bed, great view and location, welcomed my dog too with a treat!

Loved the decor and comfort of this hotel. The location was also nice...lots of nice shops and restaurants.

Great place hotel. Pleasant service and welcome. My amentities werenn't restocked but the room was clean and comvortable. A little noisy with the heavey door slams but all in all i Iwoudl stay there again.

Good location also easy for me to get a around , I would come back again.

Mount Rushmore Rd Rapid City SD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Located in Historic Rapid City, The Rushmore Hotel & Suites, BW Premier Collection is within a 5-minute walk of popular attractions such as Art Alley and Main Street Square. This 3-star hotel has 177 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

The 177 rooms have an array of amenities, including coffee makers, free local calls, and safes. Guests can expect free WiFi and 42-inch LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Ironing boards are also available.


Property features

Guests of The Rushmore Hotel & Suites, BW Premier Collection enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle at scheduled times for USD 10.00 per person one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Guest reviews for The Rushmore Hotel & Suites, BW Premier Collection

Everyone (25) Couples (11) Family (5)
4
Partner Couples

The design and decor and it was themed around Mount Rushmore.

By , from Knoxville, Tennessee on Oct 9, 2020

Review comment responded on Oct 13, 2020

Thank you for being our guest. We appreciate your feedback.

3
Partner Couples

Location was great. One of 2 elevators was down waiting for parts. Ice machine on our 8th floor was down. Night light closed to bed didn't work. Drain in bathroom sink did not drain! Dust around baseboards.

By , from Olathe,Ks on Oct 6, 2020

Review comment responded on Oct 13, 2020

Thank you for your feedback. We have addressed your concerns.

3
Family

It was a great location downtown. Noise level Saturday night way to loud from near by club. Ceiling in room cracking and musty smelling also.

By , from Houston on Sep 16, 2020

Review comment responded on Sep 20, 2020

Thank you for being our guest. We appreciate your feedback.

5
Partner Couples

It was exactly how we expected!! Great place to stay for 2 nights!

By , from Chicago on Sep 5, 2020

Review comment responded on Sep 6, 2020

High five! We appreciate your feedback.

4
Everyone

Friendly staff, pet friendly, and clean. I would stay here again. Within super short walking distance to restaurants, shops, and coffee.

By on Sep 4, 2020

Review comment responded on Sep 6, 2020

Thank you for your kind words. We appreciate your input.

4
Everyone

By on Sep 3, 2020

Review comment responded on Sep 6, 2020

Thank you!

5
Family Partner Couples

Really great staff. Very kind and accommodating. We had a beautiful view of the whole city.

By , from New Braunfels, TX on Aug 29, 2020

Review comment responded on Aug 30, 2020

Thank you for your kind words and the 5 out of 5 rating.

3
Family

I expected it to be a bit cleaner. It looked as if the house keeping did not do their job. The coffee maker still had the used filter in it and the bathroom and floors were not as clean as they could have been.

By on Aug 14, 2020

Review comment responded on Aug 16, 2020

Thank you for your feedback.

5
Family with small children

Nice hotel with good rooms. The check in was easy, room clean and nice. The hotel location is very convenient and they also had a hot breakfast, despite COVID, you could see how they had taken all the precautions to serve their guests. Would recommend the hotel to anyone looking to stay in the area

By , from Minneapolis on Aug 4, 2020

Review comment responded on Aug 4, 2020

Thank you so much for your kind words and the endorsement. We appreciate you!

5
Everyone

By on Jul 25, 2020

Review comment responded on Jul 28, 2020

High five!

The Rushmore Hotel & Suites, BW Premier Collection

445 Mount Rushmore Rd, Rapid City, SD 57701
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