It wasnt close to things. It was hidden. But everything else was fine. Good service with staff
Go back to regular breakfast.
Wonderful staff. Spacious clean room. Disappointed pool not operating. For good value, I would recommend this hotel
Everything was fine
The property was located in an neighborhood area where it is easily missed. Only a small sign to indicate the road to turn on to get to the property.I didn't find it conveniently located to dining areas. Mostly adjacent to car dealership and industrial type facilities. The rooms were nice and clean but not much in amenities available. I saw a coffee area but it was closed. The room were clean and comfortable.
The building and room smelled like it had water damage. The mattresses were not comfortable at all. The pillows looked plush and cushy but collapsed very easily. I didn't sleep very well at all. I won't stay here again.
I enjoy staying here. We stay here several times a year for work.
Dirty bathroom. Shower curtain falling down while taking a y
This is a great place to stay, we stay here a lot!
I love staying here! Missy that runs the front desk is awesome! She goes over and beyond to make the stay great!
I love this place! It is nice and affordable! We work in the area almost every weekend and have stayed at several places, and this is our favorite!
The staff was very friendly! The room was clean and had lots of room. We would stay here again.
Bathroom could have used some updating, walls & wallpaper
Nice and secluded my family and i really wnjoyed ourselves
Enjoyable, Clean, Nice Staff, Quiet, Good Location near restaurants, etc.
The pool wasn’t working . And they advertise that you could sleep five and you could only sleep 4 in the room We got. The breakfast was OK .
The very close proximity to my meetings . The convenience of distance . The most disappointing things are the care of my room . We left the room at 7:15 AM and returned at 4:50 PM . Room was not touched . The beds were as we left them . I was told that the cleaners would clean room while we’re there if we don’t mind . A lady came and seemed to do the bathroom rather quickly and left . We slept in the same unmade beds over night .
Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC places you within a 15-minute drive of popular attractions such as Promenade on Providence and Waverly. This 72-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Guests can expect free WiFi and 37-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Guests staying at Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
It wasnt close to things. It was hidden. But everything else was fine. Good service with staff
Go back to regular breakfast.
Wonderful staff. Spacious clean room. Disappointed pool not operating. For good value, I would recommend this hotel
Everything was fine
Dear Rosalia, thank you for your review of our hotel. We are happy "everything was fine". We hope to see you again the next time you are in the area.
The property was located in an neighborhood area where it is easily missed. Only a small sign to indicate the road to turn on to get to the property.I didn't find it conveniently located to dining areas. Mostly adjacent to car dealership and industrial type facilities. The rooms were nice and clean but not much in amenities available. I saw a coffee area but it was closed. The room were clean and comfortable.
Dear Darryl, thank you for leaving a review. We are happy to hear you enjoyed our "nice and clean" room. Our coffee area is open 24/7, we are sorry if there was some confusion regarding its availability. We hope to see you again the next time you are in the area.
The building and room smelled like it had water damage. The mattresses were not comfortable at all. The pillows looked plush and cushy but collapsed very easily. I didn't sleep very well at all. I won't stay here again.
We apologize about the concerns you've shared about your recent stay. We strive to provide the best possible service and we feel that we missed the opportunity to make the situation right. We are also having our carpets shampooed to eliminate any odors. We offer firm and feather pillows that we can provide upon request. We appreciate the comments you've shared and will use that feedback to better serve our guests.
Thank You for your review! We look forward to serving you again.
I enjoy staying here. We stay here several times a year for work.
Dear Guest, Thank you for your rating of 5 out of 5! We really appreciate your feedback. We are glad you enjoyed your past stays with us and look forward to seeing you again in the near future.
Dirty bathroom. Shower curtain falling down while taking a y
Thank you for taking the time to share your feedback. It saddens us to know that your stay was less than pleasing due to the condition and cleanliness of the bathroom at that time. Providing our guest with a comfortable and relaxing accommodation is of extreme important to us and we are sorry if we may have missed the mark. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.
This is a great place to stay, we stay here a lot!
Thanks for staying with us. We appreciate your feedback!
Dear Thomas, thank you for your wonderful review of 5 out of 5. We understand your disappointment regarding the pool closure, we are renovating it so the next time you stay with us it will be brand new. Thank you for choosing Country Inn & Suites, Matthews.