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Clarion Hotel

2.5 out of 5.0

Recent guest reviews

The hotel staff was fantastic, extremely helpful. The hotel maids cleaned the room everyday and did the best they could considering the carpets was in need of change. The carpets smelled and looked as though they had never been changed. There was visible stains throughout the floor. At the rates for the room, they should have at least upgraded with new carpet.

The hotel is close to the feeewqy but the rooms are dirty.

Very pleasant and staff that would go out of their way to help you. Overall a 4 out of 5. Rooms were clean, furniture comfortable and in good condition, bathrooms awesome. My only criticism is people smoking (including weed) out doors so guests could smell it and the dryer in the laundry room needed work.

we got there and the person at the desk was confused about our stay,I ask for a king size bed and was given two double beds.

Well placed, nice staff, facility showing its age but room comfortable and bed sleeps well

the pictures on the website were deceiving. the hotel is like a motel. For the price it seemed like a good deal until we got to the room. the lobby looks really nice but the rooms are like motel rooms, not hotel rooms. Dirty because it's just so old and everything needs to be replaced. The area is nice. Maybe that's why the price was higher. If you're not paying less than 100.00 per night for a room like this you're paying too much. I wish I had paid the extra 40.00 for a better hotel. Check the room before you accept it. Don't look at the pictures on this website to make your decision because they don't reflect the actual condition of this place.

When I got to the hotel it took me over one hourly to check in the employee hade poor customer service very rude and care less about people checking in room was very smelly no remote for the TV when I call for it she just tell me to look for it on top of that it was no parking ugh.

people were amazing! Place was clean and close to everything!

Good budget place to stay, for a quick night. Room was good, staff friendly. Here are some problem, telephone didn't work in my room, as well as the walls are thin and you could hear your neighbors. The TV wasn't that responsive and looking for channels was a chore. WiFi wasn't in exists due to lack of signal strength. Some power outlets didn't work as well.

We chose this hotel for the price and the location. The hotel was nice, it looked like it was newly remodeled. The front desk staff was friendly and quick which was great after a long day. There are good food options very close to the hotel which made things even better. Planning to use this hotel again this weekend for yet another tournament.

Stayed for one night. Hotel was clean and the staff was friendly. The only bad thing I could say is that the pool was closed and we really felt like going for a swim. Other then that our stay was good.

Room was good but crazy people outside our room complaining about hotel deposit

Seedy room off the parking lot in an area that was insecure. Marginally equipped, small room with noisy heater. Would not recommend.

This hotel needs make over badly. Really old and run down. Breakfast was terrible. Never again. Didn't feel safe.

Hotel is fine but for description I did expect a bit more. Suggested for business travel but small room no desk. Electrical outlets difficult to get to also. Easy fixes but important. Room I was in was very worn too. I stay in area abou 3 nts a month and location is perfect but may not stay here again, sorry.

In town overnight, hotel is conveniently located off interstate. Ck an rooms. Person at front desk adamant about $250 hold for me incidentals which seemed sketchy, she seemed suspiciously odd to me, so I made sure room checked by housekeeping prior to check out

Basic amenities, quiet location near freeway, reasonable price, decent restaurant & bar. Extra coffee packs in room (a big plus). Good for business travelers.

Nice cosy hotel, perfect Location, the heating system was broke in my room =( , they use a kind of perfume all over the hotel That for me was not pleasant.

The rugs and room are old and dirty. The bath stopper didn't wiork. When I called for repairs the desk clerk told me 45 minutes later that he couldn't get in touch with maintenace. It still hasn't been fixed by the next evening. I was eventually told at 10 pm that themed have to order a part which wouldn't be there until after I'd left.

Easy access and close to Freeway and about 1 mile walk to Sams club where they had great Kettle Corn outside. Mr. Pops

1050 Burnett Ave Concord CA

Hotel highlights

  • Close to Waterworld California
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Clarion Hotel is located within a mile (2 km) of Waterworld California and California Grand Casino. This 198-room hotel has conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Sun Valley Mall is also 1 mi (1.6 km) from the hotel, which is near the airport.


Dining

Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 9 AM.


Rooms

All 198 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

At Clarion Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include 8 meeting rooms, a conference center, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Tower

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Tower

Queen 2 | Sleeps 4

Guest reviews for Clarion Hotel

Everyone (4) Business (21) Couples (15) Family (16) Other (8) Friends (1)
2

dirty carpets in need of upgrade

Everyone

The hotel staff was fantastic, extremely helpful. The hotel maids cleaned the room everyday and did the best they could considering the carpets was in need of change. The carpets smelled and looked as though they had never been changed. There was visible stains throughout the floor. At the rates for the room, they should have at least upgraded with new carpet.

By , from Atlanta GA. on Aug 17, 2017

Review comment responded on Aug 25, 2017

Sean, I appreciate your business as well as your comments. We are continuing to both clean and replace carpets as needed. We ask for another opportunity in the future. Sincerely, Mary Ann Rhoe

1

close to freeway but dirty

Everyone

The hotel is close to the feeewqy but the rooms are dirty.

By , from martinez ca on Jun 23, 2017

Review comment responded on Jun 28, 2017

Maricela, I do apologize if your room was not cleaned to all of our expectations. We ask for another opportunity to work with you. Sincerely, Mary Ann Rhoe

4

clarion concord dec 2016

Everyone

Very pleasant and staff that would go out of their way to help you. Overall a 4 out of 5. Rooms were clean, furniture comfortable and in good condition, bathrooms awesome. My only criticism is people smoking (including weed) out doors so guests could smell it and the dryer in the laundry room needed work.

By on Dec 21, 2016

Review comment responded on Dec 25, 2016

Thank you for your business. We do have designated smoking areas; Unfortunately, all guests are not considerate to utilize them. Our staff does emphasize to guests that we only allow guests to smoke in designated smoking areas only. As for the weed smoking; that is not allowed at this property, as it is illegal to smoke in a public place in California. I apologize that we were not able to assist. We hope to see you again in the future. Sincerely, Mary Ann R

5

close to the family we were down to visit

Families

we got there and the person at the desk was confused about our stay,I ask for a king size bed and was given two double beds.

By , from phx az on Sep 30, 2016

Review comment responded on Oct 24, 2016

Thank you so much for your business. We hope to see you again for the upcoming holidays. Sincerely, Mary Ann R

3

decent econo hotel

Everyone

Well placed, nice staff, facility showing its age but room comfortable and bed sleeps well

By on Apr 14, 2016

Review comment responded on Apr 27, 2016

On behalf of our staff, I thank you for your business. I am happy to announce that we recently remodeled our ballroom and will continue our renovations throughout the hotel. We hope to see you again soon. Sincerely, Mary Ann Rhoe

1

old and dated

Families

the pictures on the website were deceiving. the hotel is like a motel. For the price it seemed like a good deal until we got to the room. the lobby looks really nice but the rooms are like motel rooms, not hotel rooms. Dirty because it's just so old and everything needs to be replaced. The area is nice. Maybe that's why the price was higher. If you're not paying less than 100.00 per night for a room like this you're paying too much. I wish I had paid the extra 40.00 for a better hotel. Check the room before you accept it. Don't look at the pictures on this website to make your decision because they don't reflect the actual condition of this place.

By on Nov 25, 2015

1

mrs juana mendez

Families

When I got to the hotel it took me over one hourly to check in the employee hade poor customer service very rude and care less about people checking in room was very smelly no remote for the TV when I call for it she just tell me to look for it on top of that it was no parking ugh.

By on Oct 20, 2015

5

great location!

Families

people were amazing! Place was clean and close to everything!

By on Oct 14, 2015

3

business trip

BusinessTravelers

Good budget place to stay, for a quick night. Room was good, staff friendly. Here are some problem, telephone didn't work in my room, as well as the walls are thin and you could hear your neighbors. The TV wasn't that responsive and looking for channels was a chore. WiFi wasn't in exists due to lack of signal strength. Some power outlets didn't work as well.

By on Jul 14, 2015

4

quick trip for my kid's tournament

Families

We chose this hotel for the price and the location. The hotel was nice, it looked like it was newly remodeled. The front desk staff was friendly and quick which was great after a long day. There are good food options very close to the hotel which made things even better. Planning to use this hotel again this weekend for yet another tournament.

By on Jun 25, 2015