Arrived as a 1/2 way mark between my home and a relative in North Carolina. Rested, enjoyed a bike ride around the planned community. Caught a food truck near the hotel, and utilized the Spa.
Check in staff were friendly and efficient. Continental breakfast was great, and enough choices to suit most any taste. House Keeping needs work. One towel for the shower, toilet seat hinge broken on one side, lamp on one side of the bed was not plugged in (and couldn't be without moving the side ...
The check in staff acted as if we were an inconvenience, the room was dirty and smelled like it used to be a smoking room, the exhaust in the bathroom didn’t work so I could smell some one smoking in the bathroom below being that we were on the top floor, there was a dirty mattress in the sofa bed ...
On a short vacation visited Civil Rights & Vulcan Museums and Galleria Mall in Hoover, AL. Had a great time. Location was great 15-20 minutes from everything visited . Traffic flowed. Ate at Mellow Mushroom and Dream Land BBQ at 5 Points. Food was great.
I was skeptical of this hotel at first just by the outside, but as my boyfriend and I got checked in and settled down, the room was very nice. It seemed to be newly renovated with a flatscreen tv and comfortable, queen bed. The toilet seat itself could be replaced, but I was overall impressed with ...
checked into the motel after 8pm.. proceeded to the room, notice a potato chip bag on the floor, also food (peas on the floor) the bathroom sink was broke, we immediately left to go to the store, we closed the door it would not latch or lock, tried about 5 times finally we had to pull the door hard ...
This is a nice place to stay. It was quiet but we were going to stay an extra day but changed our minds at the last minute. We were out of the room by 11am, but we were charged for another day any way. My husband has been trying to get his money back with no avail.
Hotel staff were very friendly. The hotel itself seems a bit worn, perhaps because of its location, but I felt that the main hallways leading to the elevators, in particular need to be refreshed.
The hotel itself is nice and has been recently renovated. The room was clean. The only issue was that there was no refrigerator in the room, and I didn't know you had to buy an upgraded room in order to get one. There were no upgraded rooms available, and this caused an issue with my medicine. One of the ice machines did not work, luckily the other one did.
One of the nicest places I have stayed in. The staff was helpful and the rooms were top notch. Classy and clean. That being said, Orbitz said it was pet friendly. But no matter what, it’s a $100 just for my dog to stay here and we were told not to leave her alone in the room. This place is not pet friendly, more like pet tolerable with an extra fee and rules. We won’t stay here again.
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