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Dirty place to stay. Air conditioner didn’t work most of the time and was very loud. Hot tub was closed down due to company decision. We went to another hotel and the hot tub was able to be used.
All of the staff (maintenance men, housekeeper, front desk staff, waitress) were excellent with the exception of one front desk person. It was under construction so it was a little messy in the hallways but the rooms were very nicely done. There was an issue with the pool and in the morning the front desk lady was helpful but in the afternoon the man running the front desk was less than helpful, almost rude. Since he didn’t help, we asked housekeeping to call maintenance to find out if the slide could be opened since it was an hour past when the pamphlet said it was to opened and my kids used it in the morning so we knew that it wasn’t part of the pool problem they were having earlier. Very quickly maintenance came and unlocked the gate.
The room door going to the outside took two hands to open, it stuck on hooved up floor. It was ok, a bit overpriced for the quality.
Room was very clean. No continental breakfast offered.
The room was CLEAN, updated, and very comfortable. The staff was friendly and accommodating. The pool was perfect. Definitely a great value.
Outdoor pool was nice to relax in the evening time.
this place should be close while under renovation .. staff was rude and hotel is gross
Because I reserved through Orbitz, I felt the initial desk clerk considered me not as worthy of a client. She told me to use Door A and that was blocked, there were several hallways blocked by construction. There was no elevator available at that door or door C. I requested a different room and that seemed to be a problem with the desk. I did get a different room and that was much better. However, the construction was evident at most of the doors and the east doors did not have handicap buttons. My room was great, but the rest of the building seemed too construction apparent which was not appealing to guests. I also didn't appreciate that I had to pay $20 more for the fourth night just because I had reserved the first three thru Obritz. Also the desk and other services were not on the same page-desk said they were having computer issues. I wonder about their organization.
To many people without bands in pool areas. Very crowded
The pool area was overcrowded. Waited for over an hour to find place to sit. A fight broke out between 2 adult males Security was called by a pool staff but public broke up the fight before security showed up. Really frightening due to many chairs were pushed and children in the area. Woman screaming loudly. I was tempted to call 911 due to no show of security!!!
We went a day early to spend time in the hot tub, but it was out of order. We had a poolside room, but didn't need it because of that.
Great for families! We always stay here when we are in town with the kids (they love the pool!)
Best Western Plus Ramkota Hotel places you within 2 miles (3 km) of popular sights like Denny Sanford Premier Center and Sioux Falls Convention Center. This 3-star hotel has 228 guestrooms and offers an outdoor pool, an indoor pool, and free in-room WiFi.
This hotel serves as home to a lobby lounge, along with a family restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 10 AM.
All of Best Western Plus Ramkota Hotel's 228 rooms are individually decorated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are also standard.
Best Western Plus Ramkota Hotel features an indoor pool, an outdoor pool, and a children's pool. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a gym, a sauna, and free WiFi in public areas.
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I am sorry you couldn't rate your stay with us higher. Please let us know if there are specific issues you encountered so that we can have them addressed. Thank you.
Dirty place to stay. Air conditioner didn’t work most of the time and was very loud. Hot tub was closed down due to company decision. We went to another hotel and the hot tub was able to be used.
Andy, I apologize for the inconvenience of the hot tub being closed. While we have opened both of our pool areas we decided to keep our hot tub closed out of an abundance of caution. Thank you very much for your feedback.
All of the staff (maintenance men, housekeeper, front desk staff, waitress) were excellent with the exception of one front desk person. It was under construction so it was a little messy in the hallways but the rooms were very nicely done. There was an issue with the pool and in the morning the front desk lady was helpful but in the afternoon the man running the front desk was less than helpful, almost rude. Since he didn’t help, we asked housekeeping to call maintenance to find out if the slide could be opened since it was an hour past when the pamphlet said it was to opened and my kids used it in the morning so we knew that it wasn’t part of the pool problem they were having earlier. Very quickly maintenance came and unlocked the gate.
The room door going to the outside took two hands to open, it stuck on hooved up floor. It was ok, a bit overpriced for the quality.
Thank you for your 5 star review and thank you for staying with us.
Room was very clean. No continental breakfast offered.
Thank you for your review and thank you for staying with us.
Thank you so much for the 5 star rating!