We ate in the bar and it was not edible, cold and tasteless. Due to the open pool area it was damp, and smelled like chlorine. Obviously the fans and venting need upgraded.
This is a good property. It appeared to be undergoing some upgrades.
Smelt like mildew in the room. There was fruit flies everywhere and food was left in our fridge from previous guests
The sofa bed in room 132 was broken after some hard pulling was able to open. Behind the sofa was discussing. Bad enough for health department to have issues with it. The water park was wonderful this is the 4th time staying there. Was very disappointed
False Advertisement, water park’s big slide was down & hot tub not working
The only issue we had was getting room service to answer the phone. We had to go down to the bar and order our food. This swimming pool and hot tub or great. Their rooms were neat and clean. The outside of the building was extremely clean. I would definitely stay at this place again.
VERY noisy we did not get any sleep. Kids running and screaming in the halls all night. We had to leave for a 3am flight and it did not get guiet until we had to leave.
I literally checked out a couple hours after I checked in. Staff around the pool were horrible except one young man. Toilet in room looked like a monster was trying to crawl its way out of it with gross scratches EVERYWHERE. It didn't flush unless you held it for the entire 36 seconds it took to flush. I drove over an hour and a half and literally left and went home. Will not be returning.
My Mom and me spent the night to catch a flight in the morning. We were able to get an early check-in and found the place quite nice. Was quiet even with a waterpark but it was during the week so no "Kid" parties. Best thing was the staff. Had a new employee at the desk but did a very good job and when he didn't know the answer he found someone who did. Best of all one of the staff members Dylan noticed something hanging from the bottom of my car and another staff member Brett helped by securing it. Big shout out to them!! Room clean, warm and comfortable.
Waterpark was fine but pools were cold, no clean towels & staff was head counting people in the hot tub. Everyone was in the hot tub because pools were so cold!
Breakfast costs $4.99 not worth it needs to be no charge.
The pool area was ok when we went, for the most part my kids enjoyed it. They did complain it was a little cold and we were disappointed the hot tub was not working. The rooms were pretty clean overall, but we did find a used bar of soap in the tub when we arrived, which was kind of gross. We were also a little annoyed the morning of check out because we had staff knock three times before check out to see if the room was vacant yet, seems like they should wait until check out time happens. Overall it’s an ok hotel.
This place is perfect for families with children. The water park would be so much fun to bring the kids. I like that there's a restaurant and bars on the property there's also a casino. The thing I don't like about the property is it's very noisy. I had room 168 and don't get room 168. It is right next to the back door and people are going in and out, laughing and talking until 3:00 in the morning and the door makes a banging noise every time somebody goes in and out of it and it wakes you up every time.
Pool side room smelled like smoke and everything was very damp in our room. Not a clean room and extremely overpriced
NICE SPORTS BAR AND WATER FACILITY
Water park is great for kids however the attendants and staff do a poor job of enforcing safety rules so if traveling with young kids beware
Ramada by Wyndham Sioux Falls Airport-Waterpark & Event Ctr places you within a 10-minute stroll of popular attractions such as Sioux Falls Arena and Sioux Falls Convention Center. This 150-room, 3-star hotel has 3 indoor pools along with a casino and a free water park.
Enjoy a bite to eat at Boss Pizzaria & Tap House, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Ramada by Wyndham Sioux Falls Airport-Waterpark & Event Ctr features 3 indoor pools, a casino, and a free water park. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include a children's pool, a gym, and free WiFi in public areas.
We ate in the bar and it was not edible, cold and tasteless. Due to the open pool area it was damp, and smelled like chlorine. Obviously the fans and venting need upgraded.
This is a good property. It appeared to be undergoing some upgrades.
Thank you for your feedback, we are renovating at the moment, we hope to see you again . once again thank you for your feedback, have a great day
Smelt like mildew in the room. There was fruit flies everywhere and food was left in our fridge from previous guests
Thank you for your stay with us and for sharing your experience with other travelers. We have noted your feedback and will continue our improvement in those areas.
The sofa bed in room 132 was broken after some hard pulling was able to open. Behind the sofa was discussing. Bad enough for health department to have issues with it. The water park was wonderful this is the 4th time staying there. Was very disappointed
Thank you for your stay and we appreciate your candid feedback. Please rest assured that your feedback has been discussed with the responsible team leader and will improve in this area. We hope to have the opportunity to welcoming you back at the hotel again soon!
False Advertisement, water park’s big slide was down & hot tub not working
Hi Bianca, thank you for your stay and we appreciate your feedback. We are very sorry for not able to meet your expectations during this stay. We realized the message regarding the slide and hot tub closure were sent immediately at the time of reservation on July 1st and the hotel were notified that the message were acknowledged. We are very sorry should the person within your party who made this reservation did not get to communicated with you in this regard. Please rest assured that we are doing our best to get the slide and hot tub back in service as soon as possible. We hope to accommodate you again in the future.
The only issue we had was getting room service to answer the phone. We had to go down to the bar and order our food. This swimming pool and hot tub or great. Their rooms were neat and clean. The outside of the building was extremely clean. I would definitely stay at this place again.
Thank you for sharing your experience with other travelers, the resturatn is seperate from the hotel, We are happy to read, that you enjoyed your stay!
VERY noisy we did not get any sleep. Kids running and screaming in the halls all night. We had to leave for a 3am flight and it did not get guiet until we had to leave.
We do apologize that your stay was not pleasurable while with us, we try our best to enforce the curfew with the parents of the kids. We again apologize for the noise you had to endure while trying to rest for an early morning.
I literally checked out a couple hours after I checked in. Staff around the pool were horrible except one young man. Toilet in room looked like a monster was trying to crawl its way out of it with gross scratches EVERYWHERE. It didn't flush unless you held it for the entire 36 seconds it took to flush. I drove over an hour and a half and literally left and went home. Will not be returning.
We do apologize that we did not meet your expectations , we do appreciate the feedback.
My Mom and me spent the night to catch a flight in the morning. We were able to get an early check-in and found the place quite nice. Was quiet even with a waterpark but it was during the week so no "Kid" parties. Best thing was the staff. Had a new employee at the desk but did a very good job and when he didn't know the answer he found someone who did. Best of all one of the staff members Dylan noticed something hanging from the bottom of my car and another staff member Brett helped by securing it. Big shout out to them!! Room clean, warm and comfortable.
Thank you so much for your stay. We really appreciate you taking the time out to share your experience with us and other travelers. We're so happy to know that you had a great stay and able to earn your full satisfaction. We look forward to seeing you again in the future!
Thank you four feedback