Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
Hotel in Matthews with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Relax in style on the outdoor patio, surrounded by lush greenery and a soothing fountain.
Entertainment unit features a flat-screen TV, refrigerator, and microwave.
Relax in this inviting space with a large bed, desk, and television, plus a wardrobe for your belongings.
Welcome to the hotel reception area, featuring two reception desks with phones and a warm, inviting atmosphere.
Enjoy a wide selection of drinks and prepared foods at our self-service buffet.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Sportsplex at Matthews
    ‪6 min drive‬
  • SouthPark Mall
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪29 min drive‬

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Room options

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(9 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 214 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 214 sq ft
  • Sleeps 4
  • 1 King Bed

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 214 sq ft
  • Sleeps 3
  • 1 King Bed

Two Doubles Refrigerator Microwave Non-Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 216 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 216 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Matthews

Hampton Inn by Hilton Charlotte/Matthews places you within 2 miles (3 km) of Novant Health Matthews Medical Center and Matthews Community Center. This 91-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and a gym.

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 1.5 miles
  • Sportsplex at Matthews - 6 min drive - 3.5 miles
  • Bojangles' Coliseum - 13 min drive - 9.1 miles
  • Spectrum Center - 18 min drive - 12.6 miles
  • SouthPark Mall - 18 min drive - 9.4 miles

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪East 74 Family Restaurant - ‬3 min drive
  • ‪Hibachi Buffet - ‬11 min walk

About this property

Hampton Inn by Hilton Charlotte/Matthews

Hotel in Matthews with free breakfast and a fitness center
Guests of Hampton Inn by Hilton Charlotte/Matthews enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 5.12 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
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Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
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Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Frequently asked questions

Is free cancellation available at Hampton Inn by Hilton Charlotte/Matthews?

Hampton Inn by Hilton Charlotte/Matthews provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What can I see around Hampton Inn by Hilton Charlotte/Matthews?

This hotel is located in Matthews, close to Sportsplex at Matthews, Carolina Courts Indian Trail, and Extreme Ice Center. You'll also find Matthews Community Center and Bowlero Matthews within a short drive.

Is parking available on site at Hampton Inn by Hilton Charlotte/Matthews?

Yes, parking is offered for USD 5.12 per day. Accessible parking is also available for guests.

Does Hampton Inn by Hilton Charlotte/Matthews include a casino?

No, Hampton Inn by Hilton Charlotte/Matthews doesn't have a casino.

Will I find an indoor pool at Hampton Inn by Hilton Charlotte/Matthews?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hampton Inn by Hilton Charlotte/Matthews?

Couples staying at this hotel will appreciate amenities like free Internet access as well as free breakfast and a 24-hour front desk.

Does Hampton Inn by Hilton Charlotte/Matthews have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Hampton Inn by Hilton Charlotte/Matthews have a restaurant with a breakfast menu?

Hampton Inn by Hilton Charlotte/Matthews offers free buffet breakfast each morning though there is no restaurant.

Will Hampton Inn by Hilton Charlotte/Matthews allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn by Hilton Charlotte/Matthews for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn by Hilton Charlotte/Matthews?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hampton Inn by Hilton Charlotte/Matthews?

The closest major airport to Hampton Inn by Hilton Charlotte/Matthews is Charlotte-Douglas Intl. Airport (CLT), which is 17.4 mi away (24 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.3 mi away (30-minute drive).

Are there rooms with balconies at Hampton Inn by Hilton Charlotte/Matthews?

No, there aren't any guestrooms with balconies at Hampton Inn by Hilton Charlotte/Matthews.

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 264 out of 654 reviews
Rating 8 - Good. 200 out of 654 reviews
Rating 6 - Okay. 91 out of 654 reviews
Rating 4 - Poor. 54 out of 654 reviews
Rating 2 - Terrible. 45 out of 654 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Business traveler
Liked: Staff & service, property conditions & facilities
The area around the hotel was fine, it was close to Downtown Matthews. The hotel was easy to check-in to using the Hilton App. The room had ripped carpet right in front of the entry door. Possible tripping hazard for those using a walking assistance device. The room had an odor consistent with something being wet and souring. Since I was traveling alone, it did not bother me to the point to request a different room. Though I would have if my spouse had been with me. I most likely will not stay at this location or chain again. I usually stay at other Hilton properties (Double-Tree or Embassy Suites) with a much better experience. Based on this stay, I would not reommend this place to a friend.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

I enjoyed the clean room
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Staff & service
Property seemed older and furniture and colors were def old style.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very close to food options and not far from downtown
Stayed 2 nights in Feb 2025

8/10 Good

Katherine

Traveled with family
Liked: Staff & service, property conditions & facilities
Both check in and check out people were so helpful and polite.
Stayed 4 nights in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

6/10 Okay

Debra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Raelene

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This site was close to where I needed to be for my class. This property looks like they are doing repairs from a water leak problem in the bathrooms. They did not take out my trash from my room, but I guess I was to ask for that. I am surprised as when I worked for the Hampton Inn that was my job. I was told to take out the trash, make the bed, and wipe down the bathroom. I did not get that service.
Stayed 2 nights in Feb 2025

4/10 Poor

Peggy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a clean hotel. No security on staff to control disturbances from other guests. We experienced loud continuous barking dogs, another guest playing loud music, all of this and a filthy room after driving 8 hours from PA to attend my mother's funeral!
Stayed 1 night in Feb 2025

2/10 Terrible

Peggy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Donald

Liked: Amenities
Dirty, blood on the sheets
Stayed 1 night in Feb 2025

10/10 Excellent

Don

Stayed 2 nights in Feb 2025

10/10 Excellent

Dannie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Spacious room. Clean. Comfortable bed and pillows!
Stayed 1 night in Jan 2025

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ernie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad bed

The bed was very bad every time you moved a spring would stick in your body the worst stay ever,
Stayed 2 nights in Jan 2025

4/10 Poor

Tameshia

Disliked: Property conditions & facilities
The property is in a nice area and staff there seem professional and friendly.Breakfast had a great selection. However the rooms are dates, furniture needs to be upgraded, the bathroom had cracks and holes. The bottom of toilet is rusted. This room has a cost of $169 and is certainly not worth that much.
Stayed 1 night in Jan 2025

8/10 Good

Samantha

Stayed 1 night in Jan 2025

8/10 Good

Sean, Swannanoa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and stay
Stayed 1 night in Jan 2025

10/10 Excellent

Sean, Swannanoa

Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Staff & service

Fine/good for cost

Mostly fine customer service. Loved bedding. Sheets crisp and comfortable. Bathroom dates. A bit dusty on dresser/tv.
Stayed 2 nights in Jan 2025

6/10 Okay

Nina

Business traveler
Decent. Staff attentive and pleasant. Bathroom fixtures in need of repair. Towel rack and toilet loose. Breakfast mediocre.
Stayed 1 night in Jan 2025

8/10 Good

Brigid

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Not up to Hampton Inn standards.

Shower control needed attention, shower didn't drain well, bed was worn out. 1 working ice machine for a 4 story hotel. Plenty of weed being smoked in a non-smoking hotel. Breakfast was poor for a Hampton Inn..cold powdered eggs, greasy sausage patties and cold potatoes. Outside grounds were unkept and full of trash.
Stayed 2 nights in Dec 2024