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Sheraton Sioux Falls & Convention Center

3.5 out of 5.0

Recent guest reviews

Super classy and quiet and nice. The hot tub was nice and fun.

I didn't utilize everything the hotel had to offer, but I was pleasantly surprised with the hotel staff--very helpful, efficient, and knowledgeable. For a traveling professional, it doesn't hurt that they have a restaurant and bar available either. It's very close to the airport on the north end of Sioux Falls. It's not hard to get downtown from here, but it would require driving. Use this for business travel, airport access, and access to the Sanford convention/event center. The only knock is that WiFi is an extra charge--about $11.50 per day after taxes.

The hotel is in a great location, especially since we were seeing a show at the Sioux Falls Arena. However, that's really the only positive thing about our stay. Every staff member we encountered was very rude from the employee that checked us in, to the bartender, to another employee we asked about a recommendation on where to get souvenirs. They all had an attitude about them like we were somehow wasting their time. The rooms are clean, but the internet is not free and the rooms are not equipped with a mini fridge. We dined at the on-site restaurant and although the prices are reasonable, the food is sub-par. Overall, for the price of our stay and the amenities offered, we will definitely choose to stay elsewhere if ever in the Sioux Falls area again.

All the comforts, comfortably. Nice staff, good eats and drinks.

beautiful place to stay. waterfalls pretty, glass elevators fun to look out

My room was apparently too near the bar and open area because it was noisy from 6:00 Am until after midnight. They really need to spend some money to make rooms in that area of the hotel more separated acoustically as it was real noisy and made it very hard to sleep. If you are going to the convention center its quite handy as it's within a couple of hundred feet, but if you want some quiet, you should look for another place. They said that they were in the process of updating the rooms, which the room I was staying in really needed. It had obviously been a long time since anything had been done tomake the troom that I was staying in very nice. On the positive side, The decor of the lobby, bar and restaurant area was quite nice. The bar poured good drinks and the restaurant, while nothing special did have a nice considerate staff. The place is nothing special. You can get a better deal at almost any of the near by hotels.

We chose this hotel because we had stayed before and rather enjoyed the over-all experience. This time, a couple years later it (the hotel) seems to have devolved a bit from it's former state. The interior of the bldg. is nice but feels dated. The entry doors are a big hassle for anyone with luggage, and the exterior is clean but requires maintenance if they expect to be perceived as a luxury hotel. The price was good, the room was clean, the room-service staff was polite, and it was quiet. There was an incident where my teen daughter and her friend were policed rudely by a member of the night watch, and the desk area in general was somewhat less personable than expected... (hard to explain, but real). Main complaint is that they are less than forthcoming in their "nickel and dimeing" tactics to increase revenue, such as charging $2.99 per hour for wifi access and $2.99 for a cheap bottle of water. In my opinion, they would do better to treat every paying customer as though they were important, and invest in more "curb appeal" for improved first impressions. This is where revenue comes from- customer loyalty.

This hotel had all the amenities needed for a one-night stay. My only real issue was that our hotel room was on the hallway facing the open space above the lobby/bar/restaurant and so it was pretty loud too early in the morning. Overall, a good hotel for the price!

Clean and straightforward rooms and facilities. Slightly overpriced, but convenient for conferences. Bar and restaurant very pricy. Some problems with noise from the courtyard with rooms overlooking it. Convention center staff and food was fantastic-- hotel staff left something to be desired.

The beds were very comfortable. A/C was quiet. Rooms very clean. Lobby was very interesting with the waterfalls and Japanese paper balls hanging from the 80' ceiling. Pool was clean. Food was good. Would definitely stay there again.

Smooth check-in. Nice room on club level with loveseat and chair. Complimentary bottled water waiting for me. Large, flat-screen tv. Comfy bed. Spacious bathroom. And the best feature? Starbucks coffee in my room!

Overall the Sheraton has friendly, courteous staff. The room is clean and well presented. Like many hotels the bed has a sumptuous comforter. However, unless the temperature of the room is below 50 degrees, there is no need for a sumptuous comforter. The breakfast (eggs Benedict and buffet) were below par.

We had a late check-in which was not a problem at all. The food and drinks were delicious, but a little on the pricey side. I was attempted to try out the hot tub (along with 3 other guests), but it was not working. The security guard came along and fixed it shortly for us. The elevator made beeping noises all night long, even though we were at the end of the hallway away from it. Overall, we enjoyed our stay. Very clean and very friendly service!!

We did not spend much time at the hotel as we we were here for a wedding and really just needed a place to sleep. The room was fine. I thought the selection of food at the Sunday Brunch was not very good for the price paid. Also many of the items were not being restocked in a timely manner so you had to ask for certain items (i.e. Butter, orange juice, etc.)

Did not like the Wifi Internet charges and the Business Office charges. Wifi was $3 for an hour or $10 for 24 hours. (It's free at lower priced hotels.) Also, neither lamps on each side of the bed worked, although this would have been easy to fix if I had called maintenance.

Very enjoyable and quiet

The sheets were really starchy. Never had sheets like that at this hotel before. Quiet place however you have to take a short drive to the eating places.

Came for large Chamber of Commerce event at the Convention Center. Conveniently located next door. Rooms are large and clean. Lounge and first floor restaurant were clean and comfortable. Friendly staff.

very good

This was a great stay for my family. the only thing was that the pool was a little cold. esp for our one year old. and that was the main reason I picked this hotel. It was a reasonable price and had a pool. but it was clean and the staff was really nice and helpful!

1211 West Avenue North Sioux Falls SD

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a 5-minute walk of Sioux Falls Arena, Sheraton Sioux Falls & Convention Center is within a 15-minute stroll of Sioux Falls Convention Center. This 243-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. It's near the airport and also a short walk from Veterans' Memorial Park and Denny Sanford Premier Center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All 243 air-conditioned rooms provide coffee makers, free newspapers, and safes. Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Phones and ironing boards are other standard amenities.


Property features

Guests of Sheraton Sioux Falls & Convention Center have access to an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 6 meeting rooms, and conference space.

Room options

Club Floor, 1 King Bed with Sofa bed, Business Lounge Access

King 1 | Sleeps 4

Executive Room, 2 Queen Beds

Queen 2 | Sleeps 4

Traditional Room, 2 Double Beds

Full 2 | Sleeps 4

Executive Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Sheraton Sioux Falls & Convention Center

Couples (8) Business (9) Family (6) Other (3)
5

fun weekend

Couples

Super classy and quiet and nice. The hot tub was nice and fun.

By on Jan 20, 2015

4

great staff, clean rooms

BusinessTravelers

I didn't utilize everything the hotel had to offer, but I was pleasantly surprised with the hotel staff--very helpful, efficient, and knowledgeable. For a traveling professional, it doesn't hurt that they have a restaurant and bar available either. It's very close to the airport on the north end of Sioux Falls. It's not hard to get downtown from here, but it would require driving. Use this for business travel, airport access, and access to the Sanford convention/event center. The only knock is that WiFi is an extra charge--about $11.50 per day after taxes.

By on Sep 26, 2014

2

expected much more

Couples

The hotel is in a great location, especially since we were seeing a show at the Sioux Falls Arena. However, that's really the only positive thing about our stay. Every staff member we encountered was very rude from the employee that checked us in, to the bartender, to another employee we asked about a recommendation on where to get souvenirs. They all had an attitude about them like we were somehow wasting their time. The rooms are clean, but the internet is not free and the rooms are not equipped with a mini fridge. We dined at the on-site restaurant and although the prices are reasonable, the food is sub-par. Overall, for the price of our stay and the amenities offered, we will definitely choose to stay elsewhere if ever in the Sioux Falls area again.

By on May 19, 2014

4

nice shelter

Singles

All the comforts, comfortably. Nice staff, good eats and drinks.

By on Oct 7, 2013

5

layover between flights

Families

beautiful place to stay. waterfalls pretty, glass elevators fun to look out

By on Sep 30, 2013

3

noisy and old

Couples

My room was apparently too near the bar and open area because it was noisy from 6:00 Am until after midnight. They really need to spend some money to make rooms in that area of the hotel more separated acoustically as it was real noisy and made it very hard to sleep. If you are going to the convention center its quite handy as it's within a couple of hundred feet, but if you want some quiet, you should look for another place. They said that they were in the process of updating the rooms, which the room I was staying in really needed. It had obviously been a long time since anything had been done tomake the troom that I was staying in very nice. On the positive side, The decor of the lobby, bar and restaurant area was quite nice. The bar poured good drinks and the restaurant, while nothing special did have a nice considerate staff. The place is nothing special. You can get a better deal at almost any of the near by hotels.

By on Mar 25, 2013

4

nice and quiet

Families

We chose this hotel because we had stayed before and rather enjoyed the over-all experience. This time, a couple years later it (the hotel) seems to have devolved a bit from it's former state. The interior of the bldg. is nice but feels dated. The entry doors are a big hassle for anyone with luggage, and the exterior is clean but requires maintenance if they expect to be perceived as a luxury hotel. The price was good, the room was clean, the room-service staff was polite, and it was quiet. There was an incident where my teen daughter and her friend were policed rudely by a member of the night watch, and the desk area in general was somewhat less personable than expected... (hard to explain, but real). Main complaint is that they are less than forthcoming in their "nickel and dimeing" tactics to increase revenue, such as charging $2.99 per hour for wifi access and $2.99 for a cheap bottle of water. In my opinion, they would do better to treat every paying customer as though they were important, and invest in more "curb appeal" for improved first impressions. This is where revenue comes from- customer loyalty.

By on Dec 31, 2011

3

nice hotel

Couples

This hotel had all the amenities needed for a one-night stay. My only real issue was that our hotel room was on the hallway facing the open space above the lobby/bar/restaurant and so it was pretty loud too early in the morning. Overall, a good hotel for the price!

By on Oct 16, 2011

4

great convention center

BusinessTravelers

Clean and straightforward rooms and facilities. Slightly overpriced, but convenient for conferences. Bar and restaurant very pricy. Some problems with noise from the courtyard with rooms overlooking it. Convention center staff and food was fantastic-- hotel staff left something to be desired.

By on Aug 19, 2011

4

sheraton sioux falls

Families

The beds were very comfortable. A/C was quiet. Rooms very clean. Lobby was very interesting with the waterfalls and Japanese paper balls hanging from the 80' ceiling. Pool was clean. Food was good. Would definitely stay there again.

By on Jul 20, 2011