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Solymar Hotel - All Inclusive

3.0 star property
On private beach with free water park, near El Rey Ruins Trailhead

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Photo gallery for Solymar Hotel - All Inclusive

Sundeck
Free self parking
Outdoor pool, open 8 AM to 8 PM, free cabanas
Gazebo
Standard Room (No internet access in room) | In-room safe, individually decorated, individually furnished

Reviews

5.4 out of 10

Popular amenities

  • All inclusive
  • On private beach
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Boulevard Kukulcan Km 18.7, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪6 min walk‬
  • Place, El Rey Ruins
    ‪11 min walk‬
  • Place, Delfines Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room (No internet access in room)

Standard Room (No internet access in room) | In-room safe, individually decorated, individually furnished

Standard Room (No internet access in room)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Solymar Hotel - All Inclusive is a leisurely stroll from popular sights such as Iberostar Cancun Golf Course and El Rey Ruins Trailhead. This 75-room, 3-star hotel has a private beach, a free water park, and a restaurant.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 6 min walk - 0.4 miles
  • El Rey Ruins - 11 min walk - 0.6 miles
  • El Rey Ruins Trailhead - 11 min walk - 0.6 miles
  • Delfines Beach - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Zai - ‬6 min walk
  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬3 min walk
  • ‪Bordeaux - ‬4 min walk
  • ‪Km 19.5 - ‬17 min walk

About this property

Solymar Hotel - All Inclusive

On private beach with free water park, near El Rey Ruins Trailhead
Guests of Solymar Hotel - All Inclusive have access to a private beach, a free water park, and an outdoor pool. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Other amenities at this all-inclusive hotel include a children's pool, free newspapers, and a terrace.
32-inch LED TVs come with cable channels. Safes and phones are other standard amenities.
A private beach and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante "La isla"

Things to do

  • Children's pool
  • Free water park
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free water park access
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 1985
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 8 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Solymar
Hotel Solymar Cancun
Solymar
Solymar Cancun
Solymar Hotel
Hotel Solymar Beach Resort Cancun
Hotel Solymar Beach Resort
Solymar Beach Cancun
Solymar Beach
Solymar Resort
Solymar Cancun Beach
Solymar Beach Resort
Solymar Beach Hotel Cancun
Solymar Cancun
Solymar Beach And Resort
Solymar Cancun Beach Resort
Solymar All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel
Solymar Hotel - All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel Cancun

Frequently asked questions

Will I find all-inclusive rates at Solymar Hotel - All Inclusive?

Solymar Hotel - All Inclusive is an all-inclusive resort and rates come with buffet meals. Activities include tennis and volleyball.

Are free cancellation options available at Solymar Hotel - All Inclusive?

Solymar Hotel - All Inclusive provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see within easy reach of Solymar Hotel - All Inclusive?

This hotel is situated in Zona Hotelera within a short 13-minute walk of Delfines Beach and also 10 minutes on foot from Iberostar Cancun Golf Course. You'll also find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is parking available on site at Solymar Hotel - All Inclusive?

Yes, uncovered self parking is offered for free at the hotel.

Does Solymar Hotel - All Inclusive feature a casino?

No, Solymar Hotel - All Inclusive doesn't have a casino.

Is there an indoor pool at Solymar Hotel - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8 AM and 8 PM.

What will couples enjoy most about a stay at Solymar Hotel - All Inclusive?

There are plenty of amenities for couples at this hotel, including a private beach, a beach bar, and an outdoor pool.

Are there hot tubs at Solymar Hotel - All Inclusive?

No, there isn't a spa tub at this hotel.

Does Solymar Hotel - All Inclusive feature a restaurant that includes a breakfast menu?

No, Solymar Hotel - All Inclusive doesn't have a restaurant that serves breakfast.

Does Solymar Hotel - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Solymar Hotel - All Inclusive.

Are there connecting rooms at Solymar Hotel - All Inclusive?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Solymar Hotel - All Inclusive?

The closest major airport to Solymar Hotel - All Inclusive is Cancun Intl. Airport (CUN), which is 9 mi away (14 minutes by car).

Can I book a room with a balcony at Solymar Hotel - All Inclusive?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or resort views.

Solymar Hotel - All Inclusive Reviews

Reviews

5.4
Rating 10 - Excellent. 85 out of 657 reviews
Rating 8 - Good. 113 out of 657 reviews
Rating 6 - Okay. 153 out of 657 reviews
Rating 4 - Poor. 127 out of 657 reviews
Rating 2 - Terrible. 179 out of 657 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Vakhtang

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is very old. Front desk is not friendly. Room didn’t have hot water for 5 days. After 5 days they realized there is no hot water in the building and had to move us to different side of building. Food was ok although not much of variety . The waitress Jazmin was very kind and polite. Beach chairs aren’t available till 10am although people want to swim and enjoy beautiful weather. Even if there is no big waves and safe to swim the staff doesn’t let you into the sea till swim guard arrives at 10am!!! Terrible!!! I was traveling with kids and the best time is from 8am till 11 am to make sure it’s not too hot. Not all the beverages are available although we had all-inclusive package; but they had the be stages for purchase!!! I travel to Cancun annually and never had such a disappointment.
Stayed 15 nights in Aug 2025

2/10 Terrible

Fikrat

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That was the worse experience we have ever had.
Stayed 15 nights in Aug 2025

8/10 Good

Daniele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Solymar is a good option for those who are looking for something on a tight budget. The general cleanliness of the hotel is excellent, the rooms are comfortable and spacious. Food is good, don’t expect a 5 star restaurant, but it’s cozy and warm. The common areas like the pool, bars and restaurant are clean and well maintained. The best of this hotel for sure is the staff, always trying to make you feel special. We’ve noticed some things that were not as nice on the maintenance side of the hotel, parts of the ceiling falling from high heights and some of the bar top was missing. Other than that, we had a great time at Solymar. Will most likely come back in the future.
Stayed 5 nights in Aug 2025

8/10 Good

Michael Edward Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Hadi

Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend. Reserved 2 rooms for the adults and kids. The two rooms were far apart. Both were dirty and one had no air conditioning. No towels and not enough bedding for everyone. Amenities closed before the advertised times. Access to the beach was closed off with a locked gates starting around 10pm. Would not recommend!
Stayed 3 nights in Jul 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches, bad food, worse drinks, no clen sheets, no clean towels, no internet , no ATM, pretty bad and didn't get better.
Stayed 4 nights in Jul 2025

6/10 Okay

Sully Guillaume

Traveled with partner
Disliked: Property conditions & facilities
Drinking water is not always available.
Stayed 4 nights in Jul 2025

4/10 Poor

Yadhira Yael

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
La recepcionista y meseros con pésima actitud de servicio, no hicieron la limpieza de la habitación ningún día se reportó y no nos informaron q se tenía que dejar la llave
Stayed 2 nights in Jul 2025

8/10 Good

Esperanza

Stayed 4 nights in Jun 2025

8/10 Good

Jorge Alberto

Stayed 4 nights in Jun 2025

4/10 Poor

Ilda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property would have character if it was maintained. The service was not great for the amount you pay for. I would not recommend this to anyone if you are looking for an all inclusive stay.
Stayed 7 nights in Jun 2025

8/10 Good

Jeneva, York Springs

Traveled with partner
Liked: Cleanliness, staff & service
Nice staff, quick check in and check out, beautiful beach.
Stayed 3 nights in May 2025

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Maksym

Traveled with family
Liked: Staff & service
Nice beach. Not crowded. The hotel itself is older and need renovation. Stuff are friendly.
Stayed 9 nights in Mar 2025

8/10 Good

Robert

Liked: Amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2025

2/10 Terrible

Phuong

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse customer service and dirty/old furniture

One of the worst hotels I have ever stayed at for the reason: 1. Over priced rooms with old, dirty, broken furniture - food crumbs from past renters 2. Customer service front desk were rude and not helpful 3. Charged me $15 for lost hotel door key which was a cheap white plastic cars with no hotel logo on it. Just a handwritten door number 4. Slow service at the bar - served me warm coconut water 5. Broken tiles throughout the compound- serious safety hazard 6. No coffee pot or basic toiletries
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Excelentes Vacaciones

Un lugar agradable, es la segunda vez que me quedo en este lugar (en 6 años) y el personal es muy amable, desde la recepción, hasta los bartenders, felicitaciones y sigan así con el buen servicio. Considero que falta más mantenimiento en el área de habitaciones y pasillos, sin embargo, lo que ofrecen en línea es la realidad. A pesar de los años de construcción, las instalaciones son aceptables. Se preocupan por la limpieza de las habitaciones y buen servicio, buena comida y limpieza. Pude observar que siempre estaba el supervisor tratando de mejorar y prestar un buen servicio y orden. Felicitaciones y gracias por hacer unas buenas vacaciones en familia.
Stayed 5 nights in Apr 2025

2/10 Terrible

Brittany

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
No water available for free, fee for room card that was no explained at check in, cannot leave buffet with food, no drinks available after 11pm. Most staff don’t know English. Otherwise property clean and rooms are great size
Stayed 3 nights in Apr 2025

4/10 Poor

Bernadette

Disliked: Cleanliness, property conditions & facilities
Some more food options in the buffet would be nice, also the little guy who makes the hot dogs and hamburgers could be a bit more polite to anyone who doesn’t speak Spanish.
Stayed 6 nights in Mar 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite a surprise, it was clean, comfortable, great AC, hot water, great location, on the beach, varied menu. Snacks drinks. You eat and drink from 7am to 11pm great choice for the price
Stayed 4 nights in Mar 2025

2/10 Terrible

Liliana

Traveled with family
Disliked: Property conditions & facilities
please do not stay here! horrible, old, dirty towels, not worth it!
Stayed 5 nights in Mar 2025

8/10 Good

NANCY NAYELI

Traveled with partner
Liked: Amenities, property conditions & facilities
En general nos agrado y la pasamos bien, el buffet muy recomendable, variedad y buen sabor. Lo único malo es que nos toco la de malas que el desagüe de la regadera estuvo tapado y al bañarnos se encharcaba el agua, y por otro lado ni un solo dia se cambiaron las sabanas o se tallo el baño.
Stayed 5 nights in Feb 2025

2/10 Terrible

Michel, Magnolia

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a Dump. Do not go there. I reserved 2 rooms. There was no internet in the rooms, tv in one of the rooms was damaged and no connection, on the 2nd room tv. There was no hot water in one of the rooms, rotten shwer heads in both rooms. I have videos and pictures to prove it. There was blood stains on both rooms bedding. Visible bed bugs. (I have prove of it)The mattress was harder than the floor. Everything in that place was eather damaged, rotten or rusted. We end up checking out right away. Called expedia right on there while checking out and front desk staff did not care on giving a refund or giving any alternative. I have contacted Expedia to resolve this matter and the hotel management is evading the phone calls and not responding emails. I have called the Front desk, they are instructed to say there is no management on duty or management office on the property. So no refund 3 weeks after. This place should not be allow to operate at all. This hotel is a Scam. They have kept $1138.22 usd just like that. There is no other way to say it. SCAMMERS!!!
Stayed 3 nights in Jan 2025

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
Pocas veces dejan toallas no cambian los camas la comida salada y no hay variedad siempre lo mismo
Stayed 6 nights in Jan 2025

8/10 Good

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I likenthe beach and the food. I dont like the facility conditions
Stayed 5 nights in Jan 2025

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