The staff member was ver frazzled, told me good luck finding parking when I checked in and didn’t explain breakfast or anything, she basically acted like I was a burden. Parking was hard, had to drive around town looking.
That staff was very friendly and accommodating
The entire staff was friendly and helpful. Shannon mixes some great cocktails and adds good conversation. Great place to stay! We will be back!
Great new property located at Tin Lizzies in downtown Deadwood. Many great restaurants and bars within walking distance. Parking is very tight and rooms are not sound proofed well so you’d be wise to request an upper floor. Overall though a great stay in a fun, historic area.
New property in a central location. Clean rooms and friendly staff. Would stay again.
Beautiful property. Rooms were very spacious and well designed. Location was great. Parking isn’t ample, but they accommodate with golf cart shuttles from another lot which was much appreciated. Staff was excellent and very friendly. I would stay here again.
Great customer service! Front desk guys were great!
I arrived at 5:20pm with my 88 year old dad to find our room was not yet ready, At 5:30pm? Nothing done to make up for this. Had to wait nearly an hour to check in which affected our dinner plans.
Parking is difficult
Cadillac Jacks Casino is within a 5-minute walk of Four Points by Sheraton Deadwood while other popular sites like Deadwood Chamber of Commerce & Visitors Bureau are within a 15-minute stroll. This 3-star hotel has 109 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel serves as home to a pub, along with a restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.
55-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Microwaves, coffee makers, and free newspapers are also available.
Guests of Four Points by Sheraton Deadwood enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Valet parking is offered for USD 19.95 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and laundry facilities.
Dear Coy,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
The staff member was ver frazzled, told me good luck finding parking when I checked in and didn’t explain breakfast or anything, she basically acted like I was a burden. Parking was hard, had to drive around town looking.
Thank you very much for your feedback. Our dearest apologies for your arrival experience. This has been addressed with the leadership team to ensure we improve on areas to ensure guest satisfaction. We hope to have another chance to serve you when your travels bring you back to Deadwood.
That staff was very friendly and accommodating
Thank you very much for your wonderful review! We are pleased to hear the friendly and accommodating staff made your stay memorable. Please come stay with us again the next time your travels bring you back to Deadwood.
The entire staff was friendly and helpful. Shannon mixes some great cocktails and adds good conversation. Great place to stay! We will be back!
Thank you so very much for the great review. We look forward to you staying with us again in the future!
Great new property located at Tin Lizzies in downtown Deadwood. Many great restaurants and bars within walking distance. Parking is very tight and rooms are not sound proofed well so you’d be wise to request an upper floor. Overall though a great stay in a fun, historic area.
Thank you for your review and feedback. We hope to have another opportunity to serve you when your travels bring you back to Deadwood.
New property in a central location. Clean rooms and friendly staff. Would stay again.
Thank you very much for your review! We look forward to you staying with us again in the future.
Dear Philip,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.