The young lady at check in was the nicest part of the visit. It was all downhill from there
No towels in the room, and it smelled like cigarette smoke.
The pool right on the river was totally awesome they upgraded my room because my air conditioning didn't work in my Cheapo room and that was really awesome too!
The plane wasn’t clean. Even with all the pandemic situation. Cigarets, sand on the floor and behind the tables of the room.
12.00 for a bath towel is just ridiculous guest's should not have to pay for towels to use them
I don't I not even stay small so bed the not going to the property I wasn't my money for nothing I prefer to loose the moony the stay there
Rat poop everywhere blood on sheets Old tv. Horrible smell. Literally the worse motel I EVER stayed at
I will never go back to that place. When I was checking in there was a drink guy knocking on other people's doors. The place was very dirty light was coming thru there door shower really didn't work toilet was gross that whole place was unsafe. They need security there 24/7
Room was never cleaned, trash from the last guest was still there, 2 days, no toilet paper, no towels. A disaster
The room was musty and didnt have any towels in the room. And never did get them after notifying housekeeping
1.The white towels were stained with a brown material. 2.water leak in bathroom the whole time we were there. 3.I was groped by drunk man while we were cooking outside. 4.Bugs in room had to get a can of raid myself. 5.Glass all over parking area. What was really depressing was the owner showed no compensation for the experience.
Good. Clean & Comfortable. Swimming pool was nice but the weather was to cool to enjoy it.
The place is not fit for guests. The staff tried their best to work with what they were given, but it was not much. First thing I was told was there was no hot water and no refunds. When I got to the door it was broken. The door opened after 3-4 tries but the door handle was stuck in the down position and could not close. A maid had to be called to try to force the door to close as there was no maintenance on staff. There was a promise to have the door fixed in the morning but no-one showed up. There was two of us and we made sure only one person left at one time to shop, get food, or whatever. There was coffee in the room but no coffee maker. one could not be located. The second night I got up late to go to the bathroom, the light did not come on. I had to go with the door open & it opens into the bedroom where my partner was sleeping. Had to cool shower with the door open too The TV's are so OLD I was nostalgic for my childhood. Big round analog tvs with a picture tube. The picture was yellow and orange on the left of the screen and bluish to the right. The tv in the bedroom (I have a suite) was about 9 inches across. Curious I turned it on. It was unplugged. Oh...now I know why. It is not connected to the cable there is no cables in the room. The receiver was propped up on the little tv as if it was connected. No antennae either. Just snow on the screen. Yes. SNOW. I went looking for ice. The ice machine wasnt working all the ice had melted. Toilet only flushed partly...
We had a delayed flight & were very late arriving but Crystal took my call & made arrangements for us even with our late arrival. We did not realize that we wouldn't have maid service & needed to ask for clean towels & that was disappointing. There were no vending machines available & no ice either.
Needs cleaning and updating including towels and sheets
Bad experience the toilet in the bathroom was leaking there was water everywhere and the tub was disgusting looked like it hasn’t been cleaned for months the sheets on the bed had stains and the room smelled terrible. We had to check out and check in to another hotel it was terrible.
Didn't reserve the room requested, it was overbooked. Despite of having a prepaid reservation, they simply offered to another walk in visitor. Pillows are flat, shower with only one tower for two guest and having requested extra, nobody bring them over.
Booked a room and one of the staff members canceled my reservation without notifying. We showed up to check in and that's when they told us they canceled it. The manager on duty didn't care about what had happened. Instead of giving an upgrade for our inconvience she tried to downgrade our room to 2 double beds when we reserved 2 queen beds and then said well it's the same price. Didn't take the room and waiting on refund. I would recommend travels to stay away from this place
Tv didn’t have a remote control, room was not ready when I arrived (6pm), there is no phone in the room, tv is dated, furniture is old, carpet is old and filthy, white towels had big stains (nasty stains!)... for the price I paid, I seen better hotels I do not recommend
Located within 2 miles (3 km) of Bullhead City Community Park, Lodge on the River places you within a few miles (5 km) of Western Arizona Regional Medical Center. This 65-room hotel welcomes guests with conveniences like an outdoor pool, free self parking, and free newspapers in the lobby.
For your convenience, a continental breakfast is served for a fee each morning from 4:30 AM to 9:00 AM.
All 65 air-conditioned rooms provide free local calls. 32-inch TVs come with cable channels. Climb into the pillowtop bed for a pleasant night's sleep. Housekeeping is available on request.
Guests of Lodge on the River enjoy features like an outdoor pool, free WiFi in public areas, and free newspapers. If you decide to drive, there's free parking. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This hotel also has a picnic area.
The young lady at check in was the nicest part of the visit. It was all downhill from there
No towels in the room, and it smelled like cigarette smoke.
The pool right on the river was totally awesome they upgraded my room because my air conditioning didn't work in my Cheapo room and that was really awesome too!
The plane wasn’t clean. Even with all the pandemic situation. Cigarets, sand on the floor and behind the tables of the room.
not sure what your talking about. plane????
12.00 for a bath towel is just ridiculous guest's should not have to pay for towels to use them
I don't I not even stay small so bed the not going to the property I wasn't my money for nothing I prefer to loose the moony the stay there
Rat poop everywhere blood on sheets Old tv. Horrible smell. Literally the worse motel I EVER stayed at
We can assure you there was no rat poop in any rooms. We wish you would have brought this to our attention when you were staying here with us. Our tvs are a bit outdated we are working on remodeling and upgrading our rooms. We hope to hear from you via email or phone more about your stay here with us.
I will never go back to that place. When I was checking in there was a drink guy knocking on other people's doors. The place was very dirty light was coming thru there door shower really didn't work toilet was gross that whole place was unsafe. They need security there 24/7
Thank you for letting us know about the issues you had. we would like to talk to you regarding your stay. please call the hotel and we would be happy to make things right
Room was never cleaned, trash from the last guest was still there, 2 days, no toilet paper, no towels. A disaster
thanks for the review