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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property

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Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Lobby
Pool
Business center
Exterior
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Place, Matthews Heritage Museum
    ‪3 min drive‬
  • Place, Stumptown Park
    ‪3 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking

8.0 out of 10
Very good
(12 reviews)
  • 214 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(10 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 216 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 214 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 214 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Two Doubles Refrigerator Microwave Non-Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 216 sq ft
  • Sleeps 4
  • 2 Queen Beds

You may also like

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Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Matthews
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 951 reviews
$114 nightly
The price is $131
May 31 - Jun 1
Total with taxes and fees
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

About the neighborhood

Matthews

Located within 2 miles (3 km) of Novant Health Matthews Medical Center, Hampton Inn by Hilton Charlotte/Matthews places you within a few miles (5 km) of Bowlero Matthews. This 3-star hotel has 91 rooms and welcomes guests with free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Matthews Heritage Museum - 3 min drive - 1.5 miles
  • Stumptown Park - 3 min drive - 1.7 miles
  • Spectrum Center - 17 min drive - 12.8 miles
  • Bank of America Stadium - 19 min drive - 13.7 miles
  • Carowinds Theme Park - 23 min drive - 24.8 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬10 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hampton Inn by Hilton Charlotte/Matthews

Guests of Hampton Inn by Hilton Charlotte/Matthews enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 5.12 per day. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG
Matthews
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 951 reviews
$114 nightly
The price is $131
May 31 - Jun 1
Total with taxes and fees
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5.12 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel

Hampton Inn Charlotte/Matthews Hotel

Hampton Inn Charlotte/Matthews Hotel Matthews

Hampton Inn Charlotte/Matthews Matthews

Hampton Inn Charlotte / Matthews Hotel Matthews

Hampton Inn Matthews

Matthews Hampton Inn

Hampton Inn Hilton Charlotte Matthews Hotel

Hampton Inn by Hilton Charlotte/Matthews Matthews

Hampton Inn Hilton Charlotte Matthews

Hampton Inn Hilton Charlotte

Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Frequently asked questions

Is free cancellation available at Hampton Inn by Hilton Charlotte/Matthews?

Hampton Inn by Hilton Charlotte/Matthews provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn by Hilton Charlotte/Matthews?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn by Hilton Charlotte/Matthews on Jun 8, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hampton Inn by Hilton Charlotte/Matthews?

This hotel is located in Matthews, close to Sportsplex at Matthews, Carolina Courts Indian Trail, and Extreme Ice Center. You'll also find Bowlero Matthews and McAlpine Creek Greenway within a short drive.

Is there parking available at Hampton Inn by Hilton Charlotte/Matthews?

Yes, uncovered parking is offered for USD 5.12 per day with in/out privileges. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Hampton Inn by Hilton Charlotte/Matthews include a casino?

No, Hampton Inn by Hilton Charlotte/Matthews doesn't have a casino.

Will I find an indoor pool at Hampton Inn by Hilton Charlotte/Matthews?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hampton Inn by Hilton Charlotte/Matthews?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a free daily breakfast and a gym.

Does Hampton Inn by Hilton Charlotte/Matthews have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn by Hilton Charlotte/Matthews have a restaurant with a breakfast menu?

Hampton Inn by Hilton Charlotte/Matthews offers free buffet breakfast each morning though there is no restaurant.

Will Hampton Inn by Hilton Charlotte/Matthews allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn by Hilton Charlotte/Matthews for a fee of USD 75 per accommodation, per stay.

Does Hampton Inn by Hilton Charlotte/Matthews have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hampton Inn by Hilton Charlotte/Matthews?

The closest major airport to Hampton Inn by Hilton Charlotte/Matthews is Charlotte-Douglas Intl. Airport (CLT), which is 19.4 mi away (30 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 27.2 mi away (32-minute drive).

Are there rooms with balconies at Hampton Inn by Hilton Charlotte/Matthews?

No, there aren't any guestrooms at Hampton Inn by Hilton Charlotte/Matthews that offer a balcony.

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 300 out of 729 reviews
Rating 8 - Good. 214 out of 729 reviews
Rating 6 - Okay. 105 out of 729 reviews
Rating 4 - Poor. 58 out of 729 reviews
Rating 2 - Terrible. 52 out of 729 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

jeffrey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in our room was frayed, the towel rod in our bathroom was on the floor, the wall panels in the elevators are cracked. Outside there is litter and full garbage cans and ashtrays. During breakfast the coffee dispenser was empty, they ran out of sausage, the waffle maker is defective, the food service area is cluttered and obviously not regularly cleaned. Finally, we watched the front desk day staff regularly treat customers rudely. Our room keeper was lovely, otherwise this hotel deserves its low scores. I should have believed the previous reviews.
Frayed carpet
Elevator panel
Stayed 2 nights in Apr 2026

6/10 Okay

Angela

Liked: Cleanliness
Disliked: Amenities
Was very noisy with traffic. Walls are paper thin also. Could hear the people and the kids next to us. They charge to use the internet it is not free like most hotels. Only plus is the rooms were clean
Stayed 1 night in Feb 2026

8/10 Good

Cherrie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I checked in Monday evening, Feb 2, 2026 and I checked out Friday morning, Feb 6, 2026, during this time my room, 209, was never cleaned. I asked about that on Wednesday evening when I got back from work and I was told that the rooms are cleaned upon request. I said ok and the next day, Thursday, on my way to work (7-7:30) I stopped at the front desk and requested a room clean. I was told ok. I came back from work at about 5 and the room had not been touched. I had to go to the front desk to get someone to come up and to just empty the trash. We the front desk clerk came to the room about 45 minutes later, she handed me the trash bags and so I emptied the trash. Also, I had to request fresh towels in which I got them from the clerk at the front desk on Wednesday and I brought down the soiled towels. I did speak with the manager, and he said that he will get in touch with Expedia concerning a discount.
Stayed 4 nights in Feb 2026

2/10 Terrible

Jonah

Stayed 1 night in Feb 2026

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room good, no problems.
Stayed 2 nights in Jan 2026

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities
We travel with our two dogs and they are pet friendly. The room was nice and very clean. The staff was friendly and very accommodating. The breakfast was good.
Stayed 4 nights in Jan 2026

6/10 Okay

Gail

Traveled with family
Disliked: Amenities
Regular and bold coffee was extremely weak. Several guest made the same comment 2 days. No ice in ice machines and person on desk request we find it on another after checking 2 machines Breakfast was mediocre at best
Stayed 3 nights in Jan 2026

10/10 Excellent

Phyllis

Stayed 1 night in Jan 2026

10/10 Excellent

Jorge, Little River

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

6/10 Okay

Terry

Liked: Cleanliness
Room was good. Work out facility was poor. Only treadmill & bike. No weights or weight machines. Water dispenser empty & no cups.
Stayed 2 nights in Dec 2025

6/10 Okay

Nelson

Stayed 1 night in Dec 2025

10/10 Excellent

Peter, Glen oaks

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was one of my best experience using expedia, hotel was clean and staff was very delightful i will being coming back thank you
Stayed 2 nights in Dec 2025

8/10 Good

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first two rooms I was given had issues with their AC/heater units. The service at the hotel was very good, as they finally got me reassigned to a room that did not have a defective unit. Dylan was especially helpful, and I appreciate that. The overall statement met my expectations of Hampton Inn.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen M

Liked: Cleanliness, amenities
The staff was excellent. Very friendly and accommodating. I got everything I needed.
Stayed 1 night in Dec 2025

6/10 Okay

Barbara

Stayed 3 nights in Dec 2025

4/10 Poor

Chris

Prepaid for the
Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 3 nights in Dec 2025

6/10 Okay

Brian

Disliked: Property conditions & facilities
Wheelchair accessible room had a bathroom counter higher than a kitchen counter. Peeling wallpaper in the bathroom. The room needed a refresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Dawson

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Location has restaurants and stores close by. Staff was friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Clean room.
Stayed 2 nights in Nov 2025

8/10 Good

Thomas

Business traveler
No soap in the bathroom, otherwise very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was immaculate
Stayed 1 night in Oct 2025

10/10 Excellent

David Brent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary breakfast and the room accommodations.
Stayed 2 nights in Oct 2025

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