Awful
The temp adjustability was good. The bathroom floor was dirty with a large urine spot from the previous people and the lamps were dusty and the toilet would run every time we used it, we had to switch rooms.
This hotel was perfect for a quick business trip..
It was close to the commercial area where I am heading.
I could tell that there was thoughtful design in the decor. I also understand how hard the hospitality industry has been hit and staffing is limited. However, I don’t believe rooms should be open if they aren’t completely clean. I was disappointed at the lipstick on the pillow cases, sticky remote control and brown stains on the bathroom door and floor. I am a long time Hilton customer, and I’ll continue to stay at Hilton properties, but this was very disappointing.
Rooms are very small and dreary! Room 820 was dirty when we checked in!
Excellent service, fun knowledgeable bar staff with great food and local wines! Super friendly, helpful people who seem to enjoy working there
Purified water for fill with your own bottle. No good: I asked for towels, but they never come.
Liked the front desk people and Logan the bartender!! Appreciated the shuttle service to park.
Front desk check-in was a breeze. Staff was courteous. Housekeeping did a lousy job of leaving spoiled creamer and no regular sugar.... and I had to call twice for a replacement. While we appreciate the room being cleaned, we specifically instructed housekeeping WE DID NOT NEED THE ROOM CLEANED THAT DAY. This showed not understanding instructions/request. I’d give my stay there a 6, 10 being the highest!
This hotel is in need of a thorough room cleanings and updates, especially the small bathrooms. On the plus side, the king beds were very comfortable.
Valet staff very unhelpful. No clear registration parking. Did not ask to help with my bag. Asked for room with King bed got 2 queens. Room not clean. Visual easy dust on surfaces. Grime on light switches. Inside bathroom door looked like someone peer all over it. Probably (hopefully) water or ? But gross
The Veranda is within a 5-minute walk of Hilton Concord while other popular sites like Six Flags Hurricane Harbor Concord are within a 15-minute stroll. This 3.5-star hotel has 329 guestrooms and offers an outdoor pool, a 24-hour gym, and a 24-hour business center.
Enjoy a bite to eat at Plate and Vine, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6 AM to 9:30 AM.
All 329 rooms feature MP3 docks, refrigerators, and coffee makers. Guests can expect WiFi, wired Internet, and 42-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other amenities include free weekday newspapers, laptop-compatible safes, and phones.
At Hilton Concord, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 19 per night (USD 25 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Awful
The temp adjustability was good. The bathroom floor was dirty with a large urine spot from the previous people and the lamps were dusty and the toilet would run every time we used it, we had to switch rooms.
Thanks for staying with us, we apologize for any inconvenience that occurred during your stay. We appreciate your feedback!
This hotel was perfect for a quick business trip..
Thank you for sharing your experience. We hope to serve you again in the near future!
It was close to the commercial area where I am heading.
Thank you for sharing your experience with us! We look forward to welcoming you back to our hotel in the not too distant future.
I could tell that there was thoughtful design in the decor. I also understand how hard the hospitality industry has been hit and staffing is limited. However, I don’t believe rooms should be open if they aren’t completely clean. I was disappointed at the lipstick on the pillow cases, sticky remote control and brown stains on the bathroom door and floor. I am a long time Hilton customer, and I’ll continue to stay at Hilton properties, but this was very disappointing.
Thank you for taking a moment to share your experience. I apologize for any inconvenience. We look forward to welcoming you back to our hotel in the not too distant future.
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.
Rooms are very small and dreary! Room 820 was dirty when we checked in!
I am terribly sorry for your experience. We hope you will give us another opportunity in the near future.