Like the accessibility to the highways.. I don’t like that it has no in house restaurant
The key didn’t work the first time. No hot water and we had to take cold water shower....
Hate paying for parking. Put it in the initial prices. Shuttle stops at 4. Kinda silly.
Great, clean, nice staff. Would stay again if in the area
Very welcoming staff. Very comfortable room. Would definitely stay again and recommend to others. Thank you!
The bed was really, really comfortable. We slept like a rock.
Traveled all day, checked in at 10:30pm, asked for a quiet room, got a room facing the expressway. We were too exhausted to ask for another room. Needless to say, we didn’t get much rest. In the morning, we were told some staff are ‘new’. Well, if they’re not properly trained, why are they helping customers? Disappointed.
Nice upgraded hotel!! One of my favorites in the Walnut Creek area!
Medium cost hotel with breakfast, a small pool and jacuzzi, beautiful grounds and friendly staff. Convenient to highways, easy access to areas in the bay. BART station and the comfort of a low crime and easy going home town feel.
Our room was on a very loud side of their building. We heard powerwashing,grab pickup, forklift drivers, all at and 5 in the morning every morning for four nights
Due to CAL graduation, Berkeley, CA area hotels were booked or expensive. Holiday Inn Express @ Walnut Creek, CA was available at a reasonable rate. We had booked two rooms. Had made several phone calls before the arrival date requesting the 2 rooms to be close to each other. However, when arrived we were given rooms in two separate wings. Construction of the breakfast area and restroom were underway all through our stay. Staff were courteous and helpful. Free breakfast was decent. Will recommend the hotel.
Nice accommodations for the price. Breakfast buffet was excellent. Staff was friendly. House cleaning left trash on the table in the room. The heater fan in the room was a little loud for me. Bed was comfortable. Overall it was okay. Petty much what I expected.
Very nice stay. Staff was very helpful. Nice room. Conveniently located close to BART. No problems.
Holiday Inn Express Walnut Creek places you within a short walk of Lindsay Wildlife Museum and within a mile (2 km) of Kaiser Permanente. This 164-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 164 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 37-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also available.
At Holiday Inn Express Walnut Creek, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 10 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and free newspapers.
Dear Valued Holiday Inn Express Guest, Thank you for taking the time to rate our hotel so highly and for providing positive feedback about your recent stay. We are delighted to know you enjoyed your time with us and that our staff, service and amenities met to your satisfaction. We look forward to welcoming you back. We are hopeful that you will make Holiday Inn Express Walnut Creek your hotel of choice for future travels to the area. Yours in Hospitality Todd Craig – General Manager & the Holiday Inn Express Walnut Creek Team.
Like the accessibility to the highways.. I don’t like that it has no in house restaurant
Dear Valued Holiday Inn Express Walnut Creek Guest. Thank you for taking the time to share your stay comments and rate your experience via Expedia. We look forward to welcoming you back in the future. Yours in Hospitality Todd Craig - General Manager
The key didn’t work the first time. No hot water and we had to take cold water shower....
Dear Karen, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Cynthia T Assistant General Manager
Hate paying for parking. Put it in the initial prices. Shuttle stops at 4. Kinda silly.
Dear Hotel Traveler, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Cynthia T Assistant General Manager
Great, clean, nice staff. Would stay again if in the area
Dear Hotel Travel, Thank you so much for your five star review of our newly renovated hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cynthia T Assistant General Manager
Dear Hotel Traveler: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Cyntthia T Assistant General Manager
Dear Hotel Traveler; Thank you so much for your five review of our newly renovated hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cynthia T Assistant General Manager
Very welcoming staff. Very comfortable room. Would definitely stay again and recommend to others. Thank you!
Hello, Thank you for the kind words and the GREAT review! We are glad you chose to stay with us, and look forward to seeing you the next time you are in the Walnut Creek area.
Dear Valued Holiday Inn Express Guest, Thank you for taking the time to rate our hotel so highly and for providing positive feedback about your recent stay. We are delighted to know you enjoyed your time with us and that our staff, service and amenities met to your satisfaction. We look forward to welcoming you back. We are hopeful that you will make Holiday Inn Express Walnut Creek your hotel of choice for future travels to the area. Yours in Hospitality Todd Craig – General Manager & the Holiday Inn Express Walnut Creek Team.