Bad customer service in front desk girl name Jessica
The room size is bigger than other hotels in the same price range
The amount for parking is $40 a day. The plumbing has a horrible smell. Do not I repeat do not shower without letting the water run first, the drain backed up immediately it was a shower bath disgusting.The hallway and elevator was filthy. The rooms are poorly lit. I was so disappointed 😞 I did 2 room changes because of the plumbing the hotel should be closed until living conditions and the plumbing is adequate.
The hotel was very well maintained, even though we are in the midst of a pandemic shut down and many people were not traveling. The hotel bar was closed, but there is 24 hour take out food service on the first floor. The hotel is about as close to LAX airport as you can get without being in one of the terminals.
I wanted a jacuzzi spa for the amount i paid so i wasnt satisfied with my stay
Nice, clean & Friendly. Paying to park was expected but should be discounted with the room pricing.
The room was dirty when I went inside so they gave me another room that was also dirty and they finally upgrade me. This took up a lot of my time trying to get a clean room
Never in my life use hyatt regency again , the front desk , name guadalupe She is the worst receptionist I have ever met. it is disappointing that hyatt has this staff rude, pushy, and unprepared to solve problems
This hotel is nice and really clean. Also very quiet. Staff is also pleasant. Did not disappoint!
I was not advised about the $100 hold per day or the cost of parking which was $35 a day until I checked in. One of the beds in my room has dirty sheets I had to talk with the front desk 4 times to get new sheets and when they brought the clean sheets they didn’t change the bed they left the clean sheets at the door
Located 2.3 mi (3.6 km) from Toyota Sports Center, Hyatt Regency Los Angeles International Airport is within a 5-minute drive of Loyola Marymount University. This 580-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle.
In addition to a restaurant that serves dinner, there's also a bar. You can sip a beverage at the coffee shop/café. Start each morning with to-go breakfast, available for a fee from 6:00 AM to 10:00 AM.
Hyatt Regency Los Angeles International Airport's 580 soundproofed rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and 55-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are also standard.
Hyatt Regency Los Angeles International Airport features an outdoor pool, free WiFi in public areas, and a conference center. If you drive, self parking is USD 40.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a microwave in a common area, express check-out, and a garden.
Bad customer service in front desk girl name Jessica
The room size is bigger than other hotels in the same price range
The amount for parking is $40 a day. The plumbing has a horrible smell. Do not I repeat do not shower without letting the water run first, the drain backed up immediately it was a shower bath disgusting.The hallway and elevator was filthy. The rooms are poorly lit. I was so disappointed 😞 I did 2 room changes because of the plumbing the hotel should be closed until living conditions and the plumbing is adequate.
