Limited cleaning by staff.
Dirty, old, dark and gloomy rooms. House keeping was not done. Would not recommend staying here.
Very clean very courteous and felt safe.
I like the location. It is near Disneyland.
D
Front staff was amazing, super clean and walking distance to Disneyland. A little upset that our room was not cleaned when we returned from Disney. We left at 8:30am and when we returned our room had never been cleaned. Too late to call for service when we were all tired.
Breakfast was good. Room a decent size. Housekkeeping should lift dust ruffles on bed and vacuum, clean. AC loud. Parking can be a challenge. Nice staf. Pleasant walk to Disney Parks.
Highly recommended. Will be back for sure!
I thnk beds need to be bigger
I liked the cleanliness and friendly staff.
Clean, great breakfast very accessible to Disneyland clean safe beautiful walk to Downtown Disney, just a short walk through Downtown Disney to Disneyland and CA. I have stayed there twice in the last 6 month 1st time on the 1st level 2nd time on the 3rd level, 3rd level was much quieter. I will for sure stay here again!
Staff was very friendly but our room was very dirty. I’m talking cobwebs behind the chairs, dust bunnies in the corner by the bed, dust on the bedside lamps.
Pros- Walking distance to Disneyland. Cons - People screaming late at night outside and constant talking. Rooms are ok but A/C was Very Very loud. Could not even sleep at night due to it constantly going on and off and definitely in need of repair. Went to front desk at 5:30am to get moved to a new room. They couldn't guarantee a room. They called us and the manager said they would get maintenance to fix it after 11am. Would not move us and they really didn't care. We asked for a refund for the 2nd night - still haven't receive it and left. This is the first hotel in Anaheim that we have stayed in that the "manager" didn't really care about getting a good night's sleep.
Convenient to restaurants, quiet, nice outside decor
The staff was amazingly kind, helpful, and polite. Very on it. Breakfast had a nice selection, and kept people moving quickly. Parking was inexpensive, secure, and pretty easy to find a spot. The room was only okay. A bit dated, almost run down, looking with a bit if a musty smell. However, it was clean and we didn't spend a lot of time at the hotel other than sleeping. The walls are very thin though. You could hear the conversations on either side of us. The plumbing was loud, as well, when other rooms were using the showers or toilets.
The property was only about a 15 minute walk from Disneyland and the breakfast was great !
On the day of our check-in, we arrived earlier than expected and I reluctantly called the hotel to see if we could possibly get an early check-in. To my surprise, the staff was extremely flexible and had a few rooms ready for guests. We were able to check-in 2 hours early, which meant the world to us, considering we'd been traveling for the last 5 days before we got there. We were undecided with regard to the length of our stay because we were visiting Disneyland, but didn't want to have to pack up everything, load the car, then have to pay for parking at the park. Again, the staff was extremely helpful and flexible, giving us a few options to either extend for a partial day, allowing an afternoon check-out and letting us leave our car parked on the property until we left the park, or we could extend our stay for an extra day. In our past experiences with OTHER hotels, none have ever been so accommodating. We were definitely pleased with their customer service. Most hotels advertise "breakfast included", which we've found usually means coffee, fruit, and basic pastries. This was not the case at this hotel! They have multiple delicious options available, from hot cooked meals, to a variety of cereals, flavored coffee creamers, along with the basics you get everywhere else, like bagels, pastries and fruits. Needless to say, we were extremely pleased with our stay. We would recommend the hotel and will stay here on our future trips to Disneyland.
Very clean both in rooms and on grounds friendly helpful staff great location comfortable will stay again.
Very close to the theme parks
My husband found a can of Axe Spray near the bed. So makes you question how well they really clean the rooms.
Located in Anaheim Resort, Best Western Plus Stovall's Inn is a leisurely stroll from popular sights such as Anaheim Convention Center and Downtown Disney® District. This 289-room hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and a gym.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Best Western Plus Stovall's Inn features 2 outdoor pools, a children's pool, and a gym. If you drive, self parking is USD 15 per day, and there's also a theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include 2 spa tubs, free WiFi in public areas, and a business center.
Limited cleaning by staff.
Dirty, old, dark and gloomy rooms. House keeping was not done. Would not recommend staying here.
Thank you for staying with us. We are sorry to hear about your stay and we would love to make it up to you in the future.
Very clean very courteous and felt safe.
I like the location. It is near Disneyland.
Hello there! Thank you for staying with us. Your review means a lot to our staff! Take great care and have a wonderful rest of your summer.
D
Hello! Thank you for staying with us and for your review. We would love to see you again in the future.
Front staff was amazing, super clean and walking distance to Disneyland. A little upset that our room was not cleaned when we returned from Disney. We left at 8:30am and when we returned our room had never been cleaned. Too late to call for service when we were all tired.
Hello, Joshua. Thank you for staying with us! We are glad that you enjoyed our staff and location! We would love to make it up to you in regards to any housekeeping confusions on your most recent stay. Take great care.
Breakfast was good. Room a decent size. Housekkeeping should lift dust ruffles on bed and vacuum, clean. AC loud. Parking can be a challenge. Nice staf. Pleasant walk to Disney Parks.
Thank you for staying with us! We work hard to ensure that all of our guests enjoy their stay and we appreciate your feedback very much. We look forward to having you stay with us again in the future!
Highly recommended. Will be back for sure!
Hello there! We are so glad that you enjoyed your stay with us! Our staff loves to hear back from guests and we thank you for taking the time to write this review. It means a lot to us. Let us know when you would like to book again and we will take great care of you! I hope that you have a great rest of your year. Take good care!
I thnk beds need to be bigger
Thank you for your review, Bridgette! We appreciate your criticism!
I liked the cleanliness and friendly staff.
Thank you for your compliments, Luz! We appreciate you staying with us!
Thank you for staying with us! We work hard to ensure that all of our guests enjoy their stay and we appreciate your feedback very much. We look forward to having you stay with us again in the future!