Ramada by Wyndham Sioux Falls

The manager of this property, was extremely combative. I called to verify that my mother-in-law‘s room was on the first floor and had handicap accessible restroom, and he immediately started yelling at me that just because I got it online and it says it there, doesn’t mean they have it available. When we went to drop her off, he was going to charge extra for my husband who was just dropping her off. Then anytime he went through the lobby the manager would ask what he needed, he was just there to pick her up or drop her off. It seemed very odd to be monitored the way he was monitoring people coming through the doors .

Ok

First of all, the pet fee stated on Orbitz was wrong and i ended up having to pay extra, which for the state of the room and hotel is absolutely absurd. I was exhausted after driving 12 hours and just wanted to go to bed so i paid it. Get to the room and was appalled... actually before even getting to the room. The hallways were obviously under renovation (at least that's how it appears) with the baseboard ripped off and carpet pulled up and laying against the doors. Get into the room and the carpet is ripped and stained, holes in the walls, the bathroom looked like a tornado hit it. The girl at the front desk was annoyed that i wanted a refund and lied to orbitz saying i had already been there hours, meanwhile i called to get a refund not 30 min after check in. I ended up paying almost two hundred dollars for this pos room where i didn't even feel safe with a broken window. Not even a real pillow to sleep on. I was very disappointed that orbitz refused to refund so that i could find another place to stay.

Very clean despite needing many repairs. Carpets held down with packing tape, be careful to pull your door shut when leaving, they stick and ours was left open all day. Smells moldy and musty. Very hot and a/c doesn’t work very well, also very loud. Shower vent extremely loud, Will wakes your party.

Most disgusting hotel I have ever seen, dirty, duck tape all over in hallways keeping carpet down, dirty rooms, stains on carpet, bad odor when walking into hotel. Front window of hotel has hose hanging out of the window with tattered curtains. Front desk staff did not seem alarmed when I approached them about the hotel issues. I refused to stay there and had to book another hotel.

One of my rooms believe it was 216 had a very weird smell to and the other we had had a very loud buzzing sound staff was ehh told the guy when I checked out that 216 was not used and that it had a weird smell and simply shrugged never even looking at me and says we will see as off I was lying I didn't even ask for a refund was just informing his smug face that there was a problem in the room lol oh well

We never checked in. I booked through the Ramada website with a lady from the bigger hotel/water park helping me. I meant to book a room for my son’s birthday and she booked me at the wrong hotel. I didn’t figure it out until I called to confirm my reservation 4 days prior. Unfortunately they refused to refund me or change my room to the right hotel in town. They were trying to make me rebook a room for a minimum 2 night stay for more than 4x what I already paid. It was ridiculous, will never try to use their hotel or water park again.

Good.satisfied.would recommend this place.medical stay

It was old. They had construction going on could of posted something about it. Then door on my room the door seam looked like somebody took a screw driver to it. Did not feel safe because door did close all the way. Had to check it when you entered the room. Bed was the worst i ever slept on very uncomfortable.

There was roaches, the bathroom was disgusting, the hot tub was dirty and cold, the over night staff was rude and breakfast area was not stocked and food was cold

Ok place. Clean is the main thing. We were barely there for 14 hours

The pool and hot tub area was gross. The hot tub was just warm didnt circulate and had a pond scum look on top of water.

Needs updated. The bathroom door was pulling apart. The carpet in room was damp. The whole room felt humid. The frint door and entrance to the building needs updated and the door fixed as it doesnt shut or completely close properly.

Set up the reservation that morning, wasn't able to make it that far traveling like we thought, called to cancel it as soon as we realized their was no way we'd make it and they cancelled the reservation but still charged the account and refused to work with us on it, were very rude on the phone as well, we travel through Sioux falls all the time and this is the 4th time we've had problems with this particular hotel, we will NEVER use this location again.