Historic building with modern amenities. Friendly staff and room upgrade.
Authentic historical hotel but well maintained. The executive lounge is the perfect place to relax. Staff excellent.
Nicely modern and newly refurbished, great view from the 12th floor.
The room was very small and the elevator made alarming sounds. A person got stuck in one. There was plenty of hot water in the showers.
I thought my room last week was tiny! LOL This week, I got an even smaller room. But I managed quite nicely. Though small, the rooms are well appointed and everything works. I liked my stay here because of the location: Middle of Soho, easy walk to all West End theaters, Chinatown, Piccadilly, the ...
Location is perfect for theatre, main tourist attractions.
Great location- close to Kensington Gardens, bus and underground
Location was good easy to commute to the shopping streets Oxford Street also good restaurants are in this Area
This hotel is showing its age and is looking a little worn on the inside - felt more like 3 stars than 4 During the night, we had a leak into our shower from the shower above, but the staff moved us to a different (larger) room to get it fixed. Convenient location. Friendly, helpful staff.
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