This skilfully thought out airport hotel pretty much ticks all the boxes for a quiet and relaxing stay over between flights. One small grumble;perhaps the gym could be enlarged and updated.
Checking in was a disappointment. Our room was not ready and every time I ask they have different answers on what time the room will be ready. We could have done something that day if they were clear on what time it'll be ready. Instead we waited and waited because they keep saying it'll be ready ...
The hotel was very nice..my husband appreciated the techy vibes . The location was nice and the staff was extremely accommodating. HOWEVER, I wish they had a car park. We had a rental for the week we stayed, and ended up paying 30-50 pounds daily in car park fees, which by the way were 10-12 min ...
This is lovely hotel right next to the beautiful bay. It is easy to get to all the major attractions in London. The hotel is very quiet and the staff was extremely professional and kind. Love to stay here next time in London. The hotel was very affordable and we felt we were treated really well.
The halls and rooms show their age, but overall this is a very nice place to stay when in London. The staff are very helpful and polite. Services are great. The cafe is a bit small but the staff was quick and nice.
This was the best location in the city. It is right ibside Leichster square, and the view into the park was fantastic. Walking distance to everything. Great staff
It was our first trip to London and this was a great hotel. Everyone was friendly and accommodating. The hotel was very clean. It was a great location.
The staff was quite helpful, and the location couldn't be better. I would recommend this hotel for anyone wanting to explore central London. Close to the Imperial War Museum, and easy access to the River.
My husband and I took my elderly parents and 4 kids who are late teens to this hotel. The hotel staff went out of their way to help my mother who is very frail and did so without prompting. Getting her water when she looked tired, bringing her a wheelchair on two days when she starting having mobility ...
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