The room was very small with no table
The hotel is clean and quiet with a nice pool and firepit area with tables and chairs to gather.
This property is misrepresented by the images seen on a third-party sellers. The room is nothing like what was shown when purchasing. There are shelving units that are made of plywood that are simply painted white. There is an electrical plug on the ceiling to operate a mini fridge and microwave. Instead of a closet you have 16 coat hooks on the wall. There’s also another electrical outlet that’s mounted to the side the plywood shelf that plugs into a socket to add additional plugs. And for the rate of $400 a night, the team even missed housekeeping of our room and simply delivered us towels. Overall, I would not stay here again and it’s clearly obvious that once you get to town there’s nothing available so you have to commit to what you had And I think they know that. Overall overrated overpriced and misrepresenting who they actually are as a product online to catfish people in to booking.
I like hotels as opposed to the guest houses and this one was wonderful, large spacious rooms with everything one would need such as microwave, frig, closet, bathtub. Nice soft towels and sheets. very comfortable bed. I didn't like the distance to town but if you want a nice quiet hotel you need to expect that. I also didn't like the flood lights around the rooms, always seemed like it was daytime. I wish they would make those lights less bright.
We stay here every time we come! Can’t wait till our next trip back in a few months. Especially love Dave! He helped us with arranging pedicabs and car service. He is the best!!
The stairs were very steep and the top step was taller which was a tripping hazard. Also, the fridge wasn’t plugged in on arrival and it smelled like it had unplugged for a while. The bed wasn’t that comfortable and the pool wasn’t open which was disappointing. The bathroom was nice though and the room was a good size.
I LOVE the Surfside - the pool, the beach, the location, the staff, the mini-fridge and microwave in the clean and serviceable rooms. The only little quibbles I had this time were (a) the sheets didn't seem to have good elastic on them and kept coming off, and (b) there were no options to recycle anything. I brought home my containers and bottles to recycle.
The rooms were wonderful, very large and well furnished.
If you want a great pool, beach access, easy parking, great staff and very walkable to down town then this is the place for you. Cant wait to come back.
I have stayed here several times. It is one of the best options for places to stay in Ptown. The room is dated, basic and expensive but that’s overall standard for “mid” priced lodging on the cape. The location is prime for walking back and forth into town and parking is included. Parking was a little dicey this visit as the parking lot was at full capacity.
Very close to the sea , nice pool
Toilet seat was broken. Complained all three days and nothing. Room had garbage in trash bins.
P-Town is a lively place to visit! THANK YOU!
The place was clean
Although the hotel was a little shabby and the room needed a good coat of paint, the amenities were fantastic. They have a beautiful heated, salt water pool and it Was a true joy waking up every morning to have the ocean 10 steps from our room.
Surfside Hotel and Suites places you next to Cape Cod Beaches and within a mile (2 km) of other popular attractions like MacMillan Pier. This 88-room hotel welcomes guests with conveniences like free breakfast, a private beach, and an outdoor pool.
Free continental breakfast is included with your stay and awaits you each morning from 8:00 AM to 10:00 AM. At the end of the day, relax with a drink at the bar/lounge.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Other standard amenities include private yards, refrigerators, and microwaves.
Guests staying at Surfside Hotel and Suites enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a seasonal outdoor pool, coffee/tea in a common area, and a terrace.
The room was very small with no table
The hotel is clean and quiet with a nice pool and firepit area with tables and chairs to gather.
Hi Dianne,I am thrilled to hear you enjoyed our hotel and amenities.Look forward to seeing you again.Thank you,Cindy
Thank you Alison,We appreciate you choosing to stay with and and happy you enjoyed your stay.Kind Regards,Cindy
This property is misrepresented by the images seen on a third-party sellers. The room is nothing like what was shown when purchasing. There are shelving units that are made of plywood that are simply painted white. There is an electrical plug on the ceiling to operate a mini fridge and microwave. Instead of a closet you have 16 coat hooks on the wall. There’s also another electrical outlet that’s mounted to the side the plywood shelf that plugs into a socket to add additional plugs. And for the rate of $400 a night, the team even missed housekeeping of our room and simply delivered us towels. Overall, I would not stay here again and it’s clearly obvious that once you get to town there’s nothing available so you have to commit to what you had And I think they know that. Overall overrated overpriced and misrepresenting who they actually are as a product online to catfish people in to booking.
Hi Barry,I am not sure if you know that the room you booked was a handicapped accessible room, which means we can not have any extra furniture in the room as a wheelchair needs to be able to turn around with no problems. These rooms are brand new in 2023, we appreciate your feedback.Thank you,Cindy Ladd GM
I like hotels as opposed to the guest houses and this one was wonderful, large spacious rooms with everything one would need such as microwave, frig, closet, bathtub. Nice soft towels and sheets. very comfortable bed. I didn't like the distance to town but if you want a nice quiet hotel you need to expect that. I also didn't like the flood lights around the rooms, always seemed like it was daytime. I wish they would make those lights less bright.
We stay here every time we come! Can’t wait till our next trip back in a few months. Especially love Dave! He helped us with arranging pedicabs and car service. He is the best!!
Hi Christina,So happy to hear you stay with us every time you visit Provincetown. Dave is very helpful, and glad he was able to help you during your stay.Look forward to your next visit.Thank you,
The stairs were very steep and the top step was taller which was a tripping hazard. Also, the fridge wasn’t plugged in on arrival and it smelled like it had unplugged for a while. The bed wasn’t that comfortable and the pool wasn’t open which was disappointing. The bathroom was nice though and the room was a good size.
Hi Amy L-Thank you so much for choosing our hotel and for sharing your feedback. The stair issue is being addressed as we speak and construction on 2 new stairways will begin in the next few days! Our guest safety is a serious priority for us and we agree that a new solution is needed in that space. The pool area did have a delayed opening this year due to town requirements and some new mechanical equipment, I apologize that you were not able to enjoy our pool area. This cheerful, lively space is now fully open & operational.We are so sorry that you did not have a wonderful and comfortable sleep experience. We replaced all of our mattresses in every room with premium Serta bedding. The replacement began in May.We hope that you were able to stroll on our semi-private beach, have a nice beverage in our lounge area or by our beautiful fire pit/ social space and enjoy our continental breakfast each morning. Thank you again and we hope you will visit us again!
I LOVE the Surfside - the pool, the beach, the location, the staff, the mini-fridge and microwave in the clean and serviceable rooms. The only little quibbles I had this time were (a) the sheets didn't seem to have good elastic on them and kept coming off, and (b) there were no options to recycle anything. I brought home my containers and bottles to recycle.
Thank you Alisa for choosing to stay with us and so happy to hear you "Love the Surfside ". Glad you were able to enjoy our amenities the heated pool, the beach and our friednly helpful staff. Sorry about the sheets, I will be taking a closer look to make sure the elastic is in good repair. We look forward to your next visit. Sincerely,
The rooms were wonderful, very large and well furnished.
Hi Peter, Happy to here you enjoyed your stay here at the Surfside Hotel and Suites. Glad you enjoyed our guests room and hopefully you had time to enjoy the pool, our private beach and amenities. Hope to see you again this season. Thank you,
Hi Lisa, Sorry your room was small, you booked one of our handicap accessible rooms which are smaller than our other rooms wich space for wheelchairs. We do have many room types to choose from. We appreciate you staying with us. Hope to see you again. Thank you,