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Holiday Inn Express & Suites Willows

3.0 out of 5.0

Recent guest reviews

Exactly what you expect at a Holiday Inn Express. Goodnight rest and plenty of parking. This is the hotel I always stay at for any Thunderhill track event. It is about 2-3 miles to get to the track. There is no charging station for EV vehicle if anyone is curious about this location.

Stayed here for a week for a job that was about 15 miles away. Checked in late (1:30am) and desk clerk was very friendly and helpful. Nicely lit parking lot and clerk said he makes rounds to make sure everything is safe. Lobby was very clean, room very clean, and bed is comfortable. Lots of TV channels and nice size fridge and even has microwave. Got complimentary cold bottled water and there is a complimentary breakfast every day from 6-9 am. Will definitely stay here again!

You do get what you pay for here, and then some. Big breakfast selection, awesome bedding, spacious room, etc... We signed up for the Rewards Program and got an even better deal. Nice large window looking south toward AAA and Starbucks. Total comfort for the end of a hectic week spent in the Bay Area visiting family. A good place to stop before heading to Oregon. The town is small yet has a convenient Walmart just over the freeway for any last items for the rest of our trip.

Willows is not a place to linger but a good halfway point to spend the night off of I-5 Pros 1. Good location - right off the hwy, Starbucks across the parking lot, Walmart across the freeway 2. Relatively inexpensive and a good value 3. Rooms were clean and well appointed w/ fridge and microwave Cons 1. Walls are a little on the thin side

Nice hotel. Great breakfast. Feels brand new. Staff was lovely. They allow pets. Next to Subway and Starbucks. Moments of the freeway but quiet. Get the cookies in the lobby at night. The lobby is spacious and has a large chandelier. There appear to be a large number of families here.

There is a decent selection of hotels in the town and this hotel is by far the best, although it is the most expensive from all the others. it is clean and quiet and conveniently located in Willows. It does have a breakfast included in the price which is also decent.

I had the most horrible service and room. I changed my room because I found bed bugs on my bed and nightstand. When I moved to the second room I found more bed bugs. DO NOT STAY HERE! THERE IS A BED BUG INFESTATION!!!! UNSANITARY AND DIRTY! NEVER STAYING HERE AGAIN!!! SO DISGUSTING!!

We were pleasantly surprised to find a Holiday Inn Express in such good condition with new carpets and amenities. The room was very comfortable and the beds were perfect. Housekeeping was excellent. The breakfast was very good with plenty of choices.

I stayed at this Holiday Inn a year ago and was comfortable and it's why I chose this hotel again. I was put on the second floor even though I asked for a top floor. I was told one wasn't available. I thought this was a non smoking hotel but the whole second floor smells of old stale cigarettes and all night the smell crept into my room. (226) I opened the window which let in the highway traffic noise.The mattress was like sleeping on a hard floor and after trying to sleep I gave up. I would have left but let my granddaughter sleep and rest. I have severe arthritis and now my hip and legs hurt from the bed. The ceiling is so thin I heard upstairs go to the restroom all night including the noises. I checked the bed for critters like I always do and found pubic hair on the box spring. Behind the end table needs vacuuming. When I stopped before we didn't use the rewards until after we checked in and had a real nice comfortable room. I noticed when I use IHG I get crappy rooms no matter which IHG property I use but if I don't use it, I receive nice rooms. I wasn't recognized as a member and I used to get water but wasn't offered that either. I asked if my rewards was in and she said yes and that was all. I have another 8 hours to drive today on such little sleep. It would have been easier to have just kept going.

From checking in to the state of the room everything was wonderful. Checking in was a breeze, the clerk was very pleasant and offered restaurant ideas since this town didn't have much of a selection. We probably should have taken her up on the suggestion but opted instead to walk next door to Subway for a mediocre sandwich to eat later in room. The room passed my cleanliness test with flying colors. I think my only complaint would have been a little more water pressure in the shower. There was an amazing complementary breakfast served in the morning, rather than a hot tray full of semi warm pancakes, there was a pancake making appliance that with the push of a button fresh pipping hot pancakes popped out. If ever in the area again would hesitate to stay there again.

545 N Humboldt Avenue Willows CA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Holiday Inn Express & Suites Willows is located within a mile (2 km) of Willows Museum and Willows Westside Mall Shopping Center. This 3-star resort has 62 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Thunderhill Raceway Park is also a short drive away.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All 62 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. Free local calls and ironing boards are other standard amenities.


Property features

At Holiday Inn Express & Suites Willows, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a conference center, a business center, and a computer station.

Room options

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room

King 1 | Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 208 reviews