- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Holiday Inn Express Walnut Creek
3.0 out of 5.0Enter your dates to see prices
Holiday Inn Express Walnut Creek
3.0 out of 5.0
4.0
out of 5
"Good!"
See all 93 reviews
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Recent guest reviews
Nice accommodations for the price. Breakfast buffet was excellent. Staff was friendly. House cleaning left trash on the table in the room. The heater fan in the room was a little loud for me. Bed was comfortable. Overall it was okay. Petty much what I expected.
Very nice stay. Staff was very helpful. Nice room. Conveniently located close to BART. No problems.
The staff is excellent here. I requested one of our rooms to be a handicap room and they accomadated us with that. They also had an ajointing room next door for us. She even called our room to make sure everything was ok after we were settled in. The breakfast was great and the staff was friendly.
I think Holiday Inn Expresses are overpriced IMO. This one is just like all the others that are expensive for almost no value. I'm unsure why they charge the rates they do. It is okay, decent rooms, cleaniness. Nothing special, and I'd say that you can stay at a nice marriott or hilton for same price. so not sure why you'd stay at the holiday inn express. I'm wasn't really that impressed by it, nor disgusted by it. kinda indifferent.
Needed a hotel near the Bart station on Walnut Creek and was glad I choose this one. Clean rooms friendly staff would stay again.
Staff was nice and friendly. Room was clean and comfortable. Easy Uber pickup and drop-off. Really appreciated the breakfast options.
Horrible. Couldn't get a paper receipt from the front desk, and Orbitz never sent me one. I will never use Orbitz again.
The hotel was quiet, clean, and nice. The staff were great, especially the ladies running the breakfast buffet. We loved the courtyard, it was nice to sit out there in the morning and relax. We used this as a base for treks out to various places, from Napa to Monterey. It was just what we needed.
I just got this hotel, because it was close to San Francisco, so you can ride the BART(bay area rapid transit) or drive. If someone prefer to drive, be ready to deal with the traffic, every highway is bumper to bumper. Plus you have to pay $5.00 At the bay bridge (toll) to enter to San Francisco.
Hotel was clean and staff very friendly. The room air conditioner was quite loud and with window open the nearby freeway sounded like a jet aircraft passing by. With window closed it was minimal. Nice breakfast and very friendly staff.
room 230 rug had quite a few stains and the chair was worn through in the arms otherwise it was fine
Furniture was stained, air conditioner wouldn't turn on. Had late check out but couldn't enjoy as they started cleaning rooms at like 8am....
Everything was great. My only complaint is with the curtains in the room. They are white and transparent, and unfortunately see through. Other than that, hotel stay was nice. Friendly staff.
Phony $2 a night charge for "tourism", which isn't stated on the bill in the least. Hotel is exceptionally loud in terms of highway noise and even though they claim to have security guards checking quiet hours starting at 10, guest noise continued past midnight, even after calling and asking them to address it. No blackout curtains with the highway on one side and a blindingly bright gas station on the other, definitely not the best place to have sheer curtains. Room keys were very unreliable. No call before letting delivery to your room. Breakfast was impressive. Staff was polite.
Convenient, clean, safe, pleasant place close to BART and the freeway, walking distance to many different dinner options.
It was okay, nothing to write home about. The rooms were clean enough, but not stocked, asked for towels and it took them over an hour to bring them.
My daughter and I stayed here for 4 nights on an apartment-hunting trip in Walnut Creek in May. The beds were really comfortable. The room was fine. Breakfast was as good as I expect for a standard free breakfast at a Holiday Inn. Parking in a garage under the hotel, which was nice & convenient. This is not a beautiful part of Walnut Creek, but more of a light industrial/strip mall area. On one day, we spent a couple of hours in the middle of the day in the room with the do not disturb sign out. This caused us to miss the maid service, so that was disappointing. Hotel staff promptly brought fresh linens when requested that night. The biggest problem we had was that I asked the front desk to order a taxi at 5:15 am on our check out day, and this request was overlooked. We ended up leaving 20 minutes later. We were taking BART to the airport. If we hadn't included some cushion time in our schedule, we could have had a hard time getting to the airport on time. If I were to stay here again, I would handle my transportation needs myself rather than rely on the staff.
The night staff was fantastic with my late arrival!
Met all the reviews I expected. Old facility, clean and well managed.
Very good, I enjoyed my stay, I am in a hurry if you don't accept my comments, I am gone
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a mile (2 km) of Lindsay Wildlife Museum, Holiday Inn Express Walnut Creek is within 2 miles (3 km) of Gardens at Heather Farm. This 3-star hotel has 164 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Ruth Bancroft Garden and Broadway Plaza are also near this Walnut Creek hotel.
Dining
Free hot/cold buffet breakfast is included with your stay and awaits you each morning.
Rooms
All 164 air-conditioned accommodations feature sitting areas. 37-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.
Property features
At Holiday Inn Express Walnut Creek, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and express check-in.
Guest reviews for Holiday Inn Express Walnut Creek
convenient
Everyone
Nice accommodations for the price. Breakfast buffet was excellent. Staff was friendly. House cleaning left trash on the table in the room. The heater fan in the room was a little loud for me. Bed was comfortable. Overall it was okay. Petty much what I expected.
very convenient
Everyone
Very nice stay. Staff was very helpful. Nice room. Conveniently located close to BART. No problems.
Review comment
Cynthia T responded on Dec 28, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cynthia T. Assistant General Manager
excellent service.
Everyone
The staff is excellent here. I requested one of our rooms to be a handicap room and they accomadated us with that. They also had an ajointing room next door for us. She even called our room to make sure everything was ok after we were settled in. The breakfast was great and the staff was friendly.
Review comment
Cynthia T responded on Nov 13, 2017
Dear JYO: Thank you so much for your positive review of our hotel. I am pleased to hear you enjoyed your stay with us. I'm happy to hear that the staff was friendly and that we were able to meet your accommodations for your stay with us. It's something our staff takes great pride in. We hope you will visit us again when you are back in Walnut Creek. Sincerely, Cynthia T Assistant General Manager
ok
Everyone
I think Holiday Inn Expresses are overpriced IMO. This one is just like all the others that are expensive for almost no value. I'm unsure why they charge the rates they do. It is okay, decent rooms, cleaniness. Nothing special, and I'd say that you can stay at a nice marriott or hilton for same price. so not sure why you'd stay at the holiday inn express. I'm wasn't really that impressed by it, nor disgusted by it. kinda indifferent.
Review comment
Cynthia T responded on Oct 30, 2017
We appreciate you taking the time to give the breakdown of our property here in Walnut Creek. We are actually due for a renovation which will include all new amenities, décor, internet, and there will also be safety deposit boxes all coming soon.. We hope you give us the opportunity to serve you once again on your next trip to Walnut Creek
at a wedding!
Everyone
Needed a hotel near the Bart station on Walnut Creek and was glad I choose this one. Clean rooms friendly staff would stay again.
Review comment
Cynthia T responded on Nov 4, 2017
Thank you so much for your positive review of our hotel. I am pleased to hear you enjoyed your stay with us in that our staff was friendly and your room was clean. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cynthia T Assistant General Manager
nice hotel close to pleasant hill bart station
Business Travelers
Staff was nice and friendly. Room was clean and comfortable. Easy Uber pickup and drop-off. Really appreciated the breakfast options.
Review comment
Cynthia T responded on Nov 11, 2017
Dear David: Thank you so much for your positive review of our hotel. I am pleased to hear you enjoyed your stay with us and that our staff was nice and friendly , the room was clean and comfortable . It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cynthia T Assistant General Manager
Everyone
Horrible. Couldn't get a paper receipt from the front desk, and Orbitz never sent me one. I will never use Orbitz again.
nice quiet place
Everyone
The hotel was quiet, clean, and nice. The staff were great, especially the ladies running the breakfast buffet. We loved the courtyard, it was nice to sit out there in the morning and relax. We used this as a base for treks out to various places, from Napa to Monterey. It was just what we needed.
Review comment
Matt responded on Aug 11, 2017
Dear Guest, Thank you for the awesome review and the kind words! We're glad you liked the courtyard and the breakfast. We hope to see you at the start of your next trek!
Everyone
I just got this hotel, because it was close to San Francisco, so you can ride the BART(bay area rapid transit) or drive. If someone prefer to drive, be ready to deal with the traffic, every highway is bumper to bumper. Plus you have to pay $5.00 At the bay bridge (toll) to enter to San Francisco.
fine for the price.
Everyone
Hotel was clean and staff very friendly. The room air conditioner was quite loud and with window open the nearby freeway sounded like a jet aircraft passing by. With window closed it was minimal. Nice breakfast and very friendly staff.
Dave, We welcome our guests comments to give us another point of view. Thank you for the wide variety of comments you left us. We will be talking with our housekeeping staff about going over the rooms more closely. We are also renovating our rooms which will include a new ac/heating unit so hopefully that issue with not be a problem in the future. We sincerely appreciate your comments and will share them with our staff.