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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
Hotel in Matthews with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Terrace/patio
Free daily buffet breakfast
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly
  • Gym
  • Laundry

Explore the area

View in a map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Place, Matthews Heritage Museum
    ‪3 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 214 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(9 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 216 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 214 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 214 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Two Doubles Refrigerator Microwave Non-Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 216 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Matthews

Located within 2 miles (3 km) of Novant Health Matthews Medical Center, Hampton Inn by Hilton Charlotte/Matthews places you within a few miles (5 km) of McAlpine Creek Greenway. This 91-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and a gym.

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 1.5 miles
  • Matthews Heritage Museum - 3 min drive - 1.5 miles
  • Spectrum Center - 17 min drive - 12.8 miles
  • SouthPark Mall - 18 min drive - 9.4 miles
  • Bank of America Stadium - 19 min drive - 13.7 miles

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Miki's Restaurant - ‬20 min walk
  • ‪Krispy Kreme - ‬9 min walk

About this property

Hampton Inn by Hilton Charlotte/Matthews

Hotel in Matthews with free breakfast and a fitness center
Guests of Hampton Inn by Hilton Charlotte/Matthews enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 5.12 per day. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Charlotte Matthews
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,010 reviews
$84 nightly
The price is $97
Dec 14 - Dec 15
Total with taxes and fees
Fairfield Inn & Suites by Marriott Charlotte Matthews

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Frequently asked questions

Is free cancellation available at Hampton Inn by Hilton Charlotte/Matthews?

Hampton Inn by Hilton Charlotte/Matthews provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn by Hilton Charlotte/Matthews?

As of Nov 30, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn by Hilton Charlotte/Matthews on Dec 7, 2025 start from $97.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hampton Inn by Hilton Charlotte/Matthews?

This hotel is located in Matthews, close to Sportsplex at Matthews, McAlpine Creek Greenway, and Carolina Courts Indian Trail. Independence Shopping Center is also within a driving distance of 4.5 mi.

Is parking available on site at Hampton Inn by Hilton Charlotte/Matthews?

Yes, parking is offered for USD 5.12 per day. Accessible parking is also available for guests.

Does Hampton Inn by Hilton Charlotte/Matthews include a casino?

No, Hampton Inn by Hilton Charlotte/Matthews doesn't have a casino.

Will I find an indoor pool at Hampton Inn by Hilton Charlotte/Matthews?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hampton Inn by Hilton Charlotte/Matthews?

Couples staying at this hotel will appreciate amenities like free Internet access as well as free breakfast and a 24-hour front desk.

Does Hampton Inn by Hilton Charlotte/Matthews have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Hampton Inn by Hilton Charlotte/Matthews have a restaurant with a breakfast menu?

Hampton Inn by Hilton Charlotte/Matthews offers free buffet breakfast each morning though there is no restaurant.

Will Hampton Inn by Hilton Charlotte/Matthews allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn by Hilton Charlotte/Matthews for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn by Hilton Charlotte/Matthews?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hampton Inn by Hilton Charlotte/Matthews?

The closest major airport to Hampton Inn by Hilton Charlotte/Matthews is Charlotte-Douglas Intl. Airport (CLT), which is 17.4 mi away (24 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.3 mi away (30-minute drive).

Are there rooms with balconies at Hampton Inn by Hilton Charlotte/Matthews?

No, you won't find guestrooms with balconies at Hampton Inn by Hilton Charlotte/Matthews.

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 280 out of 676 reviews
Rating 8 - Good. 202 out of 676 reviews
Rating 6 - Okay. 93 out of 676 reviews
Rating 4 - Poor. 54 out of 676 reviews
Rating 2 - Terrible. 47 out of 676 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Stayed 3 nights in Aug 2025

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience and local food
Stayed 2 nights in Jul 2025

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness, staff & service
The breakfast was great, the staff was great. The only complaint was the pool was closed, it was disappointing
Stayed 4 nights in Jul 2025

6/10 Okay

Tanya

Stayed 1 night in Jul 2025

2/10 Terrible

Allen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool hasn’t been operational in months/years even though Expedia said it did. They also did not have the type room reserved available.
Stayed 1 night in Jul 2025

2/10 Terrible

Alexis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water heater did not work. Both water in the sink and tub did not drain. When I tried to adjust the temperature on the thermostat on the wall, it fell off. I received no room service on the three days I stayed. I had to go and ask for fresh towels and take out my own trash. It was my worst Hilton experience.
Stayed 3 nights in Jul 2025

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible front desk staff

The toilet was clogged when we arrived and overflowed twice during our stay, both times we were offered a plunger. When we stated we were not plunging the toilet ourselves, we received back talk and attitude. I was very appalled at the unprofessionalism of the front desk staff!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and quiet hotel
Stayed 2 nights in Jun 2025

4/10 Poor

Charles

Disliked: Cleanliness, property conditions & facilities
THis is a very old property that is bad need of a full renovation - it smelled musty -the bathroom was "beaten up" - and rough. The breakfast area was marginal, too - as was the breakfast - the only redeeming quality -was the price - which was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness
Ease to food and quiet, unexpected charge to park my car on a prebooked stay.
Stayed 1 night in Jun 2025

6/10 Okay

Kristan

A few pros: The staff was very friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Nothing outstanding
Stayed 2 nights in May 2025

8/10 Good

Clyde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine basic hotel. Staff friendly and efficient.
Stayed 2 nights in May 2025

8/10 Good

GARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great. Down side there is No Exhaust fans in the bath rooms to suck out the stink after you go to the bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Erica

Stayed 2 nights in Apr 2025

8/10 Good

Galen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a mistake on my reservation, but the General Manager Jamel did an excellent job of getting it straightened out with Expedia. He certainly went the extra mile. That is great customer service!
Stayed 1 night in Apr 2025

8/10 Good

Randall

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Business traveler
Liked: Staff & service, property conditions & facilities
The area around the hotel was fine, it was close to Downtown Matthews. The hotel was easy to check-in to using the Hilton App. The room had ripped carpet right in front of the entry door. Possible tripping hazard for those using a walking assistance device. The room had an odor consistent with something being wet and souring. Since I was traveling alone, it did not bother me to the point to request a different room. Though I would have if my spouse had been with me. I most likely will not stay at this location or chain again. I usually stay at other Hilton properties (Double-Tree or Embassy Suites) with a much better experience. Based on this stay, I would not reommend this place to a friend.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

I enjoyed the clean room
Stayed 2 nights in Mar 2025

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