Skip to main content
Beginning of main content

Best Western Plus Rockville Hotel & Suites

3.0 out of 5.0

Recent guest reviews

Nice hotel, convenient to everything. Lots of parking, breakfast was excellent

The Best Western Hotel in Rockville is convenient for motorists but not for those who must rely on the Washington Metro system. In general, the building is in good condition and clean. The personnel are helpful and generally competent. The breakfast is relatively delectable and nutritious, though guests who insist on have a wide variety of choices might find it somewhat limited. Some of the equipment in the "Fitness Room" did not function properly. Perhaps the biggest disappointment was that the requested wake-up call was never received, even though I had alerted the personnel in the reception beforehand that the telephone in my room did not seem to be functioning properly. (Two relatives informed me that they had left voice messages, but they were not recorded.) By the inflated standards of the Washington area, the rates are moderate. No doubt some people will find them quite reasonable.

Check in was fast and pleasant. Room was clean and comfortable. There was no fan in the bathroom which created a sauna when taking a hot shower. The shuttle to the metro was very convenient. The drivers were friendly and came right away when called. The free breakfast was tasty and offered a lot of variety.

Wonderful, great place! Great staff! Always nice and clean. Really great value for the price. Feels very comfortable. Nice safe area.

My family enjoyed the room and the breakfast food was good. The staff were friendly and available. Easy access off the freeway. There is room for improvement regarding interior. Nothing a good remodel wouldn't fix.

The hotel and rooms are clean, attractive, and comfortable - and the staff is very welcoming. It was a great getaway, and a good price. I would certainly go back again.

overall good experience - staff is very nice but a few things that were a disappointment 1-the fire alarm went off - I know that happens but there seemed to be a lack of clear procedures about communicating with guests - and the alarm was not very loud 2-air conditioning in my room - the reason I stayed therewas so I could have AC in August in DC. The last of 3 nights I was there I could not get the room cooler than high 70s. I was not pleased.

Overall good experience. Front desk staff and breakfast staff were pleasant and helpful. Safe hotel location and close to major activity.

Cigarettes burns and stains on the ground, not a real suite.

Great place ! and very clean ! I recommend this hotel ! breakfast was great !

The hotel was nice but we wish the bathroom was bigger and well me and my husband was eating a piece of trim fell off the wall and we wish there was a coffee table to eat on. Other than that the hotel was a very nice stay.

It took us 30 minutes before being serviced by the receptionist, who was giving a tour to someone else. She was friendly though. Our room was clean, but you could tell it was in need of repair.

Was a very nice hotel would recommend to any one staying in the area

Hotel itself was clean, would have liked to see pool open earlier. . The children really enjoy going swimming in the morning but were unable to because pool opened after check out time.

In town for family business everything satisfactory at hotel. Would have been nice if hotel was closer to where we needed to be (Kensington).

The hotel was nice the only thing I really didn't like about it was the guy at the bar he was very rude , they should hire more friendly people

I chose this motel because I had stayed there before. It was convenient to the places I needed to go, easy to locate, and quiet, even though it is close to a busy interstate highway. The staff was friendly and very efficient, checking us in and out quickly, and giving us information and directions. Will stay there again.

The hotel was comfortable, the desk staff helpful and efficient. The access from the Interstate a bit confusing, with little notice from the primary street. Finding the pattern to exit the hotel property was a challenge. A few items missing from the room: no wash cloths in the bathroom no coffee or tea in the room, although there was a coffeemaker and condiments. No information in the room as to where ice makers and vending machines were located, hours of the breakfast, and similar facts travelers would like to know without pestering the desk staff.

This is a very comfortable Hotel, it is almost like being in a condo, rooms are spacious, you get a living room that is separate from the bedroom, bathroom is also spacious and the Hotel is located close to downtown Rockville. I would definitely recommend and stay there again.

The hotel is centrally located to Hwy 270 and provided easy access to all the major thoroughfares. I was able to hit all the stops on my visit with ease.

1251 W Montgomery Avenue Rockville MD

Located within 2 miles (3 km) of Montgomery County Historical Society, Best Western Plus Rockville Hotel & Suites is within 3 miles (5 km) of Earth Treks Climbing Center. This 164-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. It's also near Civic Center Park and Sportrock.


Dining

Free full breakfast is served each morning from 6:30 AM to 10 AM.


Rooms

The 164 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests staying at Best Western Plus Rockville Hotel & Suites enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 4 meeting rooms, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Guest reviews for Best Western Plus Rockville Hotel & Suites

Everyone (11) Business (27) Couples (18) Family (19) Other (9) Friends (2)
5

nice hotel, convenient to everything.

Everyone

Nice hotel, convenient to everything. Lots of parking, breakfast was excellent

By , from Sugar Grove, Ohio on Mar 23, 2017

3

a mixed experience

uncertain

The Best Western Hotel in Rockville is convenient for motorists but not for those who must rely on the Washington Metro system. In general, the building is in good condition and clean. The personnel are helpful and generally competent. The breakfast is relatively delectable and nutritious, though guests who insist on have a wide variety of choices might find it somewhat limited. Some of the equipment in the "Fitness Room" did not function properly. Perhaps the biggest disappointment was that the requested wake-up call was never received, even though I had alerted the personnel in the reception beforehand that the telephone in my room did not seem to be functioning properly. (Two relatives informed me that they had left voice messages, but they were not recorded.) By the inflated standards of the Washington area, the rates are moderate. No doubt some people will find them quite reasonable.

By on Feb 27, 2017

4

nice hotel close to d.c.

Everyone

Check in was fast and pleasant. Room was clean and comfortable. There was no fan in the bathroom which created a sauna when taking a hot shower. The shuttle to the metro was very convenient. The drivers were friendly and came right away when called. The free breakfast was tasty and offered a lot of variety.

By , from Buffalo, NY on Feb 25, 2017

5

great place i stay there a lot!

Everyone

Wonderful, great place! Great staff! Always nice and clean. Really great value for the price. Feels very comfortable. Nice safe area.

By , from VA on Feb 22, 2017

4

hotel access and experience

Everyone

My family enjoyed the room and the breakfast food was good. The staff were friendly and available. Easy access off the freeway. There is room for improvement regarding interior. Nothing a good remodel wouldn't fix.

By on Dec 2, 2016

5

great hotel!

Everyone

The hotel and rooms are clean, attractive, and comfortable - and the staff is very welcoming. It was a great getaway, and a good price. I would certainly go back again.

By , from Potomac, MD on Sep 8, 2016

3

good enough

Everyone

overall good experience - staff is very nice but a few things that were a disappointment 1-the fire alarm went off - I know that happens but there seemed to be a lack of clear procedures about communicating with guests - and the alarm was not very loud 2-air conditioning in my room - the reason I stayed therewas so I could have AC in August in DC. The last of 3 nights I was there I could not get the room cooler than high 70s. I was not pleased.

By on Aug 9, 2016

4

decent hotel

Everyone

Overall good experience. Front desk staff and breakfast staff were pleasant and helpful. Safe hotel location and close to major activity.

By , from Sacramento, CA on Aug 2, 2016

2

bad experience with "executive suite"

Everyone

Cigarettes burns and stains on the ground, not a real suite.

By on Feb 27, 2016

4
Everyone

Great place ! and very clean ! I recommend this hotel ! breakfast was great !

By on Feb 22, 2016