Staff was friendly, hotel had a pool and pool bar and restaurant. A little weird though thatcthe bartender was also the guy bringing food to the tables in the restaurant. Felt bad for the guy, he was running around crazy. The bar was not in a lounge though and it felt like I was sitting at a diner ...
Was able to check in super early & enjoy an afternoon of lounging by the pool with a tropical drink - an unexpected pleasure. Room was huge but the bathroom small & dated- the tub stopper was not useable. Overall a great experience enjoyed dining on the patio.
The staff is welcoming and cheerful. The hotel has a classy, California style but could use some upgrades. It has a pleasant pool area with clean surroundings and landscape. The Tangerine restaurant has very good food and service. Our room was adequate although we had reserved a room that was identified ...
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As a young, female traveler heading to LA on business, it was important that I stayed somewhere that was comfortable, convenient, and affordable—the Shelter Hotel was all of that. Rooms were spacious, clean, and modern, the Wi-Fi was efficient, and the hotel was very local to everything particularly L.A. Live. I felt very safe in this area even when I'd arrive late at night. I can honestly say the only issue I had was that my television was missing certain channels, but I was hardly there so it didn't really bother me. Great bargain for your buck; I will be back!
Nice hotel and good walking distance from the Disneyland parks. I'd stay here again instead of paying for their hotels that are on the property.
This is a very servicable hotel. Not particularly special. However, the advertised full american breakfast is seriously deficient. They offer waffles, cold cereal, toast and mini muffins. No protein (not even peanut butter for the toast), no fruit and no yogurt. Really an inadequate start for any long, busy day.
Everything was excellent!!! The location was perfect a minute walk to the beach. Great restaurants and shopping right next door. The staff was amazing!!